About Cisco Jabber
Cisco Jabber pricing
Cisco Jabber does not have a free version.
Alternatives to Cisco Jabber
Cisco Jabber Reviews
Feature rating
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Excellent business-level communications
As far as chat/messaging utilities goes, you really can't beat this one since it easily integrates with many other cisco software products making for a seamless experience when working with others and communicating with clients.
Pros
It has most of the basic functions to allow easy communication and sharing of documents in an office environment. It also organizes any files making them easy to locate later when needed.
Cons
The history it stores for communications is a bit limited at times especially when you realize you need to go back to review a conversation only to find it was just outside the time limit it saves.
- Industry: Government Administration
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Incredibly useful for companies that use phones
I use Cisco Jabber daily to communicate and it is smooth and efficient. If your company uses phones (I know there are a growing number of businesses that do not offer phone support at all), I highly recommend Cisco Jabber for clear communication. I have never had an issue with the voice/instant message services in over 2 years of using them.
Pros
I love that when someone leaves a voicemail, it sends a transcript directly to my email. As someone who prefer to read over listen (I know this is an odd trait for a millennial), this greatly improves my work day and allows me to keep working without having to listen to voicemails.
Cons
I find the instant messenger clunky and old fashioned. Let's make the interface modern, Cisco!
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
The Impact of Cisco Jabber on Productivity, Customer Service, and Compliance
Pros
Cisco Jabber is a versatile and powerful communication and collaboration tool that offers a range of features and functionalities to support remote work, team collaboration, and customer service. Its support for various communication channels, such as voice and video calls, instant messaging, and screen sharing, as well as its seamless integration with other Cisco products, make it a popular choice for businesses and organizations. While some users may require training or support to fully utilize all the features, Cisco Jabber's user-friendly interface and mobile accessibility make it a convenient and effective solution for staying connected and productive.
Cons
Some users have reported challenges with the installation and configuration process of Cisco Jabber, particularly in larger organizations with complex IT environments. Additionally, the software may not be as customizable as some users would prefer, and some features may not be available in all versions or require additional licenses. Finally, while Cisco Jabber offers a range of communication channels, some users have noted that the messaging interface can be cluttered and difficult to navigate, particularly when multiple conversations are taking place simultaneously.
- Industry: Wholesale
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Not a fan- but got the job done
Pros
Basic software to make calls through internet.
Cons
Often lost connection or unable to hear people
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Cisco Jabber is effective on every call you make
With Cisco Jabber, we conduct various activities, from external communication with our customers and suppliers to highly organized webinars. Since this program works well daily, I never have problems connecting with my customers. It can be integrated with a variety of software programs. It has a chat function and text messaging, allowing users to communicate in various ways. We are aware of all the reach achieved from executing an interaction strategy.
Pros
I like it because I can establish robust criteria on every video chat; it is straightforward to use and incorporates a great list of tools to make a selective video call. It has been convenient as I can schedule meetings for any time of the day, and we have established various communication channels with any user. The organization of the tools and the application's main features are attractive. We are using it to share collaboration with other members of the organization and consumers and potential customers through video calls.
Cons
The fact that using Cisco Jabber depends on an active Internet connection makes it difficult to use when I am in mountainous regions. Therefore, the video call quality is often relatively low due to the location.
