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About Jira
Jira Software is a business process management tool used by agile teams to plan, track and release software. Jira Software supports Scrum, Kanban, a hybrid model or another unique workflow.
Jira enables users to create project roadmaps to map out all projects in progress. The project board includes a drag-and-drop interface that allows teams to manage every project detail. The system offers functionality to create user stories and issues, plan sprints and distribute tasks across the team. Users also have access to information from thousands of business apps, from design and monitoring tools to source code and productivity apps.
A mobile app is available for Android and iOS devices. Pricing is per user per month. Support is available through an online support portal, online documentation and tutorial videos.
Jira pricing
Jira has a free version and offers a free trial. Jira paid version starts at US$7.16/month.
Starting Price:
US$7.16/month
See pricing details
Free Version:
Yes
Free trial:
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Jira Reviews
Feature rating
5 reviews of 14,512
View all reviews
Mrunmayee
- Industry: Information Technology & Services
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
5
5
Reviewed on 25/07/2024
Task management made easy with Jira
Pros
I could tailor it to fit my team's workflow perfectly. This flexibility made managing projects much more efficient and organized.
Cons
As a new user, navigating through its numerous features and settings felt overwhelming. It took me a while to get the hang of it, which slowed down my initial productivity.
Avishai
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
0
4
Reviewed on 22/07/2024
Manage our agiel development workflow
Pros
Good connectivity between items (epics, user stories, and so on).
Overall, it serves the basic needs of R&D management and collaboration with products.
Cons
Comnersum, many simple activities have bad UX and are hard to use quickly. The filters are not intuitive, and the navigation between different screens is not apparent.
The UI looks old.
Lack of many capabilities that would make product managers' work easier.
Harold
- Industry: Design
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
1
Features
3
Ease of Use
2
Customer Support
2
2
Reviewed on 05/07/2024
Jira could be better
I’ve been using Jira for a few months now and I’m still confused about features.
Pros
Integration with my entire team is a plus. Because all members can be in the loop
Cons
Kira is not user friendly. When you do the onboarding you need to pay attention to features’ location because the interface is confusing and it’s not easy to find what you’re looking for in a single glance.
Manish
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 19/06/2024
Great product with variety of services
Jira is one of the most heavily used product in our organizations. Almost all the teams use it on a daily basis as it is one of the tool that let you do so many things such as project management, service desk management, Change management, asset management
Pros
You get the best ROI for using their service
Cons
Integrating is seamless
They have various external apps
Support is great
Reasons for Choosing Jira
Jira has plethora of things under one umbrella that let you manage everything from one platform.Switched From
ServiceNow Customer Service ManagementReasons for Switching to Jira
Cost effective, it also has great customer support.
Eber
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4
4
Reviewed on 01/08/2024
Jira is the way to go from small startups to big companies
I like it a lot, it make software development a lot better process
Pros
I like that despite is a big team or small team, it has a lot of features that help tracking the work, and with little customization you are ready to go
Cons
Sometimes por the product managers is a bit complicated to do things the right way, but I would say is more like they didn't investigate the tool more than a jira fault
