About Ooma Office
Ooma Office pricing
Ooma Office does not have a free version but does offer a free trial. Ooma Office paid version starts at US$19.95/month.
Alternatives to Ooma Office
Ooma Office Reviews
Feature rating
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Fantastic!
Pros
-US Based, 24/7 Support
-Friendly Staff
-Value
Cons
-Hidden Fees
-Extra cost for pro features
-I don't always receive my calls in the app.
Reasons for Choosing Ooma Office
Pricing and features.Reasons for Switching to Ooma Office
Pricing, and contracts.- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great ViOP for small business
Great customer service (if you have issues), low pricing and easy to use.
Pros
Ooma offers great value for small businesses. It's easy to set up and use and has lots of call menu options and call forwarding. You can also set schedules, which are also easy to change. Call logs are available and offer call blocking with a single click, which is awesome to avoid robo and sales calls.
Cons
The phones themselves could be better. They often reboot or "search for base" at in opportune times.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Easy to use, but prepare for issues
I took over phone responsibilities for another small company, which had a virtual 800 # they used for everything. I started an Ooma Office account, bought all their equipment and phones, ordered their service and ported my 800 number to my Ooma Office provided number - all as they suggested. Without delay I started getting hit with SPAM calls daily, lots of them, which are coming from the local exchange number they assigned me. I asked them to change that number, but they wanted to charge me to do-so. Their call quality is hit or miss, and doesn't seem to be tied directly to MY internet quality as I've hooked the hardware straight to the modem and still had bad quality. Thier software, account dashboard and features are ALL amazing - so no complaints there. It was very easy to get running and give the appearance of a VERY large and professional setup, but that is hurt by the call quality.
Pros
Very easy to setup out of the box and get running with their config site, TONS of features for something priced so low, very easy to use, LOVE the options, price is amazing.
Cons
My two biggest issues have been call quality and spam calls, both of which COULD be issues from my end admittedadly, but not likely. I've got a very fast internet connection, and had no spam call issues before switching to ooma office. After the switch, I get 15 to 20 robo calls per day, and when I take calls I generally have to speak quite slowly so that words don't drop. Also, their tech support personnel leave a bit to be desired and take days to get back to you, IF at all, and only give you partial answers.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great phone system for business any size
Ooma office makes things easy. Setting up the after hours/holiday schedule makes us worry less about missing a call when the office is closed. I foresee us being with Ooma Office for many years to come.
Pros
Auto Attendant makes it easy for callers to get to the department they are trying to reach via extensions. Ability to let callers hear our address and fax number as well without connecting to live person makes things a lot easier.
Cons
I can honestly say I have yet found a feature of this software that I dislike. Everything works as it should.
- Industry: Computer Hardware
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Ooma Rocks
Connecting onsite and offsite employees seamlessly
Pros
The ease of use and implementation. The transition could not have been simpler. Cost is negligible and the features simplify our business processes
Cons
No app for Windows......yet. This is literally the only thing needed to make this complete.
