About Total Party Planner

The most popular web-based catering software for business owners to automate. Designed to help easily transition from manual Word documents and spreadsheets into one single organized system. Save time, quote faster, organize all operations, and quickly understand event financials so that you can grow your business! TPP is easy to use and loved by thousands of owners around the world.
Total Party Planner Software - Sample menu
Total Party Planner Software - Total Party Planner runs on iPad-iPhone-Laptop
Total Party Planner Software - Total Party Planner offers third party integrations
Total Party Planner Software - Total Party Planner Sales CRM
Total Party Planner Software - Total Party Planner Calendar
Total Party Planner Software - Sample menu - thumbnail
Total Party Planner Software - Total Party Planner runs on iPad-iPhone-Laptop - thumbnail
Total Party Planner Software - Total Party Planner offers third party integrations - thumbnail
Total Party Planner Software - Total Party Planner Sales CRM - thumbnail
Total Party Planner Software - Total Party Planner Calendar - thumbnail

Total Party Planner pricing

Total Party Planner does not have a free version and does not offer a free trial. Total Party Planner paid version starts at US$65.00/month.

Starting Price:
US$65.00/month
Free Version:
No
Free trial:
No

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Planning Pod

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Flex Catering

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Event Temple

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Total Party Planner Reviews

Feature rating

Value for Money
4.7
Functionality
4.7
Ease of Use
4.7
Customer Support
4.9
5 reviews of 147 View all reviews
Alex
  • Industry: Events Services
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/12/2018

One of the few things that actually gets you more time to run your business!

It has allowed us to move into the cloud and keep all of our information in a reliable and easily interfaced system.

Pros

This allows any hospitality professional or small business to present itself professionally and efficiently! It brings together all the different parts of our business under one software platform so we can easily communicate and excel. It is a lifesaver for our hectic industry and we cannot recommend it enough! On top of everything else, the customer service from TPP is rapid and helpful.

Cons

The UI and UX could be a little bit improved. We are used to seeing all the web software interfaces being very streamlined and modern nowadays. As amazing as TPP is, the interface feels a bit clunky and outdated.

Sarah
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/08/2021

Best Software for Catering & Event Planning around

Phenomenal. It completely changed and streamlined our process.

Pros

I love how completely customizable the software is, that it’s internet based and it’s just very easy and intuitive to use. We do typically just over a million in sales each year and I have no idea how my small company functioned so well prior to running TPP! Our proposals, invoices and reports look so professional and of all my vendors- both business and personal, their customer service is the best customer service I’ve ever come across. In over 5 years of using the software, I’ve never had an issue that was not resolved within an hour. Most have been solved in less than 15 mins

Cons

I honestly cannot think of any. The TPP team is constantly updating and optimizing the software. I’ve never once wished I would have used another software company.

Alternatives Considered

Caterease

Reasons for Switching to Total Party Planner

I chose TPP because it was created by someone who grew up in the business. He created it to fit the needs of his family’s business at the time and it served them so well he decided to optimize it to help more small businesses
Karen
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
1
Ease of Use
1
Customer Support
2

3
Reviewed on 29/01/2018

Used for three years and it was great but the new view they have rolled out is full of...

It was a great product that served our company for several years. It allowed our business to grow and service a retail store front, a catering and bakery business in a new expanded facility. Currently we are spending more time trying to fix problems with the software than we are spending with clients. It is costing us money in labor, time off task, plus the added expense of redoing the event over and over to get it correct.

Pros

It was easy to use, make changes on and produce a quality product. We were not having any issues so why they made big, big changes I do not understand. For a while we could continue to use the original system but then over night the old system would not work to process payments, create menus, etc. No new manual was created and you must tech support every time you create something new. For the money we pay we should have a quality product again.

Cons

Changes were made without preparation to train the users on the new product and the product was not field tested and fixed before the release.

Mark
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/01/2021

The best customer service EVER

We have been able to integrate all of our invoicing, client contacts, client contracts, itineraries , calendars, menu building, cost analysis and inventory into ONE software package. TPP truly offers the ability to easily integrate all of your functionalities into one silo.

Pros

Total Party Planner (TPP) was super easy to integrate. We were up and running within 20 minutes of installing. I had previously tried to integrate Caterease twice over the past 5 years. Caterease should be called CaterNOTease, because it is has a very complicated and obtuse interface.

As easy as TPP's integration was, what really blew my team away was TPP's customer service and help desk. TPP is feature risk for every basic hospitality function imaginable; but every Catering business is "unique" and if we ever need to tweak how TPP presents our data or solves an issue, we simply send an email and voila, our answer appears in our in box with nary any wait.

I honestly feel sorry for all the folks that go with Caterease, out of ignorance as to the availability of TPP and all that it offers...I literally stumbled upon it after two fruitless ( and expensive! ) adventures with Caterease.

If anyone would like to contact me directly, I would happily share more details on how delighted we are with the TPP software.

Cons

TPP has a mobile phone app, that is adequate, but could be better.

Alternatives Considered

Caterease

Reasons for Choosing Total Party Planner

We switched to TPP from Caterease. Caterease felt and operated like a "dinosaur". The learning curve on Caterease was VERY steep and seemingly never plateauing. TPP was the complete opposite; a very intuitive interface, a mild on-ramp, and then a very flat freeway within hours of setting up.

Switched From

Caterease

Reasons for Switching to Total Party Planner

We purchased Caterease TWICE over a four year period, and we could never get our staff to figure it out. Ease of integration is key to any new software, as most small businesses are too busy to "learn" a new software package. TPP was super easy to learn and integrate, so there was absolutely no friction at the staff level; because it made their work process easier and more efficient immediately, with a very compact learning curve.
Harley
  • Industry: Events Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 12/03/2020

Making My Life Easier!

Super amazing - our productivity is positively benefited!! Thank you TPP team!!

Pros

I love the customization of the system- we have been using this software for abut 4 years now and I know we still don't use all of the capabilities! It is super user friendly which is great when it comes to training staff members, and the cross-company ability with being able to use throughout our sales/front-of-house team as well as the kitchen/chef squad!

Cons

We always find there are small tips and tricks that we would appreciate, but the TPP team is always receptive to suggestions and are constantly changing and adjusting things to make our lives so much easier on the daily!

Response from Computica

Harley - Thank you for your incredibly kind words! It's great to hear we are making your life easier. That really is our main objective.

Please keep reaching out to the TPP Team as you continue to explore and use more and more functionality.

-- TPP Team

Replied 21/10/2020

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