Restaurant365

Pros

Once set up for your location is complete it makes managing inventory and ordering from vendors incredibly simple. You will be able to locate problem areas quickly.

Cons

Set up is extremely time consuming and you will definitely pay for the benefits it provides.

Alternatives Considered

Pros

Ease of use, in depth customization and all of the information that you can need for restaurant management

Cons

Bugs, crashes, faulty features, but that's about it

Pros

Integration of all companies on one platform and ease of financial transaction interaction between them AND fairly seem less integration with POS /Toast data

Cons

I don’t like the submit requests for improvements. This is burdensome and seems to go into a black hole or you have to become a promoter of your idea

Pros

I like the features in this program. However, the learning curve is too high. I like that is on the cloud and the customer service ticket items are quick to respond. The potential is there.

Cons

The basic accounting functions should be set up easier and more standard. (P&L, Balance sheets, customer statements, chart of accounts). There should be a standard template that then can be tweaked for the business. We have never been able to use other features as they are difficult to figure out and we are still having problems with clearing bank items. Everything costs money to fix. The onboarding was overdone. Way too much info and is cluttered.

Alternatives Considered

Reasons for Choosing Restaurant365

Switched From

Reasons for Switching to Restaurant365

Pros

Pros include - cloud based system, unlimited amount of users, ability to have invoice images attached to invoice entry, bank reconciliations are quick & efficient and rock our socks off, there are multiple reports available that are pre-built and can be customizable, the ability to drill down into P&L's and balance sheets has taken our team to the next level with auditing financial statements.

Cons

Some of the cons we have experienced is that the dev team can't fix issues in a timely manner. We'd like issues resolved quicker but it may take more time than we hope. We wish the search function was a little better. You can search anything but in order to get results you have to know how it was entered into the system.