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Constant Contact
4.3
Overall rating
Reviews
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About Constant Contact
Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, Constant Contact aims to help users build strong connections and generate results.
Constant Contact aims to help users:
- Grow their audiences
Build a list fast with landing pages, social media lead ads, and more.
- Deepen customer relationships
Create professional emails, segment the list and automate messages to drive more engagement and sales for a business.
- Simplify social media
Create and manage social posts and ads to generate awareness, drive leads and promote growth.
- Sync with the apps already in use
Connect with digital tools already in use to grow and sell more online.
Constant Contact pricing
Constant Contact does not have a free version but does offer a free trial. Constant Contact paid version starts at US$12.00/month.
Starting Price:
US$12.00/month
Free Version:
No
Free trial:
Yes
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Constant Contact Reviews
Feature rating
5 reviews of 2,797
View all reviews
Rob
- Industry: Market Research
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 24/08/2021
Constant Contact Review
Very Good! It was easy to switch over and get everything going from the beginning.
Pros
We use Constant Contact to create our Email Campaigns and also to schedule posts on our social media on a weekly basis.
Cons
We had no problems with Constant Contact at all.
Alternatives Considered
BrevoReasons for Choosing Constant Contact
Mailchimp has by far the worst customer service and has not been able to solve our problems - Constant Contact did their job in 5 minutes.Switched From
MailchimpReasons for Switching to Constant Contact
Customer Service
Roldan
- Industry: Design
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
3
4
Reviewed on 30/09/2022
Constant improvements for Constant Contact!
Pricing might be competitive, but as a developer, it's not quite a nice experience integrating the email client. Specially when you are a developer trying to integrate it to your website. More in particular Elementor Pro integration. Hoping they already have reconciled this issue.
Pros
Just like any other email marketing tool, they can do the job. No complaints. Email creation for fast email campaign is a breeze. Templates are as well handfuls to choose from. Drag and drop features as well. And it seems that they have much more responsive email system compared to other clients.
Besides, you can use there service for user registration, A/B Testing and surveys.
Cons
First off, Constant Contact can do the job. No Problem. The problem comes when you deep dive into there system - technically taxing, not so user friendly interface, hard to implement branding etc...
Bugs, of course. When you drag a widget, it won't appear on the canvass. Exporting HTML version of the email is also a pain.
Alternatives Considered
MailchimpReasons for Choosing Constant Contact
Well, to try the difference. Found out, they do have there own thurns and thissles with them. Pros and cons.Switched From
MailchimpReasons for Switching to Constant Contact
We are MailChimp user. We have been disgruntled with MailChimp for some reasons. Until, we try Constant Contact for a change. Only to know both of them has discripancies with them. Can't choose one from the other.
Maya
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 03/08/2024
Produces regular campaigns and provides accurate data
Constant Contact supported our marketing plans and organized campaigns at all stages, and the data maintained continuity in evaluating campaigns and taking lessons for future campaigns.
Pros
Constant Contact creates regularity for email campaigns, as the completed campaign becomes a reference for future campaigns, giving the workflow a unique smoothness. The templates are wonderful, and cooperation is guaranteed with Constant Contact. We jointly adopt a main campaign and divide it into sub-campaigns easily. I love how easy it is to break down the main menus and easily link them to their designated part of the campaign. The collected data is expressive and rich in detail, and we always benefit from it to find those who are most seriously interested in our products.
Cons
The negatives are not many, I just hope that Constant Contact lifts some restrictions to modify templates more freely, and I would like more wonderful templates.
Response from Constant Contact
Hi Maya! We're so glad to hear that Constant Contact is helping you with your marketing. Thank you for the review.
Replied 22/08/2024
Gregory
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
-
Review Source
Value for Money
2
Features
2
Ease of Use
2
Customer Support
1
2
Reviewed on 17/08/2024
Not my first choice in email marketing.
It was not a good experience. Mailchimp is my go to now.
Pros
It actually delivered the emails to who I intended.
Cons
The price, the customer service, and the functionality are all sub par.
Alternatives Considered
MailchimpReasons for Switching to Constant Contact
Initially it was recommended to me from a friend.Response from Constant Contact
Hi Gregory! I am sorry to hear you did not have a great experience with Constant Contact. That's not what we like to hear, but please know we are always working to improve our product and user experience and we hope you consider us again in the future. If you ever want to share your concerns in more detail, please email social_support(at)constantcontact(dot)com and we would be happy to review and get in front of the right people. Otherwise, best of luck in your marketing endeavors!
Replied 22/08/2024
John Mark
- Industry: Nonprofit Organization Management
- Company size: 501–1,000 Employees
- Used Monthly for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 16/06/2024
Easy to use
I love that in constant contact we can integrate with various third-party applications and platforms, such as e-commerce systems, CRM tools, and social media, which enhances its functionality and allows for a more unified marketing approach.
Pros
Constant Contact provides detailed analytics and reporting features, allowing you to track open rates, click-through rates, bounce rates, and other key metrics. These insights help you understand how your campaigns are performing and where there is room for improvement.
Cons
Not being able to add high quality video
