About SyteLine

SyteLine is an enterprise resource planning software created specifically for engineer-to-order, make-to-order, make-to-stock, and mixed-mode manufacturers. Customers in both discrete and process manufacturing can benefit from this solution. SyteLine enables users to track manufacturing operations from start to finish, including financials, order entry, after-market service, and analytics. SyteLine supports advanced planning and scheduling, product configuration, materials and inventory management, customer relationship management, and role-based dashboards and analytics. Infor's SyteLine solution can be deployed either on-premise or in the cloud.
SyteLine Software - Infor CloudSuite Industrial (SyteLine) - Activity feed
SyteLine Software - Infor CloudSuite Industrial (SyteLine) - Customer service homepage
SyteLine Software - Infor CloudSuite Industrial (SyteLine) - Item detail
SyteLine Software - Infor CloudSuite Industrial (SyteLine) - Sales dashboard
SyteLine Software - Infor CloudSuite Industrial (SyteLine) - Scheduling
SyteLine video
SyteLine Software - Infor CloudSuite Industrial (SyteLine) - Activity feed - thumbnail
SyteLine Software - Infor CloudSuite Industrial (SyteLine) - Customer service homepage - thumbnail
SyteLine Software - Infor CloudSuite Industrial (SyteLine) - Item detail - thumbnail
SyteLine Software - Infor CloudSuite Industrial (SyteLine) - Sales dashboard - thumbnail
SyteLine Software - Infor CloudSuite Industrial (SyteLine) - Scheduling - thumbnail

SyteLine pricing

SyteLine does not have a free version but does offer a free trial. SyteLine paid version starts at US$150.00/month.

Starting Price:
US$150.00/month
Free Version:
No
Free trial:
Yes

Alternatives to SyteLine

JD Edwards EnterpriseOne

Oracle JD Edwards EnterpriseOne is an enterprise resource planning software with primary features such as real estate...

Dynamics 365

Microsoft Dynamics 365 is a cloud-based CRM ecosystem for small, medium and enterprise organizations, with a focus on...

Plex Smart Manufacturing Platform

Plex gives manufacturers the ability to connect, automate, track and analyze every aspect of their business -- from the...

Kinetic

Capture the true value of cloud ERP with Epicor Kinetic, a solution made with manufacturers, for manufacturers. An...

SupplyShift

0
Supply Chain Essentials by SupplyShift is a cloud-based business intelligence solution designed specifically for supply...
Odoo Point of Sale (POS) is part of Odoo’s integrated suite of business applications. The module is available both on...

SyteLine Reviews

Feature rating

Value for Money
3.7
Functionality
3.9
Ease of Use
3.6
Customer Support
3.8
5 reviews of 66 View all reviews
Steve
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/06/2018

Alexander Mfg. has been using Syteline to run our business for 19 years. It is a great fit...

A very stable business system with great support.

Pros

This ERP system does everything we need from Customer Service to Supply Chain Management. The user interface is very intuitive, new users get up to speed quickly. The financials have great integration with Excel so our CFO has his financials setup to run easily and changes to them are simple. We are also using the CRM module that comes with the system. It is pretty good, but we are looking at purchasing their full featured CRM. Overall a very good business system.

Cons

Modifications to reports are a bit tough without having a SSRS expert in house. LogicData takes care of any needs in that area for us.

Verified Reviewer
  • Industry: Plastics
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
5

4
Reviewed on 22/10/2019

CloudSuite Industrial (SyteLine) Review

We are able to track financials, costs of manufacturing and purchasing, as well as keep track and do great reporting where necessary!

Pros

This software is the core of our business. We use it for all aspects from customer creation, order entry, to manufacturing and A/P. I like the fact that it is multifaceted in that way. We use it to the fullest benefit possible in my opinion. When add-on applications are purchased we can use them in a way that seem seamless to users using the product.

Cons

The thing I like least about SyteLine in our environment is the speed. We are on a version that is not the fastest. It is also a huge undertaking to upgrade to a newer version when necessary. Because we use it so widely where I work, it requires many resources and time!

Alternatives Considered

Plex Smart Manufacturing Platform and Kinetic

Reasons for Switching to SyteLine

We were already on a version of Syteline and have many modifications to meet our business needs. The cost was logical to only upgrade vs switch to a whole new system. In addition, all of the other ERP's we tried ultimately do about the same things, but we would have had to relearn and re-implement all aspects. It was easiest to stick with SyteLine.
Charles
  • Industry: Telecommunications
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
4
Ease of Use
2
Customer Support
4

3
Reviewed on 07/08/2019

Not for Rapid Production facilities or Users with a large shipping base (Admin of 9.01.01)

I can see the potential for manufacturers that build widgets with 6-8 week leads, but for anyone that builds any product and ships out the door in 10 days or less, stay away.

There are a lot of cool things we can't utilize because of our business model, but that's on us. Rather the CFO who set us up to fail (he's no longer here).

If you have the program development power and really want to take full control of Production Job moves and material transactions. The Data collection tables are a gods send. If your in this boat a lot of the other challenges you will face with CSI can easily be over come. It does require someone with strong programming skills and an understanding of table structures for custom reporting, and advanced form design though.

CSI uses pages called forms and when opening a form from within another form it creates what is called a linked form. If you modify the linked form or it's corresponding grid, it will mess up the form completely. This is where some users get tripped up, they'll modify a grid to make the most used information at the beginning, but when they go back to that form it's broken. CSI requires the form to be modified with out being linked to another form. this is a big complaint.

Infor can't make up their mind when it comes to reporting, with the newest version all reports are built in mongoose, but before that it was SSRS, and before that is was SSRS, and Crystal reporting, and before that just crystal reporting.

Pros

The Data Collections feature is by far the best experience. This module let us build our own job / job material transaction module outside of CSI. we populate the tables with the required data, and CSI does the rest.

Contrary to other options I find the accounting side built really well (minus reporting) this sucks everywhere), They do have a custom built Office integration module, which makes detailed accounting analysis and customer report building so simple and easy, this makes up for poor reporting design. Our Controller is really happy with the accounting side minus stock reporting.

Cons

Reporting out right sucks.

System Administration requires a lot of hours of trial and error. Not all tables update or stay current automatically. an example would be Qty's allocated to Production. This number in the inventory screen can reflect outdated information and requires an utility to be ran to bring the information up to date. There is no guide as to what fields need to have a utility run, and each field that requires this has it's own utility to correct it. There are 5 we have set to auto run daily just for inventory and time phased.

Error messages are vague at best, the help index is outdated or doesn't give you all the details, or definitions for terms or fields.

Patches are really updates. If there is a known issue you encounter, you need to be really carefully about the patch required to fix it. They don't use patching as a means to correct the issue you have, but as a means to patch and enhance other modules as well.

There are a lot of bugs in the web platform for 9.01 we do not have access to upload documents when creating notes, this is a known bug but requires a full tool set update on the mongoose framework, which would require us to update to a never version of CSI as well.

Customer and Vendor Item Cross References are poorly designed. It makes doing mass updates at contract renewals impossible. I have to pragmatically update the cross references and new expiration dates.

Turan
  • Industry: Automotive
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 22/10/2022

Is it the solution? SyteLine !

Pros

Before meeting with İnfor ( SyteLine ), all processes were followed manually. Document management, stock operations, production management, inventory, production processes are independent and dispersed. He gathered all these processes in a single point in a short time and turned them into the basic building blocks of an up-to-date structure.* A more accurate stock management*Ease of document management and distribution* Order processing and tracking* Shortening and easy management of production processes with APS* Integrated the sub-parts and supplier, sales and purchasing departments.* Inventory management up-to-date and dynamic* Allowing any kind of data transfer and connection.And most importantly, the ease of copying Excel and all other text information in seconds. It is the ease of data transfer that makes it unique from its competitors.

Cons

The resource consumption is quite high and it should improve itself more on the accounting side.

Verified Reviewer
  • Industry: Automotive
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 04/12/2019

CSI Helps Us Achieve Our Goals

We are able to have real-time inventory and financial tracking that was not possible before. The flexibility of the events system allows us to handle any problem or need our users propose.

Pros

I like the ease of personalization and the flexibility of the software out of the box.

Cons

Sometimes Infor releases software before it's really ready for production use.

Alternatives Considered

Kinetic and JD Edwards EnterpriseOne

Switched From

Kinetic and JD Edwards EnterpriseOne

Reasons for Switching to SyteLine

It seemed to be the perfect fit. It was a more robust solution than Epicor, but not as complex and cumbersome as JD Edwards.

Related categories