About Jira











Jira pricing
Jira has a free version and offers a free trial. Jira paid version starts at US$7.75/month.
Alternatives to Jira
Jira Reviews
Feature rating

- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
A steep learning curve, but an invaluable tool worth the investment
Pros
I love Jira because of the Atlassian ecosystem. Our Product Management team lives out of Jira for our day-to-day task management, and we work in a 2-week Scrum style. We use Confluence for our documentation and product requirement documents, then Jira Product Discovery for road mapping, prioritization and idea tracking. All products in the Atlassian ecosystem work seamlessly together.
Jira gets a lot of hate for being complicated and hard to implement, but like many things, its biggest strength is also its biggest weakness. I love Jira because its flexibility means it's a tool that our whole company uses, from Development to Customer Support to Product Management. This makes it easy to collaborate with other teams, without having to jump between and learn other platforms. Having a couple of people in the company who know Jira inside out mitigates any implementation challenges some may complain about.
Cons
I despise that Jira third-party tools/addons are billed by the number of active Jira users you have. This means that if you want to use an addon for a small team of 5 users, but you have 100 Jira users, you have to pay for 100 licenses. This billing model makes no sense and means it is financially not feasible to use most addons, which our teams could greatly benefit from using
- Industry: Financial Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Jira is a fantastic issue tracker for any company
We use Jira for everything to do with our teams and we couldn't function without it. We love it and I definitely recommend it to any company, any size. It keeps us organized and efficient.
Pros
I love how customizable and configurable Jira is for my company and our teams. All teams have different needs, whether it's kanban or scrum and Jira can handle any need we have. It keeps us organized and ensures we capture all requirements and all bugs so we don't miss anything. The reporting and queries are fantastic and so are the dashboard capabilities.
Cons
The queries are great, but I would like better reporting - we had to add Jira apps to our instance in order to get good reports. I do think Jira is pricey as well.
Alternatives Considered
Azure DevOps ServicesReasons for Choosing Jira
TFS was clunky and outdated - it didn't fill our needs and we were not interested in upgrading.Reasons for Switching to Jira
Jira is easier to use and we liked the UI better.- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
The incumbent continues to be the incumbent for a reason
I learned to like Jira and although I am shown options quite often, they are mostly copies.
Pros
It is what everyone knows and learns how to use.Jira can handle multiple workflows, highly customizable for each team wich is highly appreciated by the different teams. It is not a one size fits all.
Cons
It keeps on adding new tools to the offer, if not always well-integrated, especially from an admin and billing pov.
Reasons for Switching to Jira
The other ones didn't math or justify the cost of change- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Jira for Project Management
It's easier with Jira to manage the kanban and scrum requirements at basic & intermediate level, the complex workfows really ease the process managable in Jira. The system in place which makes the process enforced helps team to track the work items properly and auditable at times.
Pros
Jira is an amazing project management tool that helps team quickly get started with the tool on features to track their daily tasks, backlogs, srpints, & reports. The ecosystem is so flexible that it allows integration with many tools and wide range APIs to get the necessary things done in minutes!
Cons
There are still improvements required from UI/UX perspective where the issue view page can be made lot better. The complex workflows with the validators would require some more options in place.
Reasons for Switching to Jira
It provides easier configuration for workflows achieving the granular reuirements to make the process.- Industry: Apparel & Fashion
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Jira Review
It has helped us to align as a team and maintain ownership over our tasks. It has also enabled us to prioritise better and split or share tasks if required.
Pros
Jira helps all teams in the company to align for the size of company we are. The business team can see what happens in tech/product and the tech/product can see what’s going on in the business team. Visibility is key to provide feedback on both ends.
Cons
It has to be set up by an admin, it’s less flexible for the team to take ownership over.
Reasons for Choosing Jira
Kanban was more suitable in Jira and the product/tech team wanted visibility.Switched From
MiroReasons for Switching to Jira
Price and a product already used by another team.Related categories
- Agile Project Management Tools
- Kanban Systems
- IT Project Management Software
- Project Tracking Software
- Online Time Tracking Software
- Marketing Project Management Software
- Project Portfolio Management Software
- Online Project Management Software
- Mac Project Management Software
- Resource Management Software