About ConnectWise Control
ConnectWise Control pricing
ConnectWise Control has a free version and offers a free trial. ConnectWise Control paid version starts at US$29.00/month.
Alternatives to ConnectWise Control
ConnectWise Control Reviews
Feature rating
- Industry: Pharmaceuticals
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
If you value your time and energy, use this software
I use this software on a daily basis to keep IT operations within my organization running like a well-oiled machine. Our pharmacies are very remote and the ease of deployment makes it a breeze to troubleshoot any machine located anywhere from anywhere.
Pros
ConnectWise Control was incredibly easy to implement, and is very powerful. It comes with so many tools and features that are invaluable and solve complex problems very simply.
Cons
No cons really. Any features and updates or nice-to-have's are added by their development team in subsequent updates, and they really do listen to their user base.
Alternatives Considered
RescueReasons for Choosing ConnectWise Control
More features, less expensive, easier to deploy, saves me time, better support, and I've said it before, but the features. They are powerful and make my job so much easier.Switched From
TeamViewerReasons for Switching to ConnectWise Control
For the same reasons as I mentioned above, ConnecWise has more features, is less expensive, is easier to deploy, saves me time, and has a better support and development team.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
A lot of value for dollar with ConnectWise Control
Overall ConnectWise Control has been easy to deploy and use. Initially we were hesitant to add our servers to a remote support tool like ConnectWise Control or TeamViewer, but this tool has made remote server administration much simpler.
Pros
ConnectWise Control has a great web view that allows us to quickly find the computer/server we're looking for. We can run standard command line and PowerShell commands through the web interface to quickly gather information or troubleshoot a user's computer without impacting the user experience. The screen share is very fast and reliable and often preferred over Remote Desktop sessions. It's also very nice to be able to switch between user sessions on the computer, like when interacting with a Remote Desktop server and needing to assist a specific user on the Remote Desktop server.
Cons
The software doesn't fully integrate with Microsoft Endpoint Manager, the only software that does is TeamViewer.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Multitasking tool
Pros
I have used the product for multiple purposes like ticketing, remote service and patching. we good product.
Cons
Nothing much to specify in particular. It works fine.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Decent product, but there are better out there
Pros
Connectwise control is a good product, but there are better out there for the cost with more features.
Cons
Clunky, often disconnects and reconnects
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Personal Experience with ConnectWise Control
It saves me travelling costs as I don't have to be on site to repair or provide support to my clients, thus saving me money and time.
Pros
Controller meetings start rapidly.Specialist establishments rush to finish.On premise server refreshes rush to finish, commonly in under 10 minutes.Impromptu help meetings are natural and simple to begin
Cons
the controller task bar bugs out more than it ought towhile doing a far off meeting from the help tab, possibly a few times it prompts for adminstrator access when this entrance is required. more often than not it simply dark screen when UAC input is required.it doesn't scale well when multiple screens are engaged with a far off meeting
