4.4
Overall rating
Reviews

4.4
Overall rating
Reviews

About Infoplus

Infoplus WMS is a web-based warehouse management software solution for small to midsize 3PLs, eCommerce Retailers, and Wholesalers focused on taking control of overall inventory, warehouse operations and shipping. Key features include the ability to manage unique workflows for different lines of business under a single software platform. Define distinct production line processes compatible with any iOS or Android base devices. Light Manufacturing with 'print on demand' capabilities as well as Kit On Demand functionality to handle eCommerce bundles and flash sales. Give your business the ability to scale based to overcome the next need, challenge or business change with clicks of a mouse. Implementation consultants help each warehouse establish the a custom workflow with industry knowledge to ensure a WMS drives the warehouse operation suited to you and your customers.
Infoplus Software - View of a user's dashboard. These are customizable per user based on the data they need to see at a glance throughout their day/week.
Infoplus Software - View of one of the data tables, the order table for outbound orders.
Infoplus Software - View of the mobile application that is free for android or apple devices. This is where the operational workflows will be completed.
Infoplus Software - View of a wallboard that can be displayed on TVs out in your facility. Think of this as a scoreboard that give real-time updates for any data you want to see at a glance.
Infoplus Software - View of an outbound order.
Infoplus Software - View of creating a single item. This can also be completed via a bulk load with a .csv or excel file.
Infoplus video
Infoplus Software - View of a user's dashboard. These are customizable per user based on the data they need to see at a glance throughout their day/week. - thumbnail
Infoplus Software - View of one of the data tables, the order table for outbound orders. - thumbnail
Infoplus Software - View of the mobile application that is free for android or apple devices. This is where the operational workflows will be completed. - thumbnail
Infoplus Software - View of a wallboard that can be displayed on TVs out in your facility. Think of this as a scoreboard that give real-time updates for any data you want to see at a glance. - thumbnail
Infoplus Software - View of an outbound order. - thumbnail

Infoplus pricing

Infoplus does not have a free version. Infoplus paid version starts at US$795.00/month.

Starting Price:
US$795.00/month
Free Version:
No
Free trial:
No

Alternatives to Infoplus

Da Vinci Supply Chain Business Suite

Da Vinci is a cloud-based supply chain management (SCM) solution designed specifically for 3PLs, internet retailers and...

Infoplus Reviews

Feature rating

Value for Money
4.4
Functionality
4.3
Ease of Use
4.1
Customer Support
4.2
5 reviews of 114 View all reviews
Zac
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 19/11/2022

Great software for 3PLs

One of the best 3PL softwares!

Pros

Everything seemed to update instantly. It was also very easy to go in and update anything that we might have needed a change on.

Cons

Sometimes it was difficult to find what you needed in Infoplus, but in general it's easy to find most things.

Response from Infoplus

Thank you for your review, Zac! We appreciate you calling out the cons and have shared that feedback with our product team. It's because of customers like you that help continue to improve our products and services!

Replied 10/02/2023
Tim
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
3
Customer Support
2

4
Reviewed on 06/04/2023

review

Use what they have, if you can teach your self the products they are great, getting more from them can be an issue.

Pros

The switch was easy, the team was helpful, training was good.

Cons

The integration we use requires updating at Infoplus, we have to push them to complete the projects. The general communications for us, without paying for the extra chat services, has been poor. If we want something special the script process is cumbersome. Missing some reporting abilities, they are not an ERP system.

Ryan
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
4

3
Reviewed on 24/07/2020

eCommerce and Retail Operations

Pros

InfoPlus is open source which gives us lots of flexibility. It a "Plug n Play" type of system. This allows us to customize it to our needs to get what we want.

Cons

This software can be difficult to take full advantage of if you do not have a developer on staff. The company does not provide the option to pay for a developer from their team to customize the product for you. They will answer questions and get your developer going, but you must bring your own developer to the table.

Response from Infoplus

Hi Ryan,

Thank you for the candid feedback! You'll be happy to know that we recently launched a "professional services" department to engage with our customers on a deeper level and offer that hands-on solution you speak of in your review. Scripting, smart documents, optimization etc.. I've provided the link to the pro services ticket submission if you ever want to take advantage of it!

https://www.infopluscommerce.com/submit-pro-service-request

Replied 27/03/2023
Molly
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 23/03/2023

Thankful for Infoplus

Pros

Easy to customize if you understand computer coding. Once you learn it, you can do almost anything!

Cons

I have a few problems that they haven’t been able to solve for me.

Response from Infoplus

Hi Molly,

Thank you for the positive review! We're extremely interested in hearing more about the few problems we have not yet been able to resolve for you. We now have a professional services department that will engage in more hands-on approach with our customers to find solutions that lead you to success. Our support team can field your issues and push them to pro services as needed. Thank you!

Replied 24/03/2023
Kyle
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 28/03/2023

Unbeatable level of customization and features for the price.

All in all I have nothing but great things to say about infoplus; we've evaluated alternatives as time has gone on- but still find ourselves in a spot where there's nothing else out there /for the price/ that can do what we want or currently have. We've built our own middle-ware to cover any gaps that infoplus had, and their amazing API allowed us to do that. They are constantly adding new things for us to fiddle with in the API and it's like christmas each time the release an update to it. If you spend the time configuring everything thoroughly, you'll end up with an automated omnichannel fulfillment system that does the work for you. You can sit back and watch your scripts and triggers take over your order processing and fulfillment. If you are looking for something that is a bit more structured and turn-key, then this system might not be fore you- but we love that about it. It's built to how we, and our clients want business operations to run.The current developers and support team are amazing, it is rare to find a company these days that actually listens to the users and these folks actually care. They've implemented tons of features that we and other users have asked for- and they're constantly improving and adding functionality.

Pros

As of the time of this review, I have not seen another offering out there that allows for the amount of customization that Infoplus does. It allows us to tailor our technology package to fit not only our needs but our client’s needs. We're rarely in a situation where we have to say 'no, system can't do that' which really help set ourselves apart. The 'building blocks' it offers will let you build whatever kind of business logic you want; we've been able to automate an insane number of tasks which allow us to operate with less overhead and have our folks focus on what they do best instead of wasting time doing data entry. Want to parse an incoming transaction (inbound PO, outbound order) and make changes to it on the fly? Simply write the logic and set it to run on a trigger. Need to add a field to an item/order/asn/**? Simply add it yourself if it doesn't already exist. API is AMAZING.The ability to create and use Smart Documents make it so that we don't need to keep a library of mail-merge word docs, or use external label making software- infoplus allows you to use HTML and javascript to create any kind of auto-generated document (BOL, packlist, invoice, whatever) or label that you can think of. In addition, it has a slick package for creating retail compliant GS1 labels which means we don't have to rely on someone going into SPS or some other EDI system to retrieve labels. It's all available at our fingertips. The realtime dashboard great, easily customized!

Cons

You _will_ need a developer on staff who is familiar with REST API and Javascript to take full advantage of what it has to offer. If you do not have someone who is either willing to learn, or experienced with Js- you will struggle with implementing this software. If you don't have someone on staff who can do the above- luckily Infoplus does have a team available who can assist and get you setup.If I had to pin point the weakest part of the software, it would be the billing module. It took a significant amount of time and caffeine to get it set up and working the way we wanted it to. We are a 3PL and our billing logic changes from customer to customer, and so we ended up having to write extremely customized logic to do what we needed to do. It is a bit clunky and not really intuitive, generating meaningful backup documentation is a bit of a pain at first. All in all, it's not terrible- but you will need to get creative.There are a few minor gaps in their labor management (productivity reports), but nothing we were not able to overcome by making some adjustments to reports or using in-house webapps.

Switched From

QuickBooks Enterprise

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