Dynamics 365 Business Central

4.0
Overall rating
Reviews

4.0
Overall rating
Reviews

About Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central is a cloud-based enterprise resource planning (ERP) software solution designed for midsize organizations to streamline business operations and accelerate cash flow. This SaaS solution offers specialized functionality for business processes relating to manufacturing, distribution, government, retail, and other industries. The system was originally developed by Denmark-based Navision A/S until it was acquired by Microsoft in 2002. Microsoft Dynamics 365 Business Central offers applications for financial management, inventory management, human resource, quality management, multiple and international sites, project management, sales and marketing, service management, supply chain management and business intelligence. This ERP solution provides full customization and allows users to effectively manage any sales order, implement automated workflows, keep track of all inventory, and view in-depth data analytics. Microsoft Dynamics 365 Business Central deploys on the WindowsOS and Microsoft SQL Server and is developed on the .NET framework, This offers customers a tightly integrated stack from infrastructure to application.
Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central
Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central Businesses Assistance
Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central Activities and Insights
Dynamics 365 Business Central video
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Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central Businesses Assistance - thumbnail
Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central Activities and Insights - thumbnail

Dynamics 365 Business Central pricing

Dynamics 365 Business Central does not have a free version. Dynamics 365 Business Central paid version starts at US$8.00/month.

Starting Price:
US$8.00/month
Free Version:
No
Free trial:
No

Alternatives to Dynamics 365 Business Central

Dynamics 365 Business Central Reviews

Feature rating

Value for Money
3.6
Functionality
3.9
Ease of Use
3.7
Customer Support
3.7
5 reviews of 173 View all reviews
Mark
Mark
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 25/09/2024

Good finance solution for non-profits

We are happy with our experience of using Business Central, budget holders have more information, and we have automated many parts of the process.

Pros

Business Central provides all our needs as a small / medium sized non-profit, managing complex approval processes for purchase orders and invoices, and giving budget holders access to real time information.

Cons

The setup of the approval processes can be complex (we worked with a partner to deliver the solution) and the licencing structure takes some work to ensure you're not overpaying - although the non-profit discounts are good.

Lora
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 19/09/2019

Pretty easy to navigate, but the screen formatting needs adjusted

We use the collections module, sales, purchasing, service cost, job cost, subcontractor module, and more. We use purchase orders and 3 way matching and use dynamics for a wide range of use.

Pros

You can easily adjust titles to be in red or have distinctive features to stand out, but it is not always easy to do on the financial module and you cannot do it when using features like smartlist.

Cons

The inability to generate certain reports (you have to set them up yourself) which can be VERY time consuming.

Alternatives Considered

QuickBooks Enterprise and QuickBooks Online

Reasons for Switching to Dynamics 365 Business Central

Cost, accessibility, allowed amount of users, and the ease of PO's and invoice creation.
Scott
  • Review Source
Value for Money
0
Features
2
Ease of Use
1
Customer Support
1

1.5
Reviewed on 30/07/2013

I have worked in the supply chain for 5 years now and have experience with 3 different ERP's. Our old ERP was limiting, though it was also fairly straight forward. The biggest issue seemed to be how incredibly date sensitive how ever without requiring dates at the same time. This pushed the change to a new ERP and Microsoft NAV was chosen through their partner company Just Foods.

A truly bizarre system, the flow of documentation through the program makes little sense and over complicates what would normally be easy transactions. For instance Purchase Orders follow this document flow - First the purchase order is created once you receive your order, a warehouse receipt document is created and received in. However, once it is received in the warehouse, the receipt document disappears and becomes a posted receipt document (both have completely different document numbers that don't connect to each other). At this point your original Purchase order has been changed to reflect what ever was received in, and you have to have a second column to view what you originally ordered. Otherwise, figuring out if you over or under received is difficult at best. Now once the invoice comes in and is posted against the posted warehouse document, your purchase order disappears. The only place your purchase order exists in its original form is the in Purchase order Archive, which was never mentioned to us during implementation, forcing us to call Just Foods later on and pay for their customer service.

This same, strange flow of documents, that are essentially intermediary documents only existing to complete a transaction, over complicate what should be a straight forward shipping and receiving process. There are some other basic functionality issues, like figuring out what day you actually shipped or received an item. The easiest way to figure that out seems to require access to the warehouse functionality, which you may or may not want people to have. We get a lot of errors where the tables are locked with other users, and you are just stuck until the report or other person finishes up. The Dimensions on lines can mysteriously disappear, even though the G/L Code and Department code show as filled out in the order. Our MRP has never worked correctly, so in general, we are forced to use Excel to put together our production schedule. All in all, its a sub-par program that you can tell is 5 or 6 different original programs that have been slapped together to try an resemble an ERP system.

Now having said all that, obviously I am looking at this from a supply chain perspective as it is what I do. Perhaps on the accounting end it has some ease of use, but due to how difficult it is to understand on the operations end, the accounting rarely comes out correct due to faulty information in the system. On the positive side there do seem to be a million different ways to do the same thing in NAV, and many of the built in reports are extremely useful assuming that the information in the system is correct.

Ely
  • Industry: Accounting
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/06/2024

Dynamics 365 is Great

Easy, simple to use fits the business needs.

Pros

I am fairly new at using the program, but it seems to fit my companies needs.

Cons

I am still learning about it but so far no cons.

Erin
  • Industry: Medical Devices
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/09/2024

Great cloud-based alternative to Oracle and SAP for SMB

It's been easy to implement and setup D365 Business Central. It doesn't feel like we're missing any functionality compared to Oracle, SAP, or NetSuite.

Pros

D365 Business Central is intuitive to use and administer.

Cons

It would be preferable to purchase our own licenses, as needed. We'd rather not work with a reseller.

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