DATIS, Part of the ContinuumCloud, offers a completely unified HR and Payroll platform purpose-built for human services...
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About UKG Ready
Designed for small businesses where everyone wears multiple hats, UKG Ready is the all-in-one HR solution that guides and empowers your people to make their day-to-day easier. From HR and payroll to talent and time, we’re the partner in your corner rooting for your success and giving you the tools, support, and time needed to focus on growth and making a difference.
UKG Ready pricing
UKG Ready does not have a free version and does not offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No
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UKG Ready Reviews
Feature rating
5 reviews of 894
View all reviews
Lillian
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4
5
Reviewed on 06/04/2023
UKG Ready stores all HR data in a database
The program is fantastic, and I appreciate being able to manage Payroll, TLM, and Benefits Open Enrollment in one location. UKG Ready eliminates the need for employees to manually enroll and maintain their personal information and leave balances.
Pros
The information is available to all employees so they may keep it up to date through regular reviews and edits. From a human resources perspective, everything is stored in a centralized database. When it comes to tracking time and managing resources, Kronos has everything a medium to large business may need.
Cons
There is no drawback, everything functions properly, and it greatly improves the quality of life for Human Resources experts. UKG has highly trained employees who are experts in their own system.
Jessica
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4
4
Reviewed on 19/06/2023
The fact that it covers every HR need in one place is a big plus
I am addressing the issue of digitizing and automating human resources procedures. When I first joined the firm, there was some resistance to adopting "the cloud." With my increasing use of UKG, I am facilitating faster data access and a more fluid technological experience for everyone.
Pros
UKG Ready is an excellent payroll administration system for small and medium-sized businesses. Payroll duties can be handled conveniently from any location with online access. Customers are able to automate and streamline crucial processes with the use of automation, artificial intelligence and machine learning, integration, higher productivity, and mobile apps.
Cons
The thing I despise most about UKG is not a fault with UKG per se, but rather an issue that UKG is likely to face: adoption. Adoption is not as robust as it could be because of a small percentage of long-term employees who are reluctant to embrace change.
Shaquola
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 26/08/2024
UKGood!!!!
It’s good. Easy to use and if I need any extra help the support is amazing
Pros
We have tons of help when we are stuck in a spot where we need help
Cons
When the computer time out you have to start over
Aaron
- Industry: Banking
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
1
Features
2
Ease of Use
1
Customer Support
1
1
Reviewed on 24/05/2024
Worst company to deal with
Although there is nothing redeeming about the UKG Ready platform, the customer service and technical help are the worst parts of the experience. If you need help with any given issue, there is no way to get help from someone by calling or emailing, all you can do is create a service request ticket and you may get a call back within a few days. Often times, rather than help you they tell you to visit their Community site and tell you to scour through hundreds of threads to find the help you need from other users.
The implementation process was a nightmare and many of the functions we needed implemented were not completed or they were left half-done. After using the platform for a year we offered to pay UKG additional fees to implement two specific functions we desperately needed (onboarding and recruiting). I followed up with our account manager on a weekly basis asking for a quote, she consistently gave me the run-around, stating she was working with her sales team on it. After two months, she finally provided a quote, but not what for I asked, rather, it was a quote for UKG to do a complete analysis of their platform to determine what we need.
Upon making a change to one of our vendors it was necessary to create a new file feed with UKG. It took UKG 30 days to respond to our request for a new file feed. Once we were finally assigned a project manager he stated that we can expect it to take 5 business for him to respond to any calls or emails during the process.
These are just a few examples of the horror it is to deal with UKG. They are the worst company I have ever had the displeasure of working with. We have been used as references for UKG and we have told each company to run away as fast as they can and we will continue to do so.
Pros
There are no positive things to say about UKG.
Cons
Please refer to the overall experience summary for details on our experience with UKG.
Alternatives Considered
TriNet ZenefitsReasons for Choosing UKG Ready
Our company went through a merger and with the new logistics ADP was not able to support us.Switched From
ADP Workforce NowReasons for Switching to UKG Ready
Their sales team were very good liars and were exceptional at misrepresenting what UKG was capable of and how poor their support would be after the contract was signed.
TONYA
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0
5
Reviewed on 11/06/2024
UKG Ready Review
Pros
I like that I can go to one place and see so much information about our facility. I can see performance reviews, HR incidents, payroll, scheduling etc. It is easy to use and easy to navigate
Cons
I have some trouble with the reports. It might be something that is turned off for me specifically, but I wish I could see reports easier.
