About Smart IP&O

Smart IP&O is a cloud-based and on-premise solution that lets businesses manage processes related to inventory planning, demand forecasting, supply chain management, and more. Hosted on the Amazon Web Services (AWS) platform, it lets users secure information transfers and manage documents in centralized storage. Smart IP&O helps businesses identify over/understocked inventory levels, modify item planning parameters based on budgets or targets and decide policies through consensus among stakeholders. Professionals can measure operational performance, calculate expenditures and gain visibility into inventory classification and segmentation metrics. Additionally, it allows users to capture market trends, detect outliers and forecast product demand. Smart IP&O integrates with various third-party systems such as Oracle ERP, Kinetic, P21, SAP, Infor, Great Plains and more. The solution is available on monthly subscriptions and support is extended via phone, email and other online measures.
Smart IP&O Software - Demand Planning
Smart IP&O Software - Inventory Management
Smart IP&O Software - Strategic Planning
Smart IP&O Software - Supply Planner
Smart IP&O Software - Risk Management
Smart IP&O Software - MRP
Smart IP&O video
Smart IP&O Software - Demand Planning - thumbnail
Smart IP&O Software - Inventory Management - thumbnail
Smart IP&O Software - Strategic Planning - thumbnail
Smart IP&O Software - Supply Planner - thumbnail
Smart IP&O Software - Risk Management - thumbnail

Smart IP&O pricing

Smart IP&O does not have a free version. Smart IP&O paid version starts at US$695.00/month.

Starting Price:
US$695.00/month
Free Version:
No
Free trial:
No

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Smart IP&O Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.6
Customer Support
5
5 reviews of 11 View all reviews
Shankar
  • Industry: Machinery
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/11/2023

Smart Sales Forecasting at PROCON

SDP has bridged the gap between sales and supply chain team. Forecast is based on communication with customers which had also made relationship between account manager and customer stronger. SDP has also helped identifying new customer and/or product and made onboarding of either new product and/or customer seamless. This helps in preparing the supply chain and production with right components and helps fulfilling the customer commitment especially the new one.

Pros

We customized SDP to give us visibility on customer’s business by finished SKU. SDP Dashboard provides historical sales in a glance both by number and in graphical view. Depending on the scenario and preference data presentation either in text or visual provides key insights in past usage. SDP automatically picks up the most appropriate forecast method based on the trend.
SDP provides us framework for the tiered customers identified for forecasting. SDP’s forecast is often the starting point of conversations with customers driving our 80% of business (revenue). Customer and account manager collaboration helps fine tuning the forecast in SDP platform. For rest of the customers driving 20% business, we let SDP drive the forecast, in other words we use system generated forecast. This process is working in great favor for us as forecast vs. actuals (revenue) is within 3-5%.
Forecast accuracy is also a great tool and provides means to dig deep if forecast is off for specific customer and/or SKU

The product took some time for team to get familiar with. There were several iterations where we took team’s feedback to Smart team and tweaked the tool and data presentation to our need. Smart team was very helpful and efficient throughout the process.

Cons

We needed Smart’s help to apply some of the more advanced functions, such as the treatment of new or zero demand items, but the functionality was solid
The application is powered by transactional data automatically delivered from our Epicor ERP. This can introduce some complexity at first, but the benefits are great – eliminating the need for database creations and management, and providing fine-grained data for sophisticated analysis

Stephanie
  • Industry: Furniture
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 18/10/2022

Exceptional

We have a much better inventory position largely due to using Smart IP&O. Our inventories are better aligned with the customer demand and timing of the demand. We are able to better identify trends and pick up on changes in a more effective manner by using Smart IP&O. We are also able to provide the leadership team and our factory partners with projections regarding our anticipated demand. In addition, our inventory turns have increased. Smart has been very valuable in our S&OP processes and has made a positive difference in our inventories.

Pros

Smart IP&O is user friendly, easy to learn, and navigate. It's ability to leverage various mathematical forecasting techniques is one of my favorite attributes. It is a great help in our capability to respond to unplanned demand changes, without creating obsolescence.

Cons

Smart IP&O does not have the functionality to perform an ABC stratification. This feature would be useful to our business segments and a time saver for us.

Alternatives Considered

Logility Platform and JD Edwards EnterpriseOne

Reasons for Choosing Smart IP&O

We desired a tool that was less challenging to use while maintaining or increasing effectivity.

Switched From

Logility Platform

Reasons for Switching to Smart IP&O

Smart IP&O introduced us to an extremely knowledgeable, customer centric team along with a terrific product that we could use to forecast our business with ease. The team listened to every concern and actively worked to get us what we wanted and where we needed to be.
Gurkaran
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 14/11/2022

Steelfire Equipment Ltd.

Good so far!

Pros

The software UI is effortless and easy to navigate.

Cons

Not necessarily a con, but initially it does take a while to customize the settings to your business operational goals. However, the learning curve is not that steep.

Matt
  • Industry: Machinery
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 16/10/2023

Smart People

Smart is the critical tool we use to manage our forecasts across a large and dynamic set of Products/Parts, multi-national sites, and complex supply chains. The ability of the software to provide a statistical forecast as baseline, allow adjustments (if/as necessary) by various subject matter experts, each recorded as ‘snapshots’ for consensus building and later use in accuracy/improvement efforts, then ultimately feed the forecast data directly into our Material Requirements Planning software is central to our S&OP process.

Pros

The people at Smart are the key to their success. Over the years we have sent them a variety of challenges that required a range of skill sets within their organization. They have demonstrated the ability to understand the challenges, scope and document the solutions in detail, and then deliver the intended results on time and in budget.

Cons

We are currently turning what we feel is today’s biggest weakness into tomorrow’s greatest strength. Reporting out of Smart has been of limited use for us up to date. We are working to implement the next generation of reporting, the ‘Smart Studio’, into our S&OP process.

Mike
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 15/11/2022

Automate Demand Planing and eliminate spreadsheets

Our experience has been very positive. The team at SMART is great to work with and provide quick support when needed.

Pros

The tight integration with our Epicor ERP\Kinetic software. Without a solution to generate demand for our high mix - low volume products we would be in the dark. This tool replaces a bunch of spreadsheets that where never populate with live data.

Cons

The cost is a bit high for our size company. There are many features we do not use. This product is like any feature rich product it takes ownership and dedication to fully utilize.

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