4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

About LogicalDOC

LogicalDOC is a content management solution that caters to businesses of all sizes across various industries such as information technology and services, oil and energy, wholesale and more. Key features include access control, communication management, permission management, file management, a drag and drop interface and customizable branding. LogicalDOC provides users with pre-built templates for a variety of documents. The solution also provides tools to help users search uploaded documents, bookmark specific files, convert into multiple formats, edit documents and import or export content from ZIP archives, e-mail boxes and desktop devices. Additionally, LogicalDOC features version control, an integrated HTML editor, digital watermarking, optical character recognition (OCR) and multilingual full-text indexing. The solution can either be deployed on-premise or hosted in the cloud. Support is offered over the phone. One time, per-license pricing is available.
LogicalDOC Software - Document browser
LogicalDOC Software - General statistics
LogicalDOC Software - Full text search results
LogicalDOC Software - Workflow designer
LogicalDOC Software - Import folders
LogicalDOC Software - Report duplicates
LogicalDOC video
LogicalDOC Software - Document browser - thumbnail
LogicalDOC Software - General statistics - thumbnail
LogicalDOC Software - Full text search results - thumbnail
LogicalDOC Software - Workflow designer - thumbnail
LogicalDOC Software - Import folders - thumbnail

LogicalDOC pricing

LogicalDOC does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

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LogicalDOC Reviews

Feature rating

Value for Money
4.5
Functionality
4.3
Ease of Use
4.4
Customer Support
4.4
5 reviews of 91 View all reviews
Carl
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 16/05/2018

Enterprise Document System at an Affordable Cost

Pros

This is a very strong Enterprise document management solution that you can get at an affordable cost. The GUI is very easy to use and understand, the integration with Outlook and other Office products makes using the system quick and easy. From an IT standpoint, it uses minimal resources and has a small foot print.

Cons

I least like that the support team is based in Italy, it makes working out issues some what challenging however - the hours that they are available they are quick to respond and very knowledgeable.

Resa
  • Industry: Information Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 03/02/2023

Manage and Automate Document Workflows with LogicalDOC

Overall, we had a good experience with LogicalDOC. It is a powerful document management system that provides all the features we need to store, manage and share documents. The search and sorting functions are great, and the document versioning feature is a real plus. The lack of customization options is the only drawback we found.

Pros

LogicalDOC is a powerful document management system that has been a great help to our team. We have been using it for a while now and have found it to be intuitive to use, with an easy to navigate UI and a host of features that make it easy to store, manage and share documents. The search and sorting functions are very useful and it makes it easy to find the documents we need. The document versioning feature is also great for tracking changes over time.

Cons

One downside of LogicalDOC is the lack of customization options. Often we find that the default settings do not quite fit our needs and there is no easy way to change them.

Baasandorj
  • Industry: Mining & Metals
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
2
Ease of Use
2
Customer Support
1

2
Reviewed on 15/06/2022

Not really satisfied with the customer support level

Have not been able to fully utilize the system. Not really satisfied with the customer support.

Pros

Electronic archive with meta-data registry

Cons

Customer support is almost close to none. For deploying updates, we were required by the support team to pay a specific support fee. For a user that has a valid subscription, this is a bit outrageous.

Response from LogicalDOC

Hi Baasandor, sorry for your experience but the support service extents are quite clear and well described here: https://www.logicaldoc.us/en-us/software-maintenance-terms-and-conditions

Basically, the support service can be engaged for error correction only.
Update packages are available for free of course and automatically installed. Assistance to apply them and fine tune your system after each update to ensure everything is working properly is offered as professional service.

Replied 21/06/2022
Armando
Armando
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
0

4
Reviewed on 10/12/2021

Scalable and highly collaborative DMS solution.

With Logical DOC I was able to share documents with my co-workers, document modifications, annotate references, verify versioning, and ensure company regulatory compliance safely and perpetually.

Pros

Logical DOC brings together the essential functionalities to comply with the regulations required by ISOs and ensure efficient document management. Collaboration, management, security and integration. The graphical interface allows to quickly intuit the tools and take advantage of the integrations between them.

Cons

Assembling and maintaining the different technologies integrated into the solutions can be a problem. It is based on 3rd party solutions that require, in some cases to validate the operation with updates

Ibrahim
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
0

5
Reviewed on 15/06/2022

My experience with Logicaldoc

I'm happy with the ability of Logicaldoc, currently I use it daily in my company, and our team use it in periodic document creation and archive.

Pros

High ability of documents control, as well as record document versions.

Cons

It may not considered cons, but I would like to go depth in additional tools like dashboard, and work flow routes.

At that opportunity I will be grateful if you can support us with materials describe different Logicaldoc features and tools.

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