About Dynamics 365
Dynamics 365 pricing
Dynamics 365 does not have a free version but does offer a free trial. Dynamics 365 paid version starts at US$50.00/month.
Alternatives to Dynamics 365
Bizowie ERP
Dynamics 365 Reviews
Feature rating
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Dynamics is a full featured tool
We have enjoyed working on the Dynamics CRM and it has greatly assisted us in customer and lead management across departments and the companyu.
Pros
Dynamics has assisted us in establishing streamline sales process and opportunity tracking that is done consistently across all sales reps and the department. Dynamics also allows easy gathering of the touch points done with each client and how they were executed.
Cons
Setting up custom features, security , and limited access is all available but does require some in-depth knowledge and fine turning to get it just right.
- Industry: Internet
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Gets the job done but a little rigid CRM
We used Microsoft tools in our entire organization. The best part of getting Dynamics 365 was the easiness of integration. All softwares and online tools work very well altogether. We never had any compatibility issues or we never spent much time to integrate other systems to MS Dynamics 365. Moreover, majority of the other tools we used already had the integration option to it.
As a salesperson, I used CRM every single day. I like the contact management. Since I use Office, it was so easy to use email and Skype together on the CRM, and I was able to keep a track of every single action.
I was OK to use it but if they could improve the UI, it can be a great tool. They may offer some packages for smaller teams as well.
Pros
Easy integration with the other tools - even they are not from Microsoft
CRM gets the job done
Easy contract management with DocuSign and MS Drive
CRM structure for the leads and potentials
Customization options
Reports are enough for a regular sales team but it is possible to get custom and advanced reporting
Access management is better than many other CRMs
Cons
The user interface can be improved
The whole system for CRM is too rigid and not that user friendly like a few other competitors
It is a good solution for large companies but if you have a team less than 50 people, maybe there could be more budget options - of course with less features
- Industry: Consumer Goods
- Company size: 201–500 Employees
- Used Weekly for 2+ years
-
Review Source
Dynamics 365 CRM
Dynamics CRM has been a great investment bringing our sales reps into the digital age when creating sales reports. Management can easily review any sales leads or complications from the web or mobile app.
Pros
Easily can access details on the go for your daily runs. Can look into any prior history on a customer you're going to visit from the mobile app.
Cons
The connection seems to drop off from our main database causing some incorrect data that hasn't been updated.
Alternatives Considered
Salesforce Sales CloudReasons for Switching to Dynamics 365
The integration, ease of use, and price point- Industry: Accounting
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Thomas's Review
Pros
It does take some getting used to, but the product does have a lot of features
Cons
It's not a very user friendly product. There needs to be much more invested in making it more user friendly and well rounded as a finance product.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall very good product
Pros
Dynamics 365 offers integration and centralization, scalability and flexibility, a cloud-based solution, analytics and business intelligence, seamless integration with the Microsoft ecosystem, and strong customer relationship management capabilities
Cons
Dynamics 365 can be complex to navigate and configure, it may have high costs, and there are limitations to customization options
