About Zoho Inventory

Zoho Inventory is a cloud-based inventory management solution designed for small to midsize businesses. It features inventory management modules including reporting and analysis, vendor managed inventory and lot traceability. It features mobile compatible apps for Android and iOS devices. Zoho features built-in shipment estimating, tracking and delivery confirmation features that allow users to invoice, ship and track products. The solution allows users to create purchase orders, backorders and drop shipments. Users can track every item in the inventory with serial number and batch tracking feature. Zoho Inventory integrates with multiple e­-commerce sites such as eBay, Etsy and Amazon. It is priced at a monthly subscription based on the numbers of orders processed per month. As a Zoho product, the solution is integrated within the Zoho Finance Suite. As such, it features integration with books, Zoho’s accounting and bookkeeping solution. Pricing is based on a monthly subscription basis.
Zoho Inventory Software - Dashboard
Zoho Inventory Software - Invoices
Zoho Inventory Software - New item group
Zoho Inventory Software - Sales order
Zoho Inventory Software - Books integration
Zoho Inventory Software - Shipping integrations
Zoho Inventory video
Zoho Inventory Software - Dashboard - thumbnail
Zoho Inventory Software - Invoices - thumbnail
Zoho Inventory Software - New item group - thumbnail
Zoho Inventory Software - Sales order - thumbnail
Zoho Inventory Software - Books integration - thumbnail

Zoho Inventory pricing

Zoho Inventory has a free version and offers a free trial. Zoho Inventory paid version starts at US$39.00/month.

Starting Price:
US$39.00/month See pricing details
Free Version:
Yes
Free trial:
Yes

Alternatives to Zoho Inventory

Zoho Inventory Reviews

Feature rating

Value for Money
4.3
Functionality
4.3
Ease of Use
4.4
Customer Support
4.3
5 reviews of 393 View all reviews
David
David
  • Industry: Semiconductors
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 02/08/2022

Robust inventory management tool

Provides a wide variety of functions to optimally manage inventory tracking.

Pros

Facilitates tracking of products at all stages through a verification and logging mechanism for employees. Allows you to generate reports for real-time analysis, enabling you to review, track and manage supplies efficiently. The suite of integrations it offers is simple to perform and very productive. With bar code scanners you can be very accurate in collecting data on products in stock.

Cons

It was a bit complicated to finalize the integration with some third party platforms.

Estefania
Estefania
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 23/04/2023

To succeed in today's competitive marketplace, maintaining accurate customer data is essential.

I can say that Zoho Inventory has helped reduce inventory management errors and have a clearer view of how sales are performing. As for recommendations, I recommend Zoho Inventory to anyone who needs to manage their inventory efficiently and quickly. It is a useful and easy-to-use tool that saves time and increases productivity. In summary, I am delighted with my experience using Zoho Inventory. It is a valuable tool that has helped me manage my inventory quickly and efficiently.

Pros

I can highlight that Zoho Inventory allows me to manage inventory efficiently and quickly, saving time and increasing my productivity. I also like that Zoho Inventory offers various reports and statistics that help me make better decisions and better understand how my business is performing. Zoho Inventory can help you achieve this goal by streamlining your sales and inventory management processes and ensuring that your customer data is always up-to-date and accurate.

Cons

I believe integration with other company programs could be improved, although this has not been a big issue for me so far. Also, although it doesn't affect performance too much, I would like to see more customization of some platform aspects.

Connie
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
4

4
Reviewed on 03/10/2024

Not for me

Not for me. There are other products that suit me better

Pros

I’m not really liking this product. Not enough tools for me

Cons

Not easy to navigate for me. Had a hard time getting where I wanted to go

Gregory
  • Industry: Furniture
  • Company size: 2–10 Employees
  • Used for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
0

1
Reviewed on 23/01/2021

Shopify users, beware of Zoho!

Impossible to contact the dev team, even by email, which would have saved me two years of lost development time on my end. There is not even an effective communication channel between Customer Support and their own development team. It's one of those "I.T. doesn't talk to inferior beings" outfits. You know the type.
Low integrity: If you make a mistake and misguide a paying customer, accept responsibility and issue a refund. It's the very least they could have done.

Pros

On paper, Zoho had all the flexibility and scalability we were looking for, but it turns out that it is incompatible with a Shopify store that has more than a few months of data. It won't import the data. This is not a misunderstanding and there is no workaround. Details below.

Cons

We bought it to be our CRM and Inventory Management System for our Shopify office furniture store. On installation, it would only import the last two months of transactions from Shopify. That's a disaster. For all of our regular customers, they'd have two accounts and we'd have to look in both places to find a past order, not to mention re-creating all of their account data by hand in the new system if they hadn't purchased in the last two months, and we'd have no idea what their lifetime value was.
Zoho support was sure I had done something wrong. It took weeks for them to decide that Shopify was the problem. They told me Shopify was blocking the export of the data. So I called Shopify. They told me (in an hour) that they have an automatic block to prevent hacking but all Zoho had to do was to call them and they'd unblock them!
Over a period of weeks, I tried to get to the right department to tell the install team or dev team about this, and no one seemed to know what I was talking about. They kept insisting it was a Shopify problem. A support rep got back to me a few months later and said the limitation had actually been built into Zoho and it would be fixed in the next version update. So, foolishly, I kept paying. I kept checking in and finally, two years later, they told they have no plans to fix this problem, and no, I couldn't have a refund even though I was waiting for them to fix what they told me they would fix, and had never used the product.

Verified Reviewer
  • Industry: Building Materials
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 22/07/2024

A web version of MASS 500, with tons of features.

Has been exceptional. Customer service is great, and helpful.

Pros

If you have ever used Mass 500 or similar systems, this will be a breeze to use. I do find that for my use the customization is a bit difficult, but for the most part, its able to do everything I need to run business day to day. Has multi user control, has new history tracking, last purchase price, inventory inquiry, and even has support for business in SQFT, LFT. I am happy that i got to find this before i went other routes. The cost was also much lower than any other system I had tested.

Cons

Being a web based CRM, the customization is a bit less than I would have liked. Especially how the documents look, or ease of finding profit margin by the invoice, or item level, but i hope someone at ZOHO is looking into this.

Alternatives Considered

Sage CRM, NetSuite, QuickBooks Enterprise and Pipeliner CRM

Reasons for Switching to Zoho Inventory

Price, and customer service.

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