About Paylocity

Paylocity is a cloud-based human capital management (HCM) platform that provides human resources and payroll management tools to help businesses manage core HR functions. Key features include payroll processing, benefits administration, time management, talent management, employee engagement, an integrated applicant tracking system (ATS) and data insights. Paylocity’s payroll module allows businesses to simplify payroll operations, automate processes, and stay tax compliant. With expense management, payroll administrators can eliminate spreadsheets and payroll calculators by automatically pulling expenses into Paylocity. With the pre-process register, users can preview, correct and verify employee paychecks before processing payroll. Businesses can also utilize Paylocity's payroll service to manage tax filings and wage garnishments. Paylocity's core HR enables businesses to manage HR functions using quick-edit templates, custom checklists, action forms, position management, and dynamic reporting.
What is Paylocity?

Paylocity is an all-in-one HR and payroll suite that provides modern workforce management solutions.


How do you use Paylocity?

With Paylocity's web application, users can access a unified HR and payroll dashboard with all employee details. A self-service portal allows employees to complete HR tasks, access pay information, and read company news.


Who uses Paylocity?

Paylocity is used by HR and payroll professionals in U.S. based businesses of any size across many industries including financial services, healthcare, manufacturing, education, and others.


How much does Paylocity cost?

Paylocity does not share pricing details publicly. Please contact Paylocity for information on starting price and available plans or tiers.


Does Paylocity have an app?

Yes, Paylocity has a mobile app (for iOS and Android) where employees can clock in/out, request time off, access pay info, and more.


Paylocity Software - Paylocity's Compliance Dashboard will change the way you view compliance. Through its intuitive interface, stay on track with your company's data completeness and visualized important employee compliance items, all in one place.
Paylocity Software - Employees want secure and easy access to their information, 24/7. With Employee Self Service (ESS), they can view checks, request time off, clock in and out, update personal data, and interact with each other.
Paylocity Software - Paylocity's unified dashboard shows you how well you're doing with step-by-step ways to improve. See your overall score and compare your performance to peers - then, breakdown results across utilization, employee sentiment, and organizational health.
Paylocity Software - Our Workforce Management tool helps get you out of juggling spreadsheets, bulletin boards, and multiple emails. Eliminate unplanned labor costs, minimize compliance risks, and deliver a mobile and connected experience for on-the-go managers and employees.
Paylocity Software - Flexible Benefits, made to order. Administer third-party benefit services like FSAs, HSAs, TMAs, and COBRA with ease. Supplement your standard plans with complementary programs, giving your employees the benefits options they need
Paylocity Software - With Paylocity's Applicant Tracking system, find candidates that can jump right in because they're just the right fit. From applicant creation to communicating with candidates, our tool improves the hiring process for you and your future employees.
Paylocity video
Paylocity Software - Paylocity's Compliance Dashboard will change the way you view compliance. Through its intuitive interface, stay on track with your company's data completeness and visualized important employee compliance items, all in one place. - thumbnail
Paylocity Software - Employees want secure and easy access to their information, 24/7. With Employee Self Service (ESS), they can view checks, request time off, clock in and out, update personal data, and interact with each other. - thumbnail
Paylocity Software - Paylocity's unified dashboard shows you how well you're doing with step-by-step ways to improve. See your overall score and compare your performance to peers - then, breakdown results across utilization, employee sentiment, and organizational health. - thumbnail
Paylocity Software - Our Workforce Management tool helps get you out of juggling spreadsheets, bulletin boards, and multiple emails. Eliminate unplanned labor costs, minimize compliance risks, and deliver a mobile and connected experience for on-the-go managers and employees. - thumbnail
Paylocity Software - Flexible Benefits, made to order. Administer third-party benefit services like FSAs, HSAs, TMAs, and COBRA with ease. Supplement your standard plans with complementary programs, giving your employees the benefits options they need - thumbnail

Paylocity pricing

Paylocity does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

Alternatives to Paylocity

ADP Workforce Now

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Paycor creates Human Capital Management (HCM) software for leaders who want to make a difference. Our HCM platform...
Paycom offers user-friendly HR and employee-driven payroll technology to enhance the employee life cycle, in a single...
Gusto is a modern, online human resource platform that helps any small business owner take care of all hr tasks. Gusto...

QuickBooks Payroll

QuickBooks Payroll is a technology-enabled HR services platform that offers human resource (HR) and employee management...

Paylocity Reviews

Feature rating

Value for Money
4.2
Functionality
4.2
Ease of Use
4.1
Customer Support
4.0
5 reviews of 680 View all reviews
Sarah
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 01/05/2021

Slow but thorough

Personablity and productivity were high on their good side and the overall flow and application of the app or desktop site were both high positives, and even though you had to wait 48 hours usually for a response, when you needed help you at least know they're reliable and responsible...even if they're not hasty.

Pros

This company had excellent rollout of the product into the work environment with the most amazing customer support I've ever received. Training and utilization were easy to understand and execute, with very little hiccups at all. Their app is colorful and keeps you very updated on your progress and profile management issues!

Cons

There wasn't an easy way to find answers to questions "fast", you would always get a personable and functional response to your questions from a real human who knew your name, but sometimes an immediate assist is more important than an overly communicative/thorough one.

Weston
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 04/08/2022

Great system that's flexible and I can pay for what I need

Pros

I love the interface and intuitive location of tabs. Finding what I need is easy and the search gets me answers to most questions without having to call tech support

Cons

I don't like that my account manager keeps changing, I understand turn over is high currently but it's much better to not have to "fill in" each person I call on whatever issue we were working on. There is currently a gap between what we can do remotely on the mobile app and what we can do in the browser based system. I need more functionality on the mobile devices.

Alternatives Considered

ADP Workforce Now and Paychex Flex

Reasons for Switching to Paylocity

Their ability to give me what I need and not some giant package with things that cost me but I'll never use... Paychex was comparably priced but the company didn't seem like they would keep up with product development as well as Paylocity.
Carol
  • Industry: Accounting
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
1

3
Reviewed on 14/09/2022

Paylocity Review

Good for a few years... Horrible since 2021

Pros

Good system and easy to understand. Reports were ok

Cons

reports not changeable. they quit paying our taxes. no customer service. new employees in customer service know nothing. being on hold on the phone for over 30 minutes MOST times.

Alex
  • Industry: Real Estate
  • Company size: 201-500 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
1

4
Reviewed on 07/07/2022

Good product, terrible support

Our team has lots of experience migrating large systems from one software provider to another; while these projects are always nuanced and challenging, we've never experienced the lack of support and integrity that we experienced with Paylocity.

Pros

The product is both well designed and executed. While implementation and support have been another story, the product's functionality and ease of use have been enjoyed by both our administrators and users.

Cons

Unfortunately, our organization had an extremely poor implementation experience. Like many, our industry has some unique payroll tracking and reporting requirements; however, through numerous meetings, Paylocity's salespeople and implementation specialists ensured the product could handle these requirements out of the box. With consultation from Paylocity's team, we scheduled over three months to implement and test the product before going live for a stress-free experience. Unfortunately, our experience was the opposite of what was promised. In addition to breaking numerous commitments and being misadvised by our implementation specialist on multiple occasions, we were not re-assigned an implementation specialist for over a month, which pushed us past our "go-live" date.
Ultimately, we had to self-implement the product to a large degree. After seven months with the product, we are still waiting on promised fixes to multiple issues. We have tried for months to address these experiences and concerns with Paylocity's [SENSITIVE CONTENT] of Implementation Services and other higher-ups. Unfortunately, our e-mails go unanswered for weeks, and the short responses we receive don't address the topics we have raised.

eva
  • Industry: Information Services
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 06/09/2022

Gets the job done

Pros

It has been a while since we switched over to Paylocity, and I suppose that speaks to how well it works, but I specifically remember the implementation process being very easy. For our purpose, mostly payroll, Paylocity works perfectly fine. It does not have the best user interface, but it works just fine. As a payroll administrator, you have a lot of autonomy to make changes as you need without having to call in.

Cons

Reporting can be a bit of a pain. They market their reporting system as easy and you can create any report you want from the fields that are in there, but creating a custom report is much harder than we thought. Many times, we find ourselves calling in to get the report that we need/want. And even then, if we export it to excel, it has so many spaces and gaps that it makes it difficult to play with. Their customer service can also be lacking. We rarely ever get our rep on the phone and they always take so long to get back to us when our issues are more complicated such as getting a W-2 corrected or amendments on tax returns.

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