Microsoft Authenticator

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews

About Microsoft Authenticator

Designed for businesses in education, technology, automotive, manufacturing, retail and other industries, Microsoft Authenticator (part of Microsoft Entra) is an authentication platform that helps users securely log into online accounts through password autofill and multi-factor authentication capabilities. Key features include cloud backup, data encryption, passcodes, push notifications and sign-in approvals. Using Microsoft Authenticator’s passwordless feature, members can secure their Microsoft accounts via facial recognition, personal identification number (PIN) and fingerprint recognition. It enables users to synchronize account passwords, import passcodes from Google Chrome and approve sign-in requests from different applications. Additionally, the platform provides support via knowledge portal, FAQs, email and phone.
Microsoft Authenticator Software - Microsoft Authenticator sign-in request
Microsoft Authenticator Software - Microsoft Authenticator accounts
Microsoft Authenticator Software - Microsoft Authenticator sign-in without passwords
Microsoft Authenticator Software - Microsoft Authenticator autofill passwords
Microsoft Authenticator video
Microsoft Authenticator Software - Microsoft Authenticator sign-in request - thumbnail
Microsoft Authenticator Software - Microsoft Authenticator accounts - thumbnail
Microsoft Authenticator Software - Microsoft Authenticator sign-in without passwords - thumbnail
Microsoft Authenticator Software - Microsoft Authenticator autofill passwords - thumbnail

Microsoft Authenticator pricing

Microsoft Authenticator does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

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Microsoft Authenticator Reviews

Feature rating

Value for Money
4.7
Functionality
4.5
Ease of Use
4.6
Customer Support
4.3
5 reviews of 364 View all reviews
Alejandro
Alejandro
  • Industry: Retail
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 22/04/2021

The best authenticator for 2FA and password backups

The best authenticator that support cloud backup for the 2FA accounts and passwords that live in microsoft Edge.

Pros

- Prompt for microsoft account(s) approve code or just that to accept login.
- Support for other 2FA (two factor authentication) like Amazon, Google, Wyze, Firefox, etc.
- It syncs your passwords with Microsoft Edge for autocompletion or simply to browse them in your phone.
-It backs up all the 2FA accounts so you simply login to your microsoft account and restore every account.
- Runs in the background, no need to open the app for certain accounts (helpful in my work account that I use several times a day).
- Pin/fingerprint protected and locks every time the phone locks or changes app (can be disabled).
- Show or hide all the current one-time codes, preventing snoopers.
- For microsoft account, you can change easily the passwords in there.
- Can be enabled or disabled to take screenshots of the app, enhancing privacy.
- It can import passowrods from Chrome and other browsers via csv.

Cons

I do not have battery optimization but sometimes it does not show notifications and I need to open the app. Maybe enable it will fix it.
It would be nice to have a separate lock function when the app is locked or changing apps.
No dark theme.
No separate function for specific pin to lock the app. It uses your fingerprint or phone pin. No custom supported.

Verified Reviewer
  • Industry: Think Tanks
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
0

5
Reviewed on 27/10/2023

My go-to tool for multi-factor authentication

It has been very good. I set up accounts, use them, thats it. No fuss or having to redo things. Moving to a new mobile phone is also easy and straightforward with the instructions they provide.

Pros

The map that shows where the request is coming from (if enabled and supported)
password-less option for Microsoft 365
easy to set up multiple M365 accounts
easy to set up non-Microsoft accounts
works reliably and quickly, I've never had an issue where it stopped working.
Easy to deploy to our staff.

Cons

They disabled the Apple Watch integration that allowed you to approve a login from your Apple Watch.

The backup process requires you have a personal Microsoft Account. I would like to back up to my enterprise account.

Verified Reviewer
  • Industry: Research
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
2
Ease of Use
3
Customer Support
3

3
Reviewed on 25/05/2021

Slightly annoying

Pros

This gives me a lot of peace of mind knowing that no one can get into any of my accounts unless they have my phone. It's worth it for peace of mind especially if you handle large purchases on behalf of a large company.

Cons

There was a recent update that went from having the authenticator ask you to click approve on your phone to now requiring an additional step of scanning your fingerprint that's in your phone or putting your phones lock screen pin which is quite annoying to me. I wish it was just the approve button from before but I understand the need for additional security.

Gustavo
  • Industry: Gambling & Casinos
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
2

4
Reviewed on 27/02/2024

Security ensured

Pros

Is a key element in the security of companies. very intuitive to use.

Cons

sometimes it is a bit tedious for the employers

Adrian
  • Industry: Law Practice
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
4
Customer Support
0

5
Reviewed on 21/10/2023

A great mobile app for security and convenience!

An excellent app which is very handy for mobile authentication of secure websites.

Pros

Microsoft Authenticator is great for the versatility of being able to login to different secure sites from the same mobile app. I use it for our own software in our legal practice as well as for some law related government website. Authenticator is essentially a handy hub for two-factor authentification in one convenient location. The app also works with the Apple Watch which is great.

Cons

Sometimes I forget to look at the facial recognition after beginning the Authenticator process and this causes a delay but this is my impatience rather than a fault with the app.

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