ITM Platform

Pros

I find extremely valuable the project prioritization along with the portfolio management features.

Cons

Although it has revenue management features, it lacks most advanced billing features

Pros

There is a great deal that is customizable in the views and has ability for custom fields. This allows us to present the reporting as our executives wish to see it while still providing functionality for the PMs

Cons

There is a lot of 'click' fatigue. You cannot assign one member multiple tasks at once. There is no drag and drop functionality in the Gantt screen. The Gantt bars cannot be customized with colors to show red, yellow, and green tasks. There are not color options in the program progress area, and pink/salmon look a lot like red, which usually translates to at risk. ALSO and most importantly. There is no way to permanently delete a project without ITM's help. We know about the inactive portal, but this does not meet our needs. We want to use this as a TAC portal, so not being able to permanently delete rejected projects will clutter up the projects that have been completed that we do want to maintain visibility on.

Pros

Cloud based app and lightweight in almos every case.

Cons

Some functions require several web refresh and this is not always fast.

Pros

I like the user-friendly interface which means users require little training. It's fully configurable to make it custom to your organization's processes and terminology. Because it's cloud-based it can literally be implemented within weeks instead of months.
You have an unlimited document repository for all your projects.

It makes provision for projects and workflow, is fully compatible with MS Project and Outlook. You can use it for resource management including timesheets and managing capacity and demand across all projects.

For teamwork it has a built-in social communication network. It allows you to manage all costs and budget, even internal and charge-out rates if you're a consulting firm. You can also use it for supplier and customer management.
For PMO's and Portfolio Managers it caters for Dashboard Reporting, KPI's and alignment with business objectives or strategies.
For the Agile and blended with Agile PM's, it has a Kanban Board function and a Task Management functionality.
Lastly I like the API's that makes it compatible with any third party solutions.

Cons

When you import Microsoft Project Plan, it doesn't bring the resource names across. You have to add the resource names separately and add them to the plan.
Also you cannot export the MS Project Plan out again.

Pros

In general, the clarity with which the concepts are displayed on the screen is very practical and intuitive to record the project manager, showing the key elements to him and to the project team.

Cons

In "Services" I have missed a calendar, in the style of the Gantt, to visualize the key dates.