About Time Doctor

Time Doctor is a cloud-based time tracking and management solution used by businesses for monitoring workforce productivity. It offers tools for time tracking, web activity monitoring, payroll management and reporting. Time Doctor lets users enter time spent on each project and calculate their billable and nonbillable working hours. The screen monitoring feature reports on employee activity via screenshot captures. The solution can also help users to keep track of the time spent on chats, meetings, calls, internet usage and other activities. The payroll functionality allows businesses to record employee working hours and generate weekly and monthly payslips. A mobile app is available Android and iOS devices and the platform also integrates with various project management and accounting software including JIRA, Salesforce, Basecamp and Slack. The solution is available on a per user per month subscription basis and offers multilingual customer support via email, phone, live chat and online help desk.
Time Doctor Software - Time Doctor Team Dashboard
Time Doctor Software - Time Doctor User Dashboard
Time Doctor Software - Time Doctor Timeline Report
Time Doctor Software - Time Doctor Web & App Usage
Time Doctor Software - Time Doctor Screencasts
Time Doctor Software - Time Doctor Desktop Application
Time Doctor video
Time Doctor Software - Time Doctor Team Dashboard - thumbnail
Time Doctor Software - Time Doctor User Dashboard - thumbnail
Time Doctor Software - Time Doctor Timeline Report - thumbnail
Time Doctor Software - Time Doctor Web & App Usage - thumbnail
Time Doctor Software - Time Doctor Screencasts - thumbnail

Time Doctor pricing

Time Doctor does not have a free version but does offer a free trial. Time Doctor paid version starts at US$7.00/month.

Starting Price:
US$7.00/month See pricing details
Pricing Details:
Free 30-day trial Basic Plan - $7user/month Standard Plan - $10user/month Premium Plan - $20user/month View Pricing Plans
Free Version:
No
Free trial:
Yes

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Time Doctor Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 392 View all reviews
Ryan H. Ryan H.
  • Industry: Graphic Design
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 14/08/2021

Best Time Tracking Software for In-House and Remote Employees

We at Fullstop360 are totally satisfied with the overall performance of Time Doctor. It is good for time-tracking, task-management, timesheets, poor time use, web & app usage, attendance, and payroll etc.

Pros

I have given Time Doctor 10 out of 10 as I simply love it. We have been using it for more than 4 years and it has proved to be a great tool to manage the in-house and remote employees. It is pretty convenient to install and work with. It allows to track time and improve productivity. It gives your complete control over your work. The effective reporting system helps you to figure out a better use of your time. It provides browsing history, top website, and poor management of time. In the capacity of an HR Manager, I use Time Doctor to mark employee attendance. You can check time-in and time-out and total work hours of your team members. It shares employee activity by sending screenshots. I also get help in managing the payroll. There's another cool option that TD allows to manually edit time. Sometimes, people forget to start Time Doctor and then approach me to adjust their times. In all reality, you can do a lot of cool things to manage your team and work.

Cons

The only con that I observed as a user is the 'display of activity bar'. It stays on top and sometimes becomes quite irritating. There's an option to hide it but the chances that sometimes you forget to turn Time Doctor on. Likewise, the breaktime monitor is a bit irritating. When you're busy in a though process and staring on your screen but you have not moved your mouse or touched the keyboard, Time Doctor will assume that you're gone for a break. I don't know how to fix it but it would be really cool if there's some sort of a sensor.

Krylle E. Krylle E.
  • Industry: Consumer Services
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 22/09/2019

Best Time Tracker Ever!

Great! I never had any problem with Time Doctor so far.

Pros

Time Doctor is the best time tracker ever. Now they have partnered with google and chrome. I can now track my time in any google apps. That is so convenient!

No more wasted time. Thank you Time Doctor!

Cons

I don't think there is. We have never encountered issue so far.

Stephanie H. Stephanie H.
  • Industry: Staffing & Recruiting
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 08/11/2021

Time Doctor Employer Payroll and Productivity Tool

I have been using Time Doctor for 3 years now and it never fail us to give productivity report, payroll log report and the customer service solutions.

Pros

Time Doctor has a very user-friendly interface, easy to use, and monitor. What I like most about this app is the screenshots are taken every minute of your set time and the reports it generates that I use on our payroll. The customer service is also admirable to the team since they answer within a couple of hours and assist our employees on the concerns and matters.

Cons

That thing that it can not generate night differential hours taken by the employees.

Verified Reviewer
  • Used Weekly for 2+ years
  • Review Source
Value for Money
2
Features
2
Ease of Use
2
Customer Support
2

1
Reviewed on 20/04/2018

It used to be a good product but they now lack on product focus and don't listen to customers.

It helped our company at different stage of it's growth but unfortunately is not listening to its customers anymore

Pros

It has a nice web backend The client made in 2017 has good UX (if only we could use it) It used to have a responsive product team (not anymore)

Cons

- The old client UI (which is the only one that we can use) is not intuitive and buggy. Our team very often complains about this and they don't want to use it.
- A key feature which is blurring the screenshots has been taken away from the new Windows and Mac client but the option to enforce it is still in their web backend. This gives the false expectation that the setting will be respected while it doesn't and this compromise the privacy and *security* of the people using this software as the screenshots can also collect passwords, private keys etc. Neal from support on October 3rd 2017 wrote: "Sorry for the delay but our developer has not finished setting up this feature yet on the new app. I will try to get more feedback on this and see if I could get at least an estimate of when it will be implemented." After more than seven months on 20th of April 2018 he says: "We don't have an ETA yet. All I know is that our development team are currently working on incorporating this feature as we have been pushing them to since this is something available on the old app."

As you can see the answer was not truthful (using the word "finishing" for something that wasn't started). There was also no apology from their side and they didn't write an article warning about this bug which can compromise the security of their users and breach their T&Cs. It's a shame since this company used to care about their customers. I will change the review if they finally act on this.General Comment
It helped our company at different stage of it's growth but unfortunately while growing it seems that it lost its user focus

Response from Time Doctor

Hi

We do apologize if you feel as though you are not treated the way you and your company used to be treated.

While it is true that blurring of screenshot is not yet available in the new app, please do know that you can always use the older app to have this function working perfectly tailored to your needs.

If you need any further assistance though, please do feel free to message us at [email protected]

Replied 01/05/2018
Phat P. Phat P.
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
1

4
Reviewed on 20/09/2019

Great and simple software for tracking employees' time

Pros

Simplicity, nothing simpler than finding your task then press it to start your tracking session.

Cons

Sometimes the syncing of time can be incorrect when switching between multiple computers, which can cause loss of working time.

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