About Procore
Procore pricing
Procore does not have a free version and does not offer a free trial.
Alternatives to Procore
Procore Reviews
Feature rating
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Fantastic Hub for All Project Information
My overall experience with Procore has been great. I have used it as a subcontractor needing to bill on AIA documentation to a GC, but I have mostly used it from the general contractor's perspective. The depth of information and customization is great.
Pros
Procore is a fantastic ERP system that can connect project management and accounting, as well, as external subcontractors, vendors, and owners. All information regarding a project can be found in one place, with permission setting available to prevent users from accessing things they should not.
Cons
You are not able to drill down into budget line items to see what the breakdown of cost is. This may just be how our system is configured though since we do not enter expenses directly into Procore, but rather sync them from Sage Intacct.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Procore Value Correlates to Use
So far, my overall experience with Procore has been positive. I am the main Procore Company Administrator here, and I've been learning the program mostly on a live project, so that part has been stressful, but that is the nature of the beast at times. I have been learning and using Procore at a crazy speed now for approximately 6 months, and I can see that the software will have a positive impact and greatly increase not only efficiency but communications across all projects with correct and proper implementation. This implementation includes integration with other programs to complete the "tech stack" as well, such as ERP Integration (Sage/Foundation/Other Construction Accounting Software), DocuSign, etc.
Pros
Procore will allow all of the projects managed within our company to be managed in a single, universal format which will significantly increase efficiency. Procore also directly connects our office and field teams, including our subcontractors and vendors. Procore offers a lot of training to help get started, and the 24/7 chat support is helpful.
Cons
The cost is a big concern, but you don't buy a backhoe to let it sit and not dig holes. Don't spend the money on something like Procore and make its use "voluntary" within your company. Make its implementation throughout your company a critical item. Select your Company Administrators wisely and give them time to learn and properly set up the software to meet your company's needs. Develop standard operating procedures to help your team members understand how to use the software in line with your company's requirements. Procore isn't one of those things where you can just swipe the card and tell everyone to use it.
Reasons for Switching to Procore
All the other projects seemed to be missing a major component at some point, whereas Procore covered all the bases. Also, Procore offers unlimited licensing, so we can invite the entire project team to include architects, engineers, subcontractors, and vendors in a single project. After approximately 6 months of using Procore, we have invited 150+ users to different projects. Most of the other platforms came with +/-10 licenses, which barely would have covered our inner office users.- Industry: Architecture & Planning
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Good product for project management - easy to use for all
Pros
User friendly and easy to navigate with little to no training.
Cons
The markup function for PDF review isn't the most streamlined.
- Industry: Construction
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Terrible experience with the entire PROCORE system
Our experience with PROCORE started out great! They promised the world . My office staff spent dozens of hours training and working through how we planned to use the format. We were told the that PROCORE integrated seamlessly with XERO accounting and that they had already designed an integration program to facilitate the accounting piece of the platform. Well $15,000 later in PROCORE fees, my team through trial and error determined that the integration they had designed didn't actually work. They insisted it did but soon realized our team was correct. They promised they would have a fix within 2 weeks. It took over 6 weeks for them to "FIX" the integration issue. Not sure if they did because the only communication they maintained with us was invoicing us for a service that didn't work as promised. After dozens of emails to all contacts we had at PROCORE we received not ONE response except for invoices not being paid. So we walked- $15, 000 out of pocket and what I would estimate at least that in wages paid to employees for training on the PROCORE platform , Identifying a flaw in there system and receiving no support from PROCORE after they said the XERO integration was fixed. PROCORE failed with my company. They have very little direct support available. NO accountability and no contact person assigned to our account. Maybe it works well for some but if we ran our construction company like PROCORE runs their business we would be out of business faster then you can shake a stick. I HAVE NOTHING POSITIVE TO SAY ABOUT PROCORE-their employees or customer support.
Pros
The idea of PROCORE looked like a great fit for our company
Cons
Customer service was terrible. They have no dedicated pint person for account holders
Integrations did not work as promised
Response from Procore Technologies
Hi there,
Thank you for sharing your experience with us. We sincerely apologize for the challenges you faced with our services and appreciate you taking the time to address your concerns.
We understand how critical the XERO integration and effective customer support was for your business, and we regret that we fell short in these areas. We strive to provide our customers with dedicated personalized support, and we regret that this was not your experience. Your feedback highlights several key issues that we take seriously, and we’re committed to addressing them.
Thank you again for your feedback.
Best regards,
J.S
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Reliable project management solution
Pros
Management of project with procore is smooth and straightforward. You are able to share large volume data and documents. It's a tool that enhance team collaboration.
Cons
Other than the cost of acquiring the license, everything works fine.