About Jira

Jira Software is a business process management tool used by agile teams to plan, track and release software. Jira Software supports Scrum, Kanban, a hybrid model or another unique workflow. Jira enables users to create project roadmaps to map out all projects in progress. The project board includes a drag-and-drop interface that allows teams to manage every project detail. The system offers functionality to create user stories and issues, plan sprints and distribute tasks across the team. Users also have access to information from thousands of business apps, from design and monitoring tools to source code and productivity apps. A mobile app is available for Android and iOS devices. Pricing is per user per month. Support is available through an online support portal, online documentation and tutorial videos.
Jira Software - Jira roadmap
Jira Software - Jira dashboard
Jira Software - Jira features
Jira Software - Jira customization
Jira Software - Jira mobile
Jira video
Jira Software - Jira roadmap - thumbnail
Jira Software - Jira dashboard - thumbnail
Jira Software - Jira features - thumbnail
Jira Software - Jira customization - thumbnail
Jira Software - Jira mobile - thumbnail

Jira pricing

Jira has a free version and offers a free trial. Jira paid version starts at US$7.75/month.

Starting Price:
US$7.75/month See pricing details
Free Version:
Yes
Free trial:
Yes

Alternatives to Jira

Jira Reviews

Feature rating

Value for Money
4.3
Functionality
4.4
Ease of Use
4.0
Customer Support
4.2
5 reviews of 14,122 View all reviews
🌻 Jenny
🌻 Jenny
  • Industry: Human Resources
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 03/05/2024

Jira is essential for all product teams

It's been a good experience overall. Easy to use and not many confusions in general.

Pros

- Essential for sprint planning and organising tickets
- Easy to assign epics to tickets so that we know how long it takes for us to work on each epic through the timeline
- Easy to move tickets around different sprints and statuses
- In general essential for teams to work in an agile environment

Cons

- Sometimes hard to locate previous tickets when they have been completed
- Tickets have been piling up in backlog from before I joined company and after. Wish there were ways to easily filter based on content (perhaps with AI) or based on date the tickets were created so that I can delete some.
- Wish I could move sprint ordering around by dragging

Julijana
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
0

5
Reviewed on 14/05/2024

Great for multi-project management

Pros

I liked that we could build different project hierarchies and layer down the different sub-projects and sub-tasks. The timeline view was also very helpful.

Cons

It was a bit complex to set up and to get the non-technical team on board using it.

Mark
  • Industry: Design
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
3
Ease of Use
2
Customer Support
0

3
Reviewed on 12/04/2024

Adequate Project Management Tool

Pros

It's useful as a collaborative tool, it's easy to make notes and changes to tickets, and the owner will be notified through the tool itself and by email. Good for calculating progress and fairly good for mapping out sprints and progress through agile delivery.

Cons

It is not easy to pick up. Different displays and boards are not easy to understand or find. Working on multiple projects can be quite confusing

Rahul
  • Industry: Insurance
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 20/02/2024

Jira: Bext project management tool for SAFe

Pros

some of the best features are:
1. Task creation and their category (analysis task, execution tasks , bug etc)
2. Tracking of each tasks using kanban board
3. Effort Estimation of tasks
4. The report like burn down chart.

Cons

1. Sub tasks (e.g Defect sub tasks) should also have points to track the time taken by each sub tasks.
2. Macro creation to get some graph created for managers should be easy to configure.
3. May be a common forum where we can go and ask our query.

Nomfundo
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 03/04/2024

Make life easy plan with JIRA

Walk in the park .
Everything is setup you can choose between company-managed and team-managed templates. Ship easily.

Pros

Ready made templates. They make it easy. PLAN they already have your job is to choose.

Cons

Track can multifunction making it hard to track

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