4.2
Overall rating
Reviews

4.2
Overall rating
Reviews

About Skype

Skype is a VoIP solution by Microsoft that allows users to make phone calls, host or join video conferences, and send and receive instant messages in one-on-one or group chats. The software is preinstalled on many Windows systems, and is free for basic use, with additional charges for calling local or national phone numbers. Skype is aimed at individuals and only offers basic functions for business users. Skype offers a range of functionality in addition to VoIP telephony to Skype users, cellphones, and landlines. Users can exchange messages and send files to their contacts, and host conferences with or without video streams, with up to 50 participants. Skype also provides screen sharing capabilities, a customizable interface, and the ability to import contacts into an address book. An appointment scheduler allows meetings to be time-limited and participants can be invited to meetings via phone, email, or link sharing. Additionally, Skype's integrated translation software can broadcast live conversations in other languages, translating full sentences and presenting these as subtitles.
Skype Software - Skype video calls
Skype Software - Skype instant messaging
Skype Software - Skype meeting setup
Skype Software - Skype video conference
Skype Software - Skype video calls - thumbnail
Skype Software - Skype instant messaging - thumbnail
Skype Software - Skype meeting setup - thumbnail
Skype Software - Skype video conference - thumbnail

Skype pricing

Skype has a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
No

Alternatives to Skype

Skype Reviews

Feature rating

Value for Money
4.3
Functionality
4.1
Ease of Use
4.4
Customer Support
4.1
5 reviews of 443 View all reviews
el mahdi
el mahdi
  • Industry: Information Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 17/08/2022

Fast and Practical Communication

Skype is an excellent and easy-to-use chat program that I recommend to anyone looking for a remote meeting coordinator, supports a wide range of operating systems

Pros

Skype is a special program with a lot of features such as:
- All versions are free
- Easy to download and use
- Good quality of chatting and messaging, easy and practical
- The program has a high level of security
- Old messages can be accessed even after 3 years

Cons

In order to excel, it would be good to pay attention to some details, for example:
- A clear change in the quality of services after Microsoft included Skype
- Video conferencing can include 100 people, but when it exceeds 20, the quality of sound and image decreases and the program malfunctions a little

Alternatives Considered

WhatsApp and Microsoft Teams

Reasons for Switching to Skype

Good quality of chatting and messaging, easy and practical
Paul
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0

4
Reviewed on 10/08/2022

Great for IMs but not for heavy conferencing

Out of all the alternatives we tested, Skype offers the best balance of usability and features. Other apps are simply heavy and overkill for what we need. It's light, fast, and easy to use. Skype has become our top choice for IMs & quick video calls!

Pros

1) "Join via link" feature for hosting calls works effortlessly and excellently.
2) Love the simple & clean interface, and its consistency across different devices.
3) Uncluttered dialer with ultra-fast contact recognition.
4) The "Moderated Group Chats" feature are superbly helpful for big organizations.
5) Their custom emojis are just iconic, distinctive, and has more personality!

Cons

1) Screensharing is hit-and-miss. Oftentimes the shared screen is grainy and severely lagging despite the stable gigabit connection.
2) Calls get canceled out when dual-dialed (both parties try to call each other at the same time).
3) Can't get it to integrate well with most calendar apps.
4) Skype-to-Phone feature doesn't work with most local numbers despite having them under the same region of our subscription.
5) Text search feature is cripplingly weak and slow to match results.
6) Media manager needs fixing - previously shared files end up corrupted and unretrievable at times.

Alternatives Considered

Viber, Zoom and Google Meet

Reasons for Choosing Skype

1) Skype is easier to roll out overall. 2) Skype is lighter on system resources. 3) We found the least software friction and learning curve from our end users with Skype. It's so easy to use that everyone instinctively "gets it" at a glance! 4) Bonus: Our Microsoft Office 365 subscription comes with Skype call credits.

Switched From

Viber and Google Meet

Reasons for Switching to Skype

Skype generally offers a more consistent cross-platform experience across different devices.
Roberto
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

3
Reviewed on 02/08/2022

We are migrating to Slack

Great but some features could be improved

Pros

We have been using Skype since before COVID, one thing I really like is the confirmation messages, showing that the other party already reviewed your message.
Overall, it was a great asset during our work from home phase, but since then our company introduced us to Slack. Nevertheless, Skype is still in use by some teams inside our company for internal communication platform.
We use the most of embedded options, like short text message, direct conversations, conferences and video chats.

Cons

But the main issue is that regardless how great your bandwidth is (you could have up to 1GBPS) and you'll still have connexion issues, making the reliability of the app quite low compared to others like Slack.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/07/2022

Best Group Calling - Recording - Chatting Apps

With the help of skype, I solved many issues in the company.
1. Communication tools
2. Video calling, voice calling, video recording.
3. Between meetings can join people.
4. sharing the resources like files, pdf, images and many more things.

Pros

there is a list of features I like about skype.
1. Global customer, company widly use of skype.
2. Provide features like Calling, Video Calling Recording.
3. Chatting Searching old history possible.
4. Support in Web also. one can use as well in browsers.

Cons

need to improve this thing.
1. lack of voice in video calling, voice calling.
2. lack of screen sharing with voice.
3. software takes too load sometimes to get old chats.

Kinna Darlene
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
2

4
Reviewed on 05/07/2022

Great for most applications!

Skype was easy to use and is not expensive. We really saw benefits from the video conferencing and screen sharing features.
We even used Skype to train new employees.
For most applications this is a great program and I would recommend it to anyone as long as they don't need more than 50-100 participants while conferencing.

Pros

Skype is low cost, easy to use no matter what type of device you're on, several helpful features for presentations or conferencing, and you can easily use it with other software.
I do enjoy using Skype and it is easy to navigate.

Cons

The main con is that while the audio is usually clear, white noise or background noise often causes problems. Its not clear what the solution is and it's hard to contact customer support.
Another con is that if you're a large group or company and need to include more than 50 or so participants it can be difficult and I believe it only allows 100 participants total.

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