About UKG Pro

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.
UKG Pro Software - UKG Pro Employee Voice
UKG Pro Software - UKG Pro Recruiting
UKG Pro Software - UKG Pro Payroll
UKG Pro Software - UKG Pro People Center
UKG Pro Software - UKG Pro Mobile App
UKG Pro video
UKG Pro Software - UKG Pro Employee Voice - thumbnail
UKG Pro Software - UKG Pro Recruiting - thumbnail
UKG Pro Software - UKG Pro Payroll - thumbnail
UKG Pro Software - UKG Pro People Center - thumbnail
UKG Pro Software - UKG Pro Mobile App - thumbnail

UKG Pro pricing

UKG Pro does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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UKG Pro Reviews

Feature rating

Value for Money
4.1
Functionality
4.1
Ease of Use
4.1
Customer Support
3.9
5 reviews of 611 View all reviews
N Armand François
N Armand François
  • Industry: Consumer Electronics
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 06/10/2022

I'm very satisfied

Pros

It's a really great application, it makes my work on the human resources side much easier

Cons

I haven't seen anything negative yet. Super great for me

Alternatives Considered

TriNet Zenefits

Switched From

BambooHR
Katrina
Katrina
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 22/09/2023

UKG is an excellent tool for managing employees

Recruiting from a wider pool of candidates has been made easier by the system's seamless integration. This program has helped facilitate a steady stream of qualified applicants, which has decreased the cost per employee and shortened the time to recruit.

Pros

UKG is used for personnel record keeping in my company. To wit: data backup, payroll processing, tax preparation, employee onboarding, and regulatory education. We integrated UKG with our payroll systems and created an easy-to-use portal for employees and management.

Cons

Some systems require lengthy builds and troubleshooting to integrate with. There is room for improvement in how healthcare EMR systems and time management are integrated. There may be a delay in page refresh rates as a result of increased personalization of employee landing pages.

Adam
  • Industry: Real Estate
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
2
Features
3
Ease of Use
3
Customer Support
2

3
Reviewed on 19/08/2024

UKG learning curve.

Overall, my experience with UKG has been ok at best.

Pros

UKG can do a large amount of different things.

Cons

UKG is not easy to learn without some degree of guidance. Can be clunky at times.

Margarita
Margarita
  • Industry: Accounting
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 20/05/2024

Worked great for candidate tracking

Pros

I really liked the features built in for performance tracking and candidate review during a job search fill. Really made leaving comments and communicated back and forth with HR a breeze.

Cons

Sometimes documents or modules can be difficult to find. Certain links are available but are broken when you go to actually get to the area you need.

Vanessa
  • Industry: Nonprofit Organization Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/01/2024

UKG Pro Review

Pros

Cost, their modules, integrations with other systems, the look/feel, user-friendliness of the modules, their security platform, user interface experience, global support and overall organization.

Cons

At the time, we wanted to go with their Ulit-Time Mgmt for timesheets, but they were in the midst of sunsetting that module, so we were forced to move to their Ulti Time and Attendance module. Other than that minor hiccup, there is nothing else that I dislike about UKG Pro.

Alternatives Considered

Paycom, Oracle Database and Workday HCM

Reasons for Choosing UKG Pro

We were with Ceridian for 30 years through various variations of their HR/Payroll Web system. It was extremely clunky, not user friendly, hard to pull data as it was extremely customized, the system did not sync with other (newer) systems, it did not support global emps, and in short, it was time to move on to new system.

Switched From

Dayforce HCM

Reasons for Switching to UKG Pro

UKG was a perfect fit for our organization. It fit our current and future visions as well as, our budget and what we wanted to pay for a new HCM system.

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