About Zoho CRM
Zoho CRM pricing
Zoho CRM has a free version and offers a free trial. Zoho CRM paid version starts at US$20.00/month.
Alternatives to Zoho CRM
Zoho CRM Reviews
Feature rating
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Keep your customers engaged with your business
With Zoho CRM it is much faster to manage your customers, projects, and communications all in one reliable platform. Its implementation in our organization has increased our revenue geometrically.
Pros
Zoho CRM offers a feature-rich platform to engage with your customers. You can manage contacts, send mass emails, notifications, manage inventory, implement an AI assistant, and even give your customers a mobile app to stay synced.
Cons
The software can not be self-hosted on your private server.
Reasons for Choosing Zoho CRM
Zoho CRM provided smooth data migration and a rich set of features.Switched From
OdooReasons for Switching to Zoho CRM
Zoho CRM is easy to get started and integrate with existing business processes. Also, they offer a free plan and paid plans starting from just $14 per month.
- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
It is an excellent software and an all-in-one solution.
Complaint management software lets you receive, respond, and address customer complaints, this process demands a simplified strategy and continual monitoring to ensure faster resolution. Our sales executives appreciate the platforms because they make their jobs easier. Unlike other platforms that need you to use separate platforms to conduct different duties, Zoho CRM offers everything you need. We use the CRM to hold sales meetings, handle and segment prospects, and manage the sales funnel. Selling becomes more enjoyable when you have a terrific product like Zoho that allows you to do all you need to sell.
Pros
We wanted a CRM that we could quickly start and deploy; this software met all of our requirements; and this CRM is more efficient for me because it does not require any coding skills or any developer to make small platform adjustments. Its interface is simple to use, and it is quite effective in handling as many accounts as needed, as well as in reporting facts.
Cons
There's a part of work to be done for the stage to convey its guarantees, and the return on venture time and money is time devouring, and their customer benefit isn't up to standard, they have a terrible account administration gather to start with qualified that can never be managed with due to responsiveness.
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Monthly for Free Trial
-
Review Source
Great Software
Pros
The CRM automation to automatically send emails to clients
Cons
Nothing, great products..
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
One of the best CRM tool for startups.
Overall experience good and welcoming apart from slight hiccups in automation & reporting. The user friendly UI and customer support made this tool worth it.
Pros
Easy to use interface and the ability to integrate it with various tools played a major part at my end. Having access to the APIs is also a note worthy feature
Cons
While Zoho CRM offers a wide range of advanced features, some users have found certain functionalities, such as advanced reporting or automation capabilities, to be complex or lacking in ease of use.
- Industry: Automotive
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Great service
My overall experience with Zoho CRM has been very positive. Although it required an initial learning curve to master all its features, once properly configured it has become an essential tool for managing our customer relationships. Its implementation was simple and the support provided was always very complete. In general, you consider that it is a very complete solution due to its quality-price ratio and that it has significantly improved the productivity of our commercial teams
Pros
What I liked most about Zoho CRM was its intuitive and easy-to-use interface. It allows you to manage contacts, accounts and opportunities in a very simple way. Its clean and minimalist design makes it very efficient to navigate between the different functionalities. In addition, I found its complete range of customizable modules that adapt perfectly to the specific requirements of our business very useful
Cons
What I liked least was that being a platform with so many functions and tools, it can be somewhat overwhelming at first until you have mastered its configuration and parameterization. I also missed deeper integrations with our ERP for more complete traceability between orders and customers
