Volusion is a cloud-based e-commerce solution designed to help businesses design, launch and manage personalized...
Software Advice offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
About Shopify
Shopify is a web-based e-commerce platform that offers a mobile POS (mPOS) system. The mPOS enables users to manage their business and complete transactions in-store as well as at markets, pop-ups, and trade shows. The e-commerce platform enables retailers to sell online and reach their customers through mobile and social media channels.
Shopify’s mPOS features inventory management capabilities that can sync with e-commerce store so users can see their actual inventory for both assets. It also features store management capabilities, such as reporting and analytics, staff management, order histories, and customer management.
The e-commerce software facilitates setting up an online shop through Shopify’s website builder and blogging platform. Payment is managed through its shopping cart feature, which is backed by 70 payment gateways.
Shopify provides search engine optimization (SEO), email marketing, social media integration and a discount code as a part of its marketing module. The stock count can be tracked in real-time and products can be de-listed when inventory runs out.
Shopify's analytics module can be integrated with Google Analytics to track sales, visits, and referrals.
Shopify pricing
Shopify does not have a free version but does offer a free trial. Shopify paid version starts at US$29.00/month.
Starting Price:
US$29.00/month
Free Version:
No
Free trial:
Yes
Alternatives to Shopify
WordPress & WooCommerce Affiliate Program is an affiliate marketing plugin that helps market products through the...
Shift4Shop, formerly 3dcart, is a comprehensive cloud-based eCommerce solution that helps businesses create online...
OpenCart is an open-source eCommerce solution designed to help businesses streamline processes related to store...
Lightspeed Retail is a cloud-based POS solution that is suitable for retailers in industries such as apparel, footwear,...
Facebook for Business is a social media marketing solution that helps businesses promote products/services and connect...
Shopify Reviews
Feature rating
5 reviews of 6,408
View all reviews
Elvin
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4
5
Reviewed on 04/09/2024
Still the 1st recommendation for e-commerce starter
I have used it since 2021. As a well-known e-commerce platform, its features are good enough. I can easily build a site without programming. The cost is okay for itself, though if you have enough features, you need to pay for third-party apps.
Pros
The comprehensive app store, you can get almost all the features in it.
Cons
The customer service, it is mostly via email communication and not that time effective.
Cynthia
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 06/08/2024
Don't think, just DO. Be on Shopify.
I have implemented several sites onto Shopify with no issues. It's the best platform for businesses large and small.
Pros
General userability is fantastic. ANYONE can be taught how to run a Shopify store! Drag and drop features are wonderful for homepage updates. Creating and editing products is wonderful.
Cons
Out of the box subscription platform needs a lot of work.
Alternatives Considered
SquarespaceReasons for Choosing Shopify
Better reporting was important to us and more user functionality.Switched From
Square Point of SaleReasons for Switching to Shopify
Pricing and general user functionality.
Raith
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1
1
Reviewed on 20/08/2024
DO NOT trust this evil company
After spending 8 months building and refining my store on Shopify, with absolutely no warning and no consultation with myself they took down my store and locked me out of my account permanently. They stated that my store was too 'high risk' for Shopify to support. We are a fully incorporated and licensed online retailer for garage equipment... would hardly say that is high risk.
Over the 8 months we were building the store my experience with Shopify's systems and their customer service was absolutely horrible. I have never encountered a business with so little care for their customers. AVOID SHOPIFY AT ALL COSTS. would give 0 stars if I could.
Pros
Absolutely nothing good to say about this company. Their user experience is terrible and their customer service is absolutely atrocious
Cons
Shopify has no interest in supporting small business. All they want to do is take your money and they do not care at all what happens to your business. I have never encountered another business with so little care for there clients. They are crooks and bullies. their user experience is FULL of bugs, you will constantly be reaching out to customer service. Their customer service is AWFUL its only an online chat (there's no way to talk to them on the phone) with a bunch of agents who have no idea what they are talking about, I was constantly receiving contradictory answers from different agents. The only reason they have customers is because of their massive marketing budget pushing lies onto the public. If people knew how this business operated no one would be using it. I can honestly say I have never had a worse experience with any business in any sector than I have had with Shopify. 8 months of hard work and money down the drain after they deleted my store and locked me out with no warning, no explanation and no consultation. To quote part of their brief and rude email; "for security and privacy reasons we are unable to divulge the results of our reviews and investigations" which makes no sense considering everything in the investigation would just be my details and info.
Reasons for Switching to Shopify
Because of their ecommerce focused website builder.
Rob
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
4
5
Reviewed on 27/08/2024
Best e-commerce platform
Excellent software for e-commerce and is my go to choice.
Pros
Ease of set up, and the speed at which you can launch your store.
Cons
The additional costs to get a great theme rather than have to create one yourself. Saves time but is a hidden cost.
Alternatives Considered
WooCommerceReasons for Choosing Shopify
Usability, ease of set up and integrations with other software systemsSwitched From
WixReasons for Switching to Shopify
Easier to set up than woo as I’m not a coder.
Valerie
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4
5
Reviewed on 15/08/2024
Perfect for my Small Business
I’ve been using Shopify for several years and I have found it to be a very reliable easy to navigate system. It is perfect for my small business
Pros
The ease of use and the customer service
Cons
Keeping up with the constant updates.. They’re always great, but it takes a few minutes for me to navigate it again!
