About Mend
Mend pricing
Mend has a free version and does not offer a free trial. Mend paid version starts at N/A.
Alternatives to Mend
Mend Reviews
Feature rating
- Industry: Mental Health Care
- Company size: 2-10 Employees
- Used Weekly for 2+ years
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Review Source
Incredibly Impressed
Really impressed. I will recommend this to all colleagues. Everything has been so incredibly easy to access all of our patients who fill out the paperwork complement on the ease of the system.
Pros
We are able to add surveys for our patients to take which has been tremendously helpful in our assessment process. Getting the scores for the surveys is also tremendously easy.
Cons
I don't have anything negative to say.
- Industry: Consumer Services
- Company size: Self Employed
- Used for Free Trial
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Review Source
Mend
My overall experience with Mend was helpful, a lot of other software don't give you the tools to be able to show X-rays and other documents that your doctor would want to share with you.
Pros
Mend is very easy to use when getting into touch with your doctor. I only used this software once to go over my X-rays on my back. I like that you can use this on your computer or your cell phone, makes it very convenient. You have ton's of different chat tools and can video chat with your doctor while going over results.
Cons
The downer of this software is how much is it. I think the price rounds around $100 to $200 bucks which is way to pricey for me, and there's no way I could afford that especially when there is so many different ways over the computer or your cell that you can use to talk to your doctor. My doctor wanted me to use this software to be able to access my X-Rays and see what's going on which is why is was free for me just this once.
Response from Mend VIP
Mend does not charge a patient to use the services. Any patient responsibility is between the patient and the provider. Mend starts at $49 per provider per month.
- Industry: Mental Health Care
- Company size: 51-200 Employees
- Used Weekly for 2+ years
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Review Source
Ease of use
It’s great
Pros
It’s user friendly and real easy to use. It’s probably the easiest software I’ve used.
Cons
Probably the user agreement. Having to check all
That off
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Weekly for 1-5 months
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Review Source
Transferred our Clinic Operations to TelezecareMD
Telemedicine with Appoitnemnt scheduling was trying to be solved.
Pros
Initially used free version gave some problems moved to the clinic version with EHR integration, Security features were never clear if meeting industry standards.
Cons
Moving to a Digital health partner changes a lot of stuff, wasn't worthy of the experience.
Alternatives Considered
TelezecaremdReasons for Switching to Mend
Choose TelezecareMD after use of Mend- Industry: Hospital & Health Care
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Mend for telehealth appointments
It is pretty easy to use and navigate when you get trained. The patients like it.
Pros
We use Mend every day at our facility for our telehealth appointments. This has allowed us to continue seeing patients while in the midst of the pandemic. It is a very valuable tool in our Federally Qualified Health Center. Our providers are able to work from home or the office while using the Mend application. Our patients appreciate not having to come in to a crowded waiting room during the pandemic. They also appreciate being able to have a "sick" visit from the comfort and privacy of their home.
Cons
I think the buy in from the other employees was the most difficult part of the process. They are always hesitant to learn something new.
