Constant Contact

4.3
Overall rating
Reviews

4.3
Overall rating
Reviews

About Constant Contact

Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, Constant Contact aims to help users build strong connections and generate results. Constant Contact aims to help users: - Grow their audiences Build a list fast with landing pages, social media lead ads, and more. - Deepen customer relationships Create professional emails, segment the list and automate messages to drive more engagement and sales for a business. - Simplify social media Create and manage social posts and ads to generate awareness, drive leads and promote growth. - Sync with the apps already in use Connect with digital tools already in use to grow and sell more online.
Constant Contact Software - Use the power of the AI Content Generator to create content for emails, social posts, or SMS.
Constant Contact Software - Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.
Constant Contact Software - Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor.
Constant Contact Software - Reach your customers wherever they are with SMS Marketing.
Constant Contact Software - Plan and post your social media messaging across platforms with our Social Posting tool.
Constant Contact Software - Integrate with powerful e-commerce tools to sell more using Constant Contact.
Constant Contact video
Constant Contact Software - Use the power of the AI Content Generator to create content for emails, social posts, or SMS. - thumbnail
Constant Contact Software - Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not. - thumbnail
Constant Contact Software - Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor. - thumbnail
Constant Contact Software - Reach your customers wherever they are with SMS Marketing. - thumbnail
Constant Contact Software - Plan and post your social media messaging across platforms with our Social Posting tool. - thumbnail

Constant Contact pricing

Constant Contact does not have a free version but does offer a free trial. Constant Contact paid version starts at US$12.00/month.

Starting Price:
US$12.00/month
Free Version:
No
Free trial:
Yes

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Constant Contact Reviews

Feature rating

Value for Money
4.1
Functionality
4.2
Ease of Use
4.3
Customer Support
4.2
5 reviews of 2,697 View all reviews
Rahul
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 05/01/2024

Best in segment with rich stats and easy to use

I like Constant Contact for its simplicity and full of features.

Pros

The process of designing templates is very easy, contacts can be easily imported and can be managed using list and segments.

Cons

Small features like Mobile View Testing is a paid feature

Marie
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 02/02/2024

Tons of features and customizations for a super affordable price!

Pros

For less than your weekly Starbucks expenses, you can tap into powerful marketing and client engagement! Wondering how you're supposed to "follow up" or keep in touch with past clients? Simply create a weekly or bi weekly personalized email to your database to stay top of mind! Loving Constant Contact!

Cons

A few hick ups in the email creation process, and wish there was a few more automatic ways to keep contacts and database updated...

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
2

1
Reviewed on 22/01/2024

Excruciatingly Painful To Use This Tool

If the decision was up to me, I would move to a more intuitive platform with a better UX.

Pros

Not a thing. I have used many CRMs, lead gen and email at scale tools. I have never used a tool so clunky and complicated as this. I am opening support tickets on a daily basis, this tool seems outdated, too complex and more often than not leaves me frustrated and takes me away from my work.

Cons

There isn't even a title field available to fill out when adding new contacts to an account. Examples like this cause redundancy. I have noticed a lot of bugs, and struggle with the clunky interface. When you import contacts via CSV they then can't be added to your workflows easily and requires the process to be very manual, defeating the purpose. I have had to request support almost on a daily basis while I have appreciated the help of [sensitive content hidden], I can't help help but feel like things should not be this complex. I never had this much difficulty when using other platforms like salesforce, hubspot, salesloft and could easily use their platforms without in depth training, they were intuitive out of the box.

Jade
  • Industry: Printing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/11/2023

Full-functional Website Builder & Email Marketing Software

Pros

The best aspect about Constant Contact is how it offers not only e-mail marketing tools but also landing pages and website builder capabilities.

Cons

What I was missing on mobile application was updated during the last update on my Android system.

Cynthia
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 09/01/2024

Exploring the Versatility of Constant Contact's Campaigns

Customer engagement and conversions have increased as a result of the platform's significant improvement in email marketing efficiency.

Pros

The automation features of Constant Contact help us to better nurture leads and interact with our audience by allowing us to set up and automate email campaigns. Our subscriber lists are easier to organise and segment thanks to Constant Contact's contact management tools.

Cons

It could take more time and training materials to become proficient in more sophisticated features like personalised automation and detailed segmentation.

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