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Microsoft 365
4.6
Overall rating
Reviews
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About Microsoft 365
Microsoft 365, formerly Office 365, is a suite of office collaboration and productivity applications. The software encompasses modules that enables the use of Microsoft Office suite and cloud-based solutions such as Skype, Exchange and SharePoint. While Microsoft 365 can be deployed through single sign-on leveraging an Active Directory, the software’s functions can be configured on the online portal. It provides products such as OneDrive, Outlook, OneNote, PowerPoint, MicrosoftTeams and SharePoint.
Primary features of Microsoft 365 comprise hosted services, office applications, updates, collaboration tools and Microsoft 365 Education. Additionally, users can leverage the suite for cross-platform efficiency, updated workflow, on-air meetings, cloud collaboration and email hosting.
Catering to businesses and homes, Microsoft 365 can be accessed via web, iOS or Android operating system. It also provides on-premise solution for enterprises. Support is provided via email, phone and an online help desk. Pricing is per user per month.
Microsoft 365 pricing
Microsoft 365 does not have a free version but does offer a free trial. Microsoft 365 paid version starts at US$6.99/month.
Starting Price:
US$6.99/month
Free Version:
No
Free trial:
Yes
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Microsoft 365 Reviews
Feature rating
5 reviews of 13,647
View all reviews
Shawn
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4
5
Reviewed on 06/08/2024
Single stop for all your business needs
Very positive overall. Used O365 since it was in Beta. I love how licensing is easier and the various products merge together.
Pros
Simple solution for email and nearly every business application.
Cons
It's a Microsoft product, you have to play by their rules.
Nathan
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3
5
Reviewed on 16/08/2024
Everyday essential
I used it everyday, it's part of my core workload and it is vital to the way he business works.
Pros
The integration with the work force and ability to share productivity tools with the business
Cons
Licence costings for certain products are quite high
Jeanne
- Industry: Law Enforcement
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
3
3
Reviewed on 19/01/2019
50/50
I'm on the fence about Office 365. Some of the features work really well like the applications. Other features like OneDrive aren't as trustworthy as I had hoped. Our company has had issues with accessing files on OneDrive and SharePoint. Microsoft tech support usually has the problem resolved within 24 hours. But for a 24 hours facility, sometimes that's not fast enough. Ultimately the decision was not mine to move to Office 365. Had I known it wasn't very reliable, I would have waited to transition to it.
Pros
SharePoint is a good function for a medium to large sized business. We use it to post documents that our staff use consistently so they can find everything in one place. The documents can get kind of buried in the file structure but it's ideally the same as Windows Explorer once you get used to it. It's nice that you can personalize the sites with background photos and text. Another great feature is the downloadable apps that you get with an E3 account. You can download the apps on a number of computers so you can use it anywhere. Additionally you can download the apps on your phone or tablet.
Cons
OneDrive has given me some trouble when I've got the folder linked with my computer. If you upload things to the OneDrive via internet browser, it's great. Once I added it to my desktop and opened the file window to be used in addition to the web browser, it got questionable. I would open files from the file explorer window and edit them and they wouldn't upload to OneDrive when saved. It's something you really have to keep an eye on. Maybe it was my network card or internet connection. But when you have more than one person editing the same files at different times, you never know if you're getting the most up to date version of that file. I've lost a lot of data because of this. Also when you create Groups and try to use that group for an email, you have to be sure to expand the group or it won't be sent as an email. It will send as a group message and most of the people I work with don't know how to view that.
Daniel
- Industry: Utilities
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 28/05/2024
Microsoft 365 a good all rounder software
A great all rounder piece of software that is sophisticated enough for data analysis whilst being great for everyday documents. The various programmes available within the package and the templates available free to download are great
Pros
Compared to the like of rival companies like G-Suite Microsoft really delivers with their superior GUI and easy of use, the layout has been incredibly thought out and is well worth the license fee in my honest opinion
Cons
The cost is a little steep for each license and can deter companies from choosing this over rivals free options, in time if the price of the package was majorly reduced this may entice others to utilise this software more widely.
Kate
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5
5
Reviewed on 18/08/2024
A good all in one business product
Happy with subscription so far but haven't explored all the offerings so far.
Pros
Range of products available within the subscription including email, word processing, planning, note-taking etc plus online storage
Additional security features within business premium subscription
Good customer support available
Cons
Hard to work out which products will be most helpful to my needs
Setting up security features correctly is quite complex although their technical support have been helpful
