Fleet Complete

3.8
Overall rating
Reviews

3.8
Overall rating
Reviews

About Fleet Complete

Fleet Complete is a leading, end-to-end fleet management solution that is transforming the connected commercial vehicle space and mobile workforce management. We help empower businesses to improve dispatching, fleet tracking, regulatory compliance and in-field staff management - maximizing asset productivity and getting ahead of your competitors. Continuously advancing our IoT platform, we ensure our customers and partners leverage cutting-edge technology and industry-driven capabilities for lasting success.
Fleet Complete Software - FC Hub
Fleet Complete Software - Vision 3 AI-Driven Dashcam
Fleet Complete Software - Fleet location map
Fleet Complete Software - Fleet routing
Fleet Complete Software - Reports
Fleet Complete Software - Driver dashboard
Fleet Complete video
Fleet Complete Software - FC Hub - thumbnail
Fleet Complete Software - Vision 3 AI-Driven Dashcam - thumbnail
Fleet Complete Software - Fleet location map - thumbnail
Fleet Complete Software - Fleet routing - thumbnail
Fleet Complete Software - Reports - thumbnail

Fleet Complete pricing

Fleet Complete does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

Alternatives to Fleet Complete

Fleet Complete Reviews

Feature rating

Value for Money
3.2
Functionality
3.5
Ease of Use
3.9
Customer Support
3.9
5 reviews of 281 View all reviews
Cal
Cal
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/11/2019

Positive Review

The initial meeting with the account managers here at my office was great, the software was equally amazing.

Pros

What I liked most was the ease of use. The dashboard was very user friendly.

Cons

For the use I needed, I honestly had no cons working with this program.

Response from Fleet Complete

Hi Cal! Your 10/10 rating means a lot to us here at Fleet Complete. We're thrilled to know you have enjoyed using our system, as well as your meetings with our team. We're happy to have you on board and hope you continue to use and enjoy our program. Thank you!

Replied 06/11/2019
Kevyn
  • Industry: Oil & Energy
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/10/2019

Excellent and Invaluable Tool

Fleet Complete has been a great with aiding our company in dispatching our fleet efficiently and effectively while also allowing our staff to give accurate ETA's to our customers.

Pros

Ease of use is easily where Fleet Complete excels. All functions are easy to find and access.

Cons

When we first started using Fleet Complete there were regular service outages that were frustrating. Luckily, those outages are now few and far between.

Alternatives Considered

Geotab

Reasons for Switching to Fleet Complete

The sales team from Telus and GoMobile were instrumental in our decision, along with the ability for us to partner with Fleet Complete on a month-to-month basis (no contract).

Response from Fleet Complete

Hi Kevyn! Thanks for reviewing the Fleet Complete system. We're thrilled to hear that your experience with us has improved and apologize for any hiccups you may have encountered in the beginning of your service. We are always working to enhance our software for our users like yourself and are glad to have you on board.

Replied 30/10/2019
Sam
  • Industry: Utilities
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 30/08/2024

One of the Better Fleet Companies

Great experience using Fleet Complete. One of the better fleet-based organizations out there. I have used other ones and most of them are relatively similar, but this one definitely stands out. So easy to set up as well

Pros

I like all the features that are included like the tracking, the reminders, and even the warnings and speed limits you can set for your fleet. It keeps driving so much safer. It also makes it easier to schedule appointments for preventative maintenances

Cons

Sometimes the website can be a little difficult to navigate and the connections with the vehicle can be a little spotty sometimes, but overall it doesn't pose too much of an issue

Chisam
Chisam
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 02/08/2024

Sales Team Lied; Devices Stopped Working; Couldn't Cancel

Worst vendor I have worked with in all my years of business. I cannot recommend against them more highly. Horrendous experience.

Pros

Nothing. From Day 1, it did not have the functionality that was advertised.

Cons

The sales team lied through their teeth. I was told that I could either pay for the device up front or get the devices for free but sign a 3 year contract with an early termination fee. I chose to pay for the devices. However, in the fine print, they kept the early termination fee.

The devices immediately did not have the abilities that were advertised. Support was no help. ~1.5 years in, devices stopped working one by one. Support was no help.

When I tried to cancel, they wouldn't let me because I had an open support ticket (the fact that devices wouldn't work but they couldn't figure it out), so I was continually paying ~$340 / month even tho we transitioned to a different provider - because even the GPSs stopped working.

Still got charged an early termination fee at the end of ~$1,400 even though I paid for the devices and was told I wouldn't and the only reason I was cancelling was because they did not work! Shameful.

Support was horrible too, they would just transfer me to AT&T, which would transfer me back. Most recently, support calls won't even connect. It just asks for you to press a number for your desired language on repeat but never connects when you press it.

GIRTS
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 26/07/2024

Best service

Pros

Technical solutions, technical support, customer service

Cons

The time it takes to create an individual solution. But the result is good.

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