About Backlog

Backlog is a cloud-based project management and issue tracking solution that caters to development teams working with design, marketing and IT teams. The key features of the solution include project and issue management, subtasking, bug tracking and burndown charts. Backlog offers features like watchlists, file sharing and comment threads. It integrates with Git and SVN which helps developers to manage a project's source code along with project tasks. Backlog enables users to visualize their daily timeline and project workflows using Gantt charts. It also helps users to propose and compare changes to the project, comment on pull requests, track changes taking place in the project and document changes. It offers integration with applications like Typetalk, Cacoo, Redmine and Jenkins. Backlog also offers a mobile application for iOS and Android devices. It offers services on a monthly subscription basis that includes support via email, chat and through an online knowledge base.
Backlog Software - Backlog project home
Backlog Software - Backlog issues
Backlog Software - Backlog Gantt chart
Backlog Software - Backlog Git integration
Backlog Software - Backlog subtasks
Backlog video
Backlog Software - Backlog project home - thumbnail
Backlog Software - Backlog issues - thumbnail
Backlog Software - Backlog Gantt chart - thumbnail
Backlog Software - Backlog Git integration - thumbnail
Backlog Software - Backlog subtasks - thumbnail

Backlog pricing

Backlog has a free version and offers a free trial. Backlog paid version starts at US$35.00/month.

Starting Price:
US$35.00/month See pricing details
Pricing Details:
Free forever plan for 10 users Starter: $29.2 per month, billed annually or $35 per month, billed monthly Standard: $83.3 per month, billed annually or $100 per month, billed monthly Premium: $145.8 per month, billed annually or $175 per month, billed monthly View Pricing Plans
Free Version:
Yes
Free trial:
Yes

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Backlog Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 76 View all reviews
Ivan B.
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 30/10/2018

backlog.com better than many "Goliath" systems

We use backlog.com as overall tracking and project management tool for our projects, support tasks and maintenance activities that we provide to our customer. We selected backlog.com after evaluating many other tools (like Jira, Pivotal tracker etc.) and backlog.com became the clear winner. Why ? Because this tool combine together the best features of all other tool while still being neat and straightforward. Backlog.com has been proving it at our daily use for 1 year approximately. Well done. Thank you.

Pros

neat design supporting easy of use
all necessary functions available on-click
excellent for agile approach
clear and easy administration of projects, people etc.
integration with email and MS Excel (exports)
subtasking
no-time to get started and leverage the tool by users
fast and responsive design
standalone application for iOS

Cons

nothing essential
maybe more storage space included in plans
better numbering of subtasks (to include number of parent issue)

Akhilesh M.
  • Industry: Telecommunications
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
4
Customer Support
3

4
Reviewed on 02/05/2020

Backlog has your back!

The product is clutter-free and any features that are added have simple use cases and helps in easier implementation. A good user interface to avoid daily hassles involved in bug/defect reporting daily as a tester.

Pros

Bug identification and creation have never been simpler. Its unique way to describe and categorize the issue at hand is well sorted and makes for a clean and understandable user experience.

Cons

There might be issues that are created and assigned by parts and during bug/defect identification and creation, assigning these bugs should have an option to assign multiple members instead of single-member.

Alternatives Considered

Jira

Reasons for Choosing Backlog

It was very difficult to track and monitor, the interface was confusing.

Switched From

Basecamp

Reasons for Switching to Backlog

Bang for the buck!
Đặng H.
  • Industry: Computer Software
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
2
Ease of Use
2
Customer Support
3

2
Reviewed on 11/02/2019

Backlog need to be changed and improved

Sorry but the truth is inconvenience for me. I hope Backlog can do more for me and my project.
I can't have the statistics I want at Home, I can't see overall my project ...
I Hope Backlog can be developed and help us more in the future.

Pros

The color of issue can be changed, I can customize the characteristics of issue for each project.

Cons

when I filter all issue of project , it shows parents issue and sub-issue. If I click on the arrow, which is head of parent issue, Backlog shows all of sub-issue of that parent issue, which are showed before. So many issues are showed twice. It can make me confused.
I think Backlog shoud list parent issue and issue has no parent issue. About issue has parent issue, you can hide and when user click on the arrow, it can be showed.
Thank you

Yongjin L.
  • Industry: Internet
  • Company size: 1,001-5,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 20/10/2020

A fan of Backlog

using for issue tracking, and regular meeting agenda / minutes at WIKI space.

Pros

The best tool with easy UI for users, and comparatively reasonable price!

Cons

Not sure how to backup all the contents and versioning if I should move to another platform.

Alternatives Considered

Jira

Reasons for Choosing Backlog

reasonable price and easy to use.

Switched From

Jira

Reasons for Switching to Backlog

instant payment when I want to use. Pay-as-you-Go.
Miguel F.
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
0

5
Reviewed on 18/12/2018

Well designed and extremely easy to use

Tracking software issues across a dispersed organization. Worked great!

Pros

Intuitive software that you can use without instruction. Upon sign-on immediately see what has recently happened and easy to click on items needing your attention. Great way to organize and collaborate on issues with a diverse team in different locations.

Cons

Not much I didn't like. Perhaps the ability to add a custom field or a more fine-grained priority field (Low, Medium, High) so as to make sure people are looking next at the most pressing issue.

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