Constant Contact

4.3
Overall rating
Reviews

4.3
Overall rating
Reviews

About Constant Contact

Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, Constant Contact aims to help users build strong connections and generate results. Constant Contact aims to help users: - Grow their audiences Build a list fast with landing pages, social media lead ads, and more. - Deepen customer relationships Create professional emails, segment the list and automate messages to drive more engagement and sales for a business. - Simplify social media Create and manage social posts and ads to generate awareness, drive leads and promote growth. - Sync with the apps already in use Connect with digital tools already in use to grow and sell more online.
Constant Contact Software - Use the power of the AI Content Generator to create content for emails, social posts, or SMS.
Constant Contact Software - Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.
Constant Contact Software - Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor.
Constant Contact Software - Plan and post your social media messaging across platforms with our Social Posting tool.
Constant Contact Software - Reach your customers wherever they are with SMS Marketing.
Constant Contact Software - Watch your sends, opens, clicks and more. In-depth reporting allows you to watch the performance of your campaigns over time and see who is engaging and who isn't.
Constant Contact video
Constant Contact Software - Use the power of the AI Content Generator to create content for emails, social posts, or SMS. - thumbnail
Constant Contact Software - Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not. - thumbnail
Constant Contact Software - Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor. - thumbnail
Constant Contact Software - Plan and post your social media messaging across platforms with our Social Posting tool. - thumbnail
Constant Contact Software - Reach your customers wherever they are with SMS Marketing. - thumbnail

Constant Contact pricing

Constant Contact does not have a free version but does offer a free trial. Constant Contact paid version starts at US$12.00/month.

Starting Price:
US$12.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Constant Contact

Constant Contact Reviews

Feature rating

Value for Money
4.1
Functionality
4.2
Ease of Use
4.3
Customer Support
4.2
5 reviews of 2,797 View all reviews
Rob
Rob
  • Industry: Market Research
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/08/2021

Constant Contact Review

Very Good! It was easy to switch over and get everything going from the beginning.

Pros

We use Constant Contact to create our Email Campaigns and also to schedule posts on our social media on a weekly basis.

Cons

We had no problems with Constant Contact at all.

Alternatives Considered

Brevo

Reasons for Choosing Constant Contact

Mailchimp has by far the worst customer service and has not been able to solve our problems - Constant Contact did their job in 5 minutes.

Switched From

Mailchimp

Reasons for Switching to Constant Contact

Customer Service
Roldan
Roldan
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
3

4
Reviewed on 30/09/2022

Constant improvements for Constant Contact!

Pricing might be competitive, but as a developer, it's not quite a nice experience integrating the email client. Specially when you are a developer trying to integrate it to your website. More in particular Elementor Pro integration. Hoping they already have reconciled this issue.

Pros

Just like any other email marketing tool, they can do the job. No complaints. Email creation for fast email campaign is a breeze. Templates are as well handfuls to choose from. Drag and drop features as well. And it seems that they have much more responsive email system compared to other clients.

Besides, you can use there service for user registration, A/B Testing and surveys.

Cons

First off, Constant Contact can do the job. No Problem. The problem comes when you deep dive into there system - technically taxing, not so user friendly interface, hard to implement branding etc...

Bugs, of course. When you drag a widget, it won't appear on the canvass. Exporting HTML version of the email is also a pain.

Alternatives Considered

Mailchimp

Reasons for Choosing Constant Contact

Well, to try the difference. Found out, they do have there own thurns and thissles with them. Pros and cons.

Switched From

Mailchimp

Reasons for Switching to Constant Contact

We are MailChimp user. We have been disgruntled with MailChimp for some reasons. Until, we try Constant Contact for a change. Only to know both of them has discripancies with them. Can't choose one from the other.
Maya
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/08/2024

Produces regular campaigns and provides accurate data

Constant Contact supported our marketing plans and organized campaigns at all stages, and the data maintained continuity in evaluating campaigns and taking lessons for future campaigns.

Pros

Constant Contact creates regularity for email campaigns, as the completed campaign becomes a reference for future campaigns, giving the workflow a unique smoothness. The templates are wonderful, and cooperation is guaranteed with Constant Contact. We jointly adopt a main campaign and divide it into sub-campaigns easily. I love how easy it is to break down the main menus and easily link them to their designated part of the campaign. The collected data is expressive and rich in detail, and we always benefit from it to find those who are most seriously interested in our products.

Cons

The negatives are not many, I just hope that Constant Contact lifts some restrictions to modify templates more freely, and I would like more wonderful templates.

Response from Constant Contact

Hi Maya! We're so glad to hear that Constant Contact is helping you with your marketing. Thank you for the review.

Replied 22/08/2024
Gregory
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
2
Features
2
Ease of Use
2
Customer Support
1

2
Reviewed on 17/08/2024

Not my first choice in email marketing.

It was not a good experience. Mailchimp is my go to now.

Pros

It actually delivered the emails to who I intended.

Cons

The price, the customer service, and the functionality are all sub par.

Alternatives Considered

Mailchimp

Reasons for Switching to Constant Contact

Initially it was recommended to me from a friend.

Response from Constant Contact

Hi Gregory! I am sorry to hear you did not have a great experience with Constant Contact. That's not what we like to hear, but please know we are always working to improve our product and user experience and we hope you consider us again in the future. If you ever want to share your concerns in more detail, please email social_support(at)constantcontact(dot)com and we would be happy to review and get in front of the right people. Otherwise, best of luck in your marketing endeavors!

Replied 22/08/2024
John Mark
  • Industry: Nonprofit Organization Management
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/06/2024

Easy to use

I love that in constant contact we can integrate with various third-party applications and platforms, such as e-commerce systems, CRM tools, and social media, which enhances its functionality and allows for a more unified marketing approach.

Pros

Constant Contact provides detailed analytics and reporting features, allowing you to track open rates, click-through rates, bounce rates, and other key metrics. These insights help you understand how your campaigns are performing and where there is room for improvement.

Cons

Not being able to add high quality video

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