Extensiv Order Manager

Pros

Skubana has people you can actually talk to, they know their business and understand yours. If you're looking for a selling platform then look no further. I've been in contact and used many. Channel Advisor: I never signed up with CA since tier pricing is a joke which is always to their advantage and you still need to hire many additional companies to actually make all the gears turn. Sku Vault: I was with this company for 4-6 months and by far the absolute WORST out of all of them, 3k+ start up fees to launch on a platform that never worked. Overselling often and only way to contact them to resolve was to "submit a ticket" to an email system that had "bugs"(I have e-mails to prove this) I was forced to leave Sku Vault and go back to Stitch labs. And of course, you can't get the start up fees back. Stitch labs: My second favorite (behind Skubana) and actually a good company. I was with for a few years and they were good but still they're missing tools I needed which skubana has. Seller Cloud: paid the fees+ start up and never went live so it was a loss. I was sold on many tools they said they had and the further I dug (after start up fees paid) I realized they were not a fit.

Pros

Ease of use
Automation
Amazing customer service
Automatic PO
Audit Controls
All shipping carriers
Connects seamlessly to WMS software + every other program you need
Unlimited listing SKUS per marketplace
Easy to migrate and get started
FTP to connect directly to your supplier
Complete dropship automation

Cons

It is all in USD, it can do conversions perfectly but because we are in Canada it required some quick conversions at times.

Pros

Web-Based

Rep. was an amazing individual. If you are so lucky to work with him he will do everything in his power to help you. I cannot say enough positive things about my interactions with this gentleman.

Cons

Too many required "integration partners" and "connectors" in order to use the software.

Cost for value. Each "integration partner" and "connector" has additional integration and monthly fees. Some are very expensive on their own and some are minimal but once you add up all the "integration partners" and "connectors" required to make Skubana function you'll have a hard time justifying the costs.

Inventory accuracy.

Pros

#1 we make more money. The integration accross all channels yet we still control all pricing , inventory from the single cloud system flat out genius. Unlimited users, everyone on my team has access to everything at anytime. Not just one or two but everyone. The ability to use 3PL's that integrate directly into Skubana is allowing us to lower our costs and reach more customers faster. The customer support with the dedicated support specialist is the best we have ever seen. Anytime ANY of my staff have had an issue the support from Skubana has been second to none. Fast, accurate and exactly what is needed in real time. All inclusive. Over all Skubana is all inclusive, support, users, native features etc. all part of what you get. Love it.

Cons

Would like to see native two way communication with Quickbooks. Skubana has a 3rd party app at an added cost that will allow down loading into QB but not two way.

Pros

See above, incredibly well architected, flexible and holistically integrated warehouse, inventory and order fulfillment system.

Cons

The product is early stage, so every once in a while we run into small bugs or missing features. That said, I have never seen a product team respond and act upon customer feedback as quickly as the Skubana team. Bugs are fixed within hours, new features rolled out within days.