About Mailjet

Mailjet is a cloud-based email automation solution that helps small to large businesses create, manage, send and optimize email marketing as well as transactional emails. The platform offers a drag-and-drop builder that allows users to send personalized communications to customers and monitor in real-time. Primary features of Mailjet include a dedicated workspace, role-based permissions, customizable templates, activity logs, automated workflows, Simple Mail Transfer Protocol (SMTP) relay and scheduling. The platform includes A/B testing that enables users to test and optimize multiple versions of emails with various criteria such as name, subject, content and design. Additionally, it offers email segmentation that allows users to group customers based on name, gender, past purchases, interest and behavior to facilitate sending targeted communication. Mailjet integrates with various third-party applications such as Zapier, Magento, Microsoft Azure, Google Cloud, Segment and Salesforce. The product is available on a per month subscription pricing and support is extended via email, documentation and online helpdesk.
Mailjet Software - Beautiful Email Templates
Mailjet Software - Real-Time Collaboration Tool with Teammates
Mailjet Software - Responsive Emails
Mailjet Software - Track Campaign Performance with Mailjet's Statistics Dashboard
Mailjet video
Mailjet Software - Beautiful Email Templates - thumbnail
Mailjet Software - Real-Time Collaboration Tool with Teammates - thumbnail
Mailjet Software - Responsive Emails - thumbnail
Mailjet Software - Track Campaign Performance with Mailjet's Statistics Dashboard - thumbnail

Mailjet pricing

Mailjet has a free version and offers a free trial. Mailjet paid version starts at US$15.00/month.

Starting Price:
US$15.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Mailjet

Mailjet Reviews

Feature rating

Value for Money
4.2
Functionality
4.2
Ease of Use
4.2
Customer Support
4.0
5 reviews of 419 View all reviews
Mark
Mark
  • Industry: Market Research
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/01/2021

Great mailing platform

Easy to setup, I like how they instruct you to setup your mailing domain in an optimal way and guide you through the process.

Pros

The overall design of the platform as well as the email builder is one of the best i've seen. It makes it possible for even novice users to design templates and send email campaigns.

Cons

Price is a bit high compared to some open source and self hosted options like OemPro but for a SASS product its still pretty good.

Frank
  • Industry: Fine Art
  • Company size: 2–10 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
5
Features
3
Ease of Use
2
Customer Support
1

4
Reviewed on 16/07/2023

MailJet Email Software is Best for Experienced Marketers

The delivery of emails and the stats is very detailed is their strong point so you get the complete picture of your campaigns.

Pros

The system they use to send and deliver your emails is well done, but can get quite detailed. Keep in mind this is how your mails get a high deliverablility.

Cons

This softward is strongly designed for team colaboration, and the learning curve is quite high. I also tried to contact support and it took them a long time to get back to me, and then several exchanges by email to get my inquiry solved.

Alternatives Considered

MailerLite , Sender and Benchmark Email

Reasons for Choosing Mailjet

I was going to buy email marketing from my website hosting service, but learned they used a white label of MailJet. So I went right to the source to ty the free option to see how I liked it. I didn't.

Switched From

Constant Contact

Reasons for Switching to Mailjet

Their marketing about how they get the emails deivered and how they are located in Europe appealed to me.
Verified Reviewer
  • Industry: Online Media
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
2
Customer Support
4

2
Reviewed on 03/12/2019

Steer clear if you're looking to send a large volume of emails

Overall, if you want to send a little bit of email with webhooks and api calls, this will work. If you're sending large scale campaigns, it could ruin your email list size because of the lack of functionality around reengagement campaign parameters.

Pros

The sales people and customer support were very nice. If you were looking to use the free tier or send low volume of emails then MailJet will do the job (ie: in place of MailChimp) however, if you're looking at this v's constantcontact or sendgrid, selligent etc then I would definitely not go with MailJet.

Cons

MailJet do not want clients to use them as a databasing tool which means, if you have a segment of users who are engaged and opened 20 times in the last 30 days and you want to get those email addresses to push into facebook to find a look alike audience...you can't. MailJet won't let you get that data.

They also blacklist your softbouncing emails in the background and limit the characters in subject lines.

Alternatives Considered

Marigold Engage

Reasons for Choosing Mailjet

Due to price but wish we hadn't and actually went back to SailThru after 6 months of trying to get MailJet to work properly.

Response from Sinch

Hi - thanks for your feedback. Please feel free to send us an email to [email protected] and we'd be happy to look into your account. In the meantime, we apologize for any inconvenience. Our platform and API is designed to handle higher volumes and as long as our Sending Policy is adhered to, we will be able to address any of your issues. Thanks again, the Mailjet team.

Replied 13/12/2019
Pierpaolo
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 17/04/2024

My Experience With MailJet

Pros

I like the email verification features
It comes with helpful email marketing and automation features.

Cons

Mailjet has offered all we needed for email marketing.

Gabriele
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 20/09/2019

A great service for a small price

Great DX for the integration, familiar UI, great analytics, honest pricing, possibility to send SMS. The product I was looking for, recommended.

Pros

- Easily create email templates with web-based editor
- Great analytics for your emails
- Easy API integration

Cons

- Cannot buy a dedicated IP unless you send 150k emails/month, I'd like to build my reputation from now

Alternatives Considered

SendGrid

Reasons for Choosing Mailjet

Mailgun template editor is too new and not so stable as Mailjet one.

Switched From

Mailgun

Reasons for Switching to Mailjet

SendGrid is too expensive and not so developer friendly

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