About SAP Concur

Concur is a cloud-based expense and travel management software solution that enables executives to manage travel expenses. It allows finance executives to monitor expenses and cash flows related to travel expenditures. Concur’s travel and expenses feature assists with travel processes, from booking to approval to payment. In addition, the software automates data capture from receipt images and submits expense reports for approvals. Concur’s invoice automates accounts payable processes by utilizing templates and predefined reports. The system can also customize workflows and automate vendor payments. Concur’s intelligence feature enables employees to create customized dashboards, providing a summary of multiple reports that enable finance managers to track travel expenses. Concur also shares automated alerts with the finance team and provides reports and dashboards. Support is offered via phone. Users can even refer to online FAQs for basic inquiries.
What is SAP Concur?

SAP Concur is a cloud-based travel and expense management solution that automates invoicing and expense reports and manages travel programs in one platform.


How do I use SAP Concur?

For expense management, employees can log in to the SAP Concur mobile app or website to upload receipts and add work-related expenses. Expense reports are generated automatically and sent to their manager's account for approval. For AP management, vendor invoices can be tracked, reviewed, and approved across departments in real-time.


Who uses SAP Concur?

SAP Concur is used by small businesses to large enterprises to manage travel programs, expenses, and invoices in one platform.


How much does SAP Concur cost?

SAP Concur does not share pricing details publicly. Please contact SAP Concur to get more information and request a quote.


Does SAP Concur have an app?

Yes, SAP Concur does have a mobile app, which allows users to submit expense reports, manage travel, and approve invoices.


SAP Concur Software - Concur trip search
SAP Concur Software - Concur travel details
SAP Concur Software - Concur active reports
SAP Concur Software - Concur mobile app
SAP Concur Software - Concur generate reports
SAP Concur Software - Concur submit claims through mobile
SAP Concur Software - Concur trip search - thumbnail
SAP Concur Software - Concur travel details - thumbnail
SAP Concur Software - Concur active reports - thumbnail
SAP Concur Software - Concur mobile app - thumbnail
SAP Concur Software - Concur generate reports - thumbnail
SAP Concur Software - Concur submit claims through mobile - thumbnail

SAP Concur pricing

SAP Concur does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

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SAP Concur Reviews

Feature rating

Value for Money
4.0
Functionality
4.2
Ease of Use
4.0
Customer Support
4.0
5 reviews of 1,811 View all reviews
Federico
  • Industry: Banking
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 19/01/2023

Great solution to Manage your Expenses

Our experience with SAP Concur was excellent, we are really looking forward to keep using it for future projects

Pros

We needed an app to approve hundreds of consultant's expenses and match our accounting. SAP Concur solved this for us. We loved the remotely review and approve, solved 90% of our previous issues. One of the best user friendly UX we ever tried. The import into our accounting ERP was flawless.

Cons

The only issue we have with this app is the price, if they would offer an affordable plan for small businesses, that would be great.

Alternatives Considered

webexpenses, Zoho Expense and ExpensePoint

Reasons for Choosing SAP Concur

We made the switch because we needed an specific add to become more efficient.

Switched From

Microsoft Excel

Reasons for Switching to SAP Concur

Because the great interface of SAP Concur. In addition they rated highest in our cost/benefit analysis.
Maddie
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 16/05/2022

It's been fantastic to use, with monthly reports to measure progress

The company's customer service and accounting staff were always willing to help. For a simple operation, I didn't have to fill in a lot of data in the expense reporting UI, which I appreciated. It seemed that the processes for obtaining the permit were also working well.

Pros

Since then, we've moved away from Concur's Expense and Travel modules. Whereas we won't go into specifics, our current Travel app appears to be a lateral shift, with some upgrades and some downgrades, while our current Expense app is an entirely new experience and I wouldn't consider going back.

Cons

Many times, even the real people behind the scenes couldn't get the system to do what they wanted, so I had to work with the travel provider to connect things like my frequent flyer number so I could access my status-related benefits.

Craige
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 06/02/2023

SAP Concur user - Field Use

Excellent. Concur software and Mobile App has made expense reporting easy. Using the Mobil App to do most of my reporting has alleviated time spent in the office and more time in the field selling.

Pros

User friendly. As a sales Rep in the field, Concur allows me to easily log, identify, report and submit my expenses. Dashboards and reminders allow me to easily view what is open, submitted and or approved. Mobile app is well developed and allows me to do 99% of my expense reporting via my phone. The only issue i have had in the past was a receipt not attaching to an individual expense. Concur makes expenses an easy task.

Cons

Create a file for receipt pictures. Instead of saving to my phone photo storage - or having to look for a receipt picture in my photo file, Concur should create a photo file exclusively for expense reporting via Concur. I believe Concur makes different capabilities harder to use than they have to. Most users (in my capacity) are using the same features every time so i should be able to customize my dashboard(s) with those features i use.Lastly, i have had issues in the past with a picture of my receipt not saving with an expense. Not sure if this happens alot, but it is troublesome if i delete the picture and or throw away receipt.

Anjelica
  • Industry: Apparel & Fashion
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

3
Reviewed on 06/02/2023

Used for 2 years

Pros

When I used to used this software it did it job.

Cons

What I hated the most is the software used to shut down or crash one a day.

Angelo
  • Industry: Internet
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 15/01/2023

A Comprehensive Review of SAP Concur

SAP Concur is a great tool for managing expenses, as it has a lot of features and is highly customizable. The platform can be complex to learn, however, and customer support can be slow to respond. However, once you get the hang of the platform, it is an effective tool for managing expenses.

Pros

SAP Concur simplifies the expense management process, making it quick and easy to track, approve, and book expenses. It also offers a great deal of customization options, allowing users to tailor their experience to their particular needs. The user-friendly platform also has a wide range of integrations with other software and services, making it easy to sync up with the solutions you already use.

Cons

The learning curve of SAP Concur can be steep for some users, as the platform is quite complex and has a lot of features. Additionally, the customer support team can be slow to respond, and there can be a lack of transparency when it comes to certain processes.

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