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About Bigin by Zoho CRM
Bigin by Zoho CRM is a pipeline-centric CRM that is built and priced for small businesses. Minimal by design and focused on greater ease-of-use, Bigin brings spreadsheets-like simplicity to CRM and allows anyone to get started in under 30 minutes without any prior training.
With options to create multiple pipelines to manage different business processes, Bigin allows small businesses to streamline customer-centric operations more easily and manage their day-to-day activities better. Bigin also comes with built-in telephony and email, workflow automation, no-code forms, product tracker, customizable dashboards, and real-time notifications.
Bigin integrates with popular third-party tools such as G Suite, Microsoft 365 (Formerly Office 365), Zapier, Zoho Desk, Zoho Campaigns, Zoho Meeting, Zoho Flow and Zoho CardScanner. Bigin's mobile apps for iOS & android offer seamless access to customer information anytime, anywhere so that businesses can close deals even on the go.
Bigin by Zoho CRM pricing
Bigin by Zoho CRM has a free version and offers a free trial. Bigin by Zoho CRM paid version starts at US$1.00/year.
Starting Price:
US$1.00/year
See pricing details
Free Version:
Yes
Free trial:
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Bigin by Zoho CRM Reviews
Feature rating
5 reviews of 527
View all reviews
Wendell
- Industry: Maritime
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4
5
Reviewed on 23/08/2024
Dellnurse's Review of Bigin by Zoho
At Dellnurse, we are working on some operational upgrades that we are very excited about! We are especially proud of team dedication and commitment in getting this new phase off the ground in time and on budget. Just as our clients projects are our passion, so too are our own company's internal projects.
We are especially excited working with Futureline Global as our preferred managed services provider. From innovative business strategy, technology integration and admin support services, they have been consistently providing value beyond expected. We are definitely enjoying their implementation of simple but effective business tools such as Bigin by Zoho CRM, which we now use for our customer relationship management. Bigin is a simple but very effective solution for managing customer data. It is user-friendly and has seamless functionality. Managing our sales pipeline is a breeze and the app allows us to stay on top of leads, update information and track interactions on the fly, ensuring no opportunity is missed.
With the moves being made, the excitement is buzzing. We are even more excited in serving you because at Dellnurse Services Limited, your projects are our passion!
Pros
Bigin by Zoho CRM has been a game-changer for our organization, helping us manage customer relationships, track sales pipelines, and automate follow-ups seamlessly. The platform addresses the challenge of organizing our sales activities, ensuring no lead is overlooked, and allowing us to customize features to fit our specific needs.
Cons
We are aware of Bigin's role in the market and its not the full fledged CRM solution but we wished the email function was part of the Free version, at least the basic function of sending mails.
Obed
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 13/09/2024
Operations Manager
We use Bigin by Zoho CRM to manage our entire sales pipeline. Before Bigin, we struggled to keep track of leads, follow-ups, and deal stages across various spreadsheets, which often led to missed opportunities and delayed responses. With Bigin, we’ve been able to consolidate all our sales data into one place. Overall its very friendly and easy to use
Pros
Simplicity and Visual Management
Bigin excels at providing a visual, drag-and-drop pipeline that allows users to easily manage deals from start to finish with an interface that is intuitive and very easy
Cons
Forms do not allow editing/updating records
Alternatives Considered
HubSpot CRMReasons for Choosing Bigin by Zoho CRM
Cost Bigin’s pricing is another area where it shines, particularly for small businesses. It offers a robust set of features at a much lower price point than most CRMs on the market, making it an attractive option for startups. The pricing structure is straightforward with no hidden fees.Switched From
PipedriveReasons for Switching to Bigin by Zoho CRM
User friendliness and the ease of use, as well as the cost
Kathy
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
3
3
Reviewed on 06/06/2024
I really want to love it.
Overall, in spite of the problems, I really like Bigin and am very happy I found it. I'd recommend it for sure. But I'm looking forward to the bugs getting fixed so I can like it more.
Pros
There is so much I love about this app. It's pretty simple to use, has a lot of great features, probably everything I need, to be honest. After they work out the bugs, I think it will be pretty great.
Cons
There are bugs, as in some things don't even work, important things. I've reported enough to make me feel like we're beta testers. But though it reveals something about their dev team, I'm still hopeful they'll eventually get it right because they do try hard.
It's obvious they put a lot of time and money into their support team, but as hard as they try to get this right, they really need to train them better. Sometimes I end up having to find answers myself and then train them. They also need to have a team in the U.S. as they are very difficult to understand through the thick Indian accent on the phone.
Mansi
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4
5
Reviewed on 19/06/2024
Enhancing Business Efficiency with Bigin by Zoho CRM and Wix Integration
Firstly, the user interface is incredibly intuitive. I was able to get started with minimal setup time and training. The pipeline management features are fantastic, allowing me to easily track the progress of my deals and stay organized. The customization options are also impressive, enabling me to tailor the CRM to fit my specific business needs perfectly.
Pros
I recently started using Bigin CRM, and I have to say, it has completely transformed the way I manage my customer relationships and sales processes. As a small business owner, finding a CRM that is both powerful and easy to use has been a challenge, but Bigin CRM has exceeded all my expectations.
Cons
integrations with other tools are generally seamless, there are a few third-party applications that I wish Bigin supported.
Alternatives Considered
LeadSquaredReasons for Choosing Bigin by Zoho CRM
HUBSPOT was costly and less efficient. Had less features.Switched From
HubSpot CRMReasons for Switching to Bigin by Zoho CRM
One of the standout features for me is the seamless integration with other tools I use daily. Whether it’s syncing with my email, calendar, or other business applications, Bigin CRM ensures that all my data is in one place, making my workflow much more efficient. Customer support has been top-notch as well. Whenever I had questions or needed assistance, the Bigin team was quick to respond and provided thorough, helpful solutions. Overall, Bigin CRM offers exceptional value for its price. It’s a robust, user-friendly solution that has significantly improved my ability to manage customer relationships and drive sales. I highly recommend it to any small business looking for an effective CRM system.
Morgan
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4
5
Reviewed on 21/08/2024
Great for small businesses
Pros
Bigin is easy to use and pretty user-friendly while still providing a lot of the needs that most companies will be looking for in a CRM. It gives you the ability to set up multiple funnels so your team can handle the job no matter what department they're in or what product/service you sell.
Cons
Setting up the automations and workflow can be a little confusing at first when you're looking to create something a little different than their templates.
