About Branch

Branch is a cloud-based employee time and productivity tracking solution designed for businesses managing multiple employee shifts. It offers the ability to track hourly work, view schedules, plan shifts, assign tasks and communicate with employees. Branch provides both real-time and future visibility on workforce availability to help managers plan resources and workflows. A mobile self-service app lets employees track daily schedules, message coworkers and swap shifts. Managers can import photos of paper schedules or create digital calendars. Employees receive notifications of new activities or schedule changes and can submit time-off requests or apply for shift changes. Other features include digital scheduling, geo-fenced location tracking, time clock corrections, and paycheck advances. Branch integrates with the various third-party applications such as Zapier, Box, Salesforce and SAP. Pricing is per user per month. Support is provided via phone and email.
Branch Software - Branch - Dashboard
Branch Software - Branch - Mobile view
Branch Software - Branch - Schedule filter
Branch Software - Branch - Activity feed
Branch video
Branch Software - Branch - Dashboard - thumbnail
Branch Software - Branch - Mobile view - thumbnail
Branch Software - Branch - Schedule filter - thumbnail
Branch Software - Branch - Activity feed - thumbnail

Branch pricing

Branch has a free version and offers a free trial.

Starting Price:
Not provided by vendor
Pricing Details:
A free plan is available, for an unlimited number of employees & managers. Quotes for Enterprise plans, which offer additional features, are available on request.
Free Version:
Yes
Free trial:
Yes

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Branch Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 668 View all reviews
Opeyemi O.
  • Industry: Human Resources
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
4
Customer Support
0

5
Reviewed on 18/12/2018

branch messenger review

Pros

The update interval for this app is way frequent and actually fixes things. I work with a bunch of friends and with branch messenger, it is much easier to schedule and update our calendar to our taste. Effectiveness has never been this easy and cheap as now, there is no need to have a squabble with anyone over who was meant to do what and at what time, they all constantly get reminded and everyone gets on easy. The upcoming schedule notification is great, the chatroom is just right for sharing information and the news feed is perfect for broadcast messages.

Cons

Branch simply glitches and that's just about everything i hate about it. Sometimes when trying to make a post, branch puts you off with a response about how your post can not be published at the moment, then, you make the post again in an effort to get your aim achieved and then voila, you've got duplicate posts to your name. This is something that needs to be fixed asap.

Betsy V.
  • Industry: Retail
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 15/02/2018

Branch Messenger has always been easy and convenient to use.

Pros

I love that all you have to do is post the picture of the schedule and it will automatically list all the people working that day and it alerts everyone automatically. I think it is extremely convenient and I never miss a shift this way.

Cons

I don't think that there is a lot to dislike about Branch Messenger. Whenever I had issues with the app, customer support always got back to me quickly. I think that there is this one glitch when I look at the picture schedule and go back, the bottom tab that lets me navigate disappears so I have to exit out of the app and restart.

Melissa T.
  • Industry: Supermarkets
  • Company size: 201-500 Employees
  • Used for 1+ year
  • Review Source
Value for Money
2
Features
1
Ease of Use
1
Customer Support
2

3
Reviewed on 25/03/2021

Last resort banking app

When i needed help, Branch actually helped. If you were given key information before having to make a choice & terms weren't so high & constantly changing it wouldn't be such a bad banking app.

Pros

I was in a pinch & just needed a little financial help to get me through until payday & luckily the branch app came through. I was approved a day or so after applying & after they confirmed my employment & banking status.

Cons

The approved pay advance you'd be offered wasn't always the same & sometimes it was nothing at all even. While they kept up-to-date with each account they hold back key info people needing an advance would need to make their decision.

Brett N.
  • Industry: Restaurants
  • Company size: 1,001-5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
3

4
Reviewed on 08/08/2019

Needs some improvement with functionality

Overall, I think it can be a really helpful software. A few changes would need to happen for this to occur.

Pros

I like the overall idea of the software and it helps connect employees together for scheduling issues and to communicate. It’s also good to keep up with my schedule and finances all in the same place.

Cons

I tried to get a advance and i had trouble connecting my bank as well as many other people I talked too. Customer service was quick to respond, but the issue is still not resolved.

Vanessa M.
  • Industry: Retail
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/05/2018

Always easy to use and great for checking your schedule and staying organized.

Pros

That it's easily accessible from my phone at all time and it gives the option to message your coworkers. The messaging option makes getting a shift covered very easy to do.

Cons

Nothing. It's been great, there are very little issues with the app and I've yet to have an issue. Schedule has always been accessible so I love it.

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