Microsoft Bookings

4.3
Overall rating
Reviews

4.3
Overall rating
Reviews

About Microsoft Bookings

Microsoft Bookings is a reservations management software designed to help businesses manage appointments and booking schedules. The platform enables managers to update personalized appointment details and select dates and timings to check availability. Administrators can create online meeting links to virtually connect with staff members via Microsoft Teams. Microsoft Bookings allows teams to create custom calendars for different departments with personalized page structures, staff details, communication methods and other information. Additionally, supervisors can send calendar invitations and confirmation emails to customers and reschedule or cancel bookings on a centralized dashboard. It lets stakeholders integrate the system with several third-party applications including Google Calendar and Microsoft Outlook. Microsoft Bookings is available as part of Microsoft 365 Business Premium subscriptions and support is extended via phone, email, FAQs, knowledge base and other online measures.
Microsoft Bookings Software - Microsoft Bookings app
Microsoft Bookings Software - Microsoft Bookings appointment scheduling
Microsoft Bookings Software - Microsoft Bookings interface
Microsoft Bookings Software - Microsoft Bookings pet grooming
Microsoft Bookings Software - Microsoft Bookings calendar
Microsoft Bookings Software - Microsoft Bookings date and staff selection
Microsoft Bookings video
Microsoft Bookings Software - Microsoft Bookings app - thumbnail
Microsoft Bookings Software - Microsoft Bookings appointment scheduling - thumbnail
Microsoft Bookings Software - Microsoft Bookings interface - thumbnail
Microsoft Bookings Software - Microsoft Bookings pet grooming - thumbnail
Microsoft Bookings Software - Microsoft Bookings calendar - thumbnail

Microsoft Bookings pricing

Microsoft Bookings has a free version and offers a free trial. Microsoft Bookings paid version starts at US$6.00/month.

Starting Price:
US$6.00/month
Free Version:
Yes
Free trial:
Yes

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Microsoft Bookings Reviews

Feature rating

Value for Money
4.3
Functionality
4.2
Ease of Use
4.2
Customer Support
4
5 reviews of 114 View all reviews
Abid
Abid
  • Industry: Banking
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/07/2021

Smart & Easy Online Booking System

Microsoft Bookings is a very simple and flexible booking system and i am using this excellent service for last many years and my overall experience is very incredible with this service of Microsoft.

Pros

Microsoft Bookings is helping businesses to manage their appointments and online bookings in a very smart way. They are also offering free trial version which is very good for checking and testing of service and later you can purchase it for enjoying complete benefits of this amazing service. You can cancel and reschedule your bookings without any hasstle and this service keeps you up-to-date with upcoming events and developments.

Cons

I would like to see more features and simple integration with other microsoft products then this service will further enhance there capabilities.

mahfujur rahman
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 02/12/2023

Perfect appointment manager

Microsoft Bookings makes my daily life easier. It’s a useful feature made by Microsoft.

Pros

It’s ease of use and remainder makes me happy because it reduces my mork pressure.

Cons

This is very useful but more features should be added.

Brian
Brian
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
0

3
Reviewed on 09/07/2020

Not quite ready, but close

Pros

Very easy to implement. Easy to create appointment types and place on our main website. Great flexibility in customer email communications, with reminders of appointments and such.

Cons

While it's functional on a basic level, there are many many annoyances that just are unexplainable. First, you can access bookings via the web app, or you can access bookings via a Teams plugin, or use an iOS app The problem is, each method provides you a different set of options when creating the booking. Zero consistency.

In order to use bookings, you need to add everyone that uses it to the staff, AND, you have to give them full admin control. If someone gets to create bookings, they can also go in and muck with all of the settings. Horrible! The next access tier down is that they can view bookings, but not create or modify them. That's next to useless, if you ask me.

Also, every staff member's calendar now shows up in bookings. If you have a receptionist making bookings, there would be no need for their calendar to show up. In the Teams version of the app, you can remove the useless calendars. On the web version you cannot. But on the Teams version, you only have very rudimentary options for creating a booking, so you need to use the Web app to access it.

The home page in the web app is useless. It's got buttons for setting up the first time, but not what you need for day to day stuff isn't there, and there's no apparent way to change it.

In the calendar page, you can create bookings. There are boxes for customer notes and internal notes. However, once you put anything in there, the boxes are no longer labeled as to what they are. Horrible design.

Natalie
Natalie
  • Industry: Higher Education
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
2
Customer Support
0

5
Reviewed on 09/06/2020

As long as you have purchased the whole o365, totaly worth it

It was harder to set up than the competitor. But it has additional options so worth it if you could figure it out.

Pros

It has all of the same features of the previous system that we were using. It has some features that other systems dont. The clients have been able to use it with no challenges. The reminders are worth it that it sends to people.

Cons

We were required to change to Bookings and it doesn't allow us to use Zoom easily with our students. However being forced to change to Teams did not matter since we have the full o365. Wish you could remove the price from the service.

Ejaz
Ejaz
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 06/10/2022

Best software to schedule your working schedule

I recommend and rate 10/10

Pros

I can schedule whole year and can track my day to day tasks. I never miss any appointment or meetings because I can quickly check my daily work load.

Cons

The size of the work space is little bit short to show all details about title and times.

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