About SAP Concur

Concur is a cloud-based expense and travel management software solution that enables executives to manage travel expenses. It allows finance executives to monitor expenses and cash flows related to travel expenditures. Concur’s travel and expenses feature assists with travel processes, from booking to approval to payment. In addition, the software automates data capture from receipt images and submits expense reports for approvals. Concur’s invoice automates accounts payable processes by utilizing templates and predefined reports. The system can also customize workflows and automate vendor payments. Concur’s intelligence feature enables employees to create customized dashboards, providing a summary of multiple reports that enable finance managers to track travel expenses. Concur also shares automated alerts with the finance team and provides reports and dashboards. Support is offered via phone. Users can even refer to online FAQs for basic inquiries.
What is SAP Concur?

SAP Concur is a cloud-based travel and expense management solution that automates invoicing and expense reports and manages travel programs in one platform.


How do I use SAP Concur?

For expense management, employees can log in to the SAP Concur mobile app or website to upload receipts and add work-related expenses. Expense reports are generated automatically and sent to their manager's account for approval. For AP management, vendor invoices can be tracked, reviewed, and approved across departments in real-time.


Who uses SAP Concur?

SAP Concur is used by small businesses to large enterprises to manage travel programs, expenses, and invoices in one platform.


How much does SAP Concur cost?

SAP Concur does not share pricing details publicly. Please contact SAP Concur to get more information and request a quote.


Does SAP Concur have an app?

Yes, SAP Concur does have a mobile app, which allows users to submit expense reports, manage travel, and approve invoices.


SAP Concur Software - Concur trip search
SAP Concur Software - Concur travel details
SAP Concur Software - Concur active reports
SAP Concur Software - Concur mobile app
SAP Concur Software - Concur generate reports
SAP Concur Software - Concur submit claims through mobile
SAP Concur Software - Concur trip search - thumbnail
SAP Concur Software - Concur travel details - thumbnail
SAP Concur Software - Concur active reports - thumbnail
SAP Concur Software - Concur mobile app - thumbnail
SAP Concur Software - Concur generate reports - thumbnail
SAP Concur Software - Concur submit claims through mobile - thumbnail

SAP Concur pricing

SAP Concur does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

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SAP Concur Reviews

Feature rating

Value for Money
4.0
Functionality
4.2
Ease of Use
4.0
Customer Support
4.0
5 reviews of 1,852 View all reviews
Federico
  • Industry: Banking
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 19/01/2023

Great solution to Manage your Expenses

Our experience with SAP Concur was excellent, we are really looking forward to keep using it for future projects

Pros

We needed an app to approve hundreds of consultant's expenses and match our accounting. SAP Concur solved this for us. We loved the remotely review and approve, solved 90% of our previous issues. One of the best user friendly UX we ever tried. The import into our accounting ERP was flawless.

Cons

The only issue we have with this app is the price, if they would offer an affordable plan for small businesses, that would be great.

Alternatives Considered

webexpenses, Zoho Expense and ExpensePoint

Reasons for Choosing SAP Concur

We made the switch because we needed an specific add to become more efficient.

Switched From

Microsoft Excel

Reasons for Switching to SAP Concur

Because the great interface of SAP Concur. In addition they rated highest in our cost/benefit analysis.
Maddie
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 16/05/2022

It's been fantastic to use, with monthly reports to measure progress

The company's customer service and accounting staff were always willing to help. For a simple operation, I didn't have to fill in a lot of data in the expense reporting UI, which I appreciated. It seemed that the processes for obtaining the permit were also working well.

Pros

Since then, we've moved away from Concur's Expense and Travel modules. Whereas we won't go into specifics, our current Travel app appears to be a lateral shift, with some upgrades and some downgrades, while our current Expense app is an entirely new experience and I wouldn't consider going back.

Cons

Many times, even the real people behind the scenes couldn't get the system to do what they wanted, so I had to work with the travel provider to connect things like my frequent flyer number so I could access my status-related benefits.

Alber
  • Industry: Food & Beverages
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/05/2023

Amazing SAP TECHNOLOGY

Amazing

Pros

Easy to useMobile access Control for expenses and hotel reservations

Cons

Nothing is wrong in this application during the 2 years of use that

Alternatives Considered

SAP Customer Experience

Reasons for Choosing SAP Concur

Company ruled

Switched From

Salesforce Sales Cloud
Raymond
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 28/04/2023

An application that loves waste your time - only the customer service is worse than the app.

Pros

There is really nothing that I like about this application.

Cons

Impossible to upload and manage receipts. There is not customer service or technical support.

Daryl Edwine
  • Industry: Oil & Energy
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 26/03/2023

Manage business expenses with SAP Concur

Pros

Mobility: SAP Concur offers robust mobile applications that allow users to manage expenses from anywhere, making it easier to manage expenses on the go.Integration: SAP Concur can be integrated with other enterprise systems, allowing organisations to use Concur with other applications they already use.Visibility - SAP Concur provides real-time visibility into spend, enabling organisations to better understand their spend and make informed decisions.Spend policy management - SAP Concur enables organisations to create and manage spend policies to ensure compliance and risk management.Customer support - SAP Concur offers outstanding customer support and an active user community that can provide guidance and help resolve issues.

Cons

Cost: SAP Concur can be expensive, especially for small businesses, as it requires an annual subscription and may involve additional costs for training and configuration.Complexity: SAP Concur is a complex system that can take time to master and configure, which may require additional training and support.Customisation limitations: Although SAP Concur offers customisation options, it may be limited in certain situations where organisations require further customisation.Limited integration: Although SAP Concur offers integration options, there may be limitations in integrating with some enterprise systems.Customer support: Although SAP Concur offers customer support, it can sometimes be difficult to get a quick response to a technical issue or question.

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