About Total Party Planner

The most popular web-based catering software for business owners to automate. Designed to help easily transition from manual Word documents and spreadsheets into one single organized system. Save time, quote faster, organize all operations, and quickly understand event financials so that you can grow your business! TPP is easy to use and loved by thousands of owners around the world.
Total Party Planner Software - Sample menu
Total Party Planner Software - Total Party Planner runs on iPad-iPhone-Laptop
Total Party Planner Software - Total Party Planner offers third party integrations
Total Party Planner Software - Total Party Planner Sales CRM
Total Party Planner Software - Total Party Planner Calendar
Total Party Planner Software - Sample menu - thumbnail
Total Party Planner Software - Total Party Planner runs on iPad-iPhone-Laptop - thumbnail
Total Party Planner Software - Total Party Planner offers third party integrations - thumbnail
Total Party Planner Software - Total Party Planner Sales CRM - thumbnail
Total Party Planner Software - Total Party Planner Calendar - thumbnail

Total Party Planner pricing

Total Party Planner does not have a free version and does not offer a free trial. Total Party Planner paid version starts at US$65.00/month.

Starting Price:
US$65.00/month
Free Version:
No
Free trial:
No

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Total Party Planner Reviews

Feature rating

Value for Money
4.7
Functionality
4.7
Ease of Use
4.7
Customer Support
4.9
5 reviews of 147 View all reviews
Sarah
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/08/2021

Best Software for Catering & Event Planning around

Phenomenal. It completely changed and streamlined our process.

Pros

I love how completely customizable the software is, that it’s internet based and it’s just very easy and intuitive to use. We do typically just over a million in sales each year and I have no idea how my small company functioned so well prior to running TPP! Our proposals, invoices and reports look so professional and of all my vendors- both business and personal, their customer service is the best customer service I’ve ever come across. In over 5 years of using the software, I’ve never had an issue that was not resolved within an hour. Most have been solved in less than 15 mins

Cons

I honestly cannot think of any. The TPP team is constantly updating and optimizing the software. I’ve never once wished I would have used another software company.

Alternatives Considered

Caterease

Reasons for Switching to Total Party Planner

I chose TPP because it was created by someone who grew up in the business. He created it to fit the needs of his family’s business at the time and it served them so well he decided to optimize it to help more small businesses
Jennifer
  • Industry: Restaurants
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/08/2021

Total Party Planner Fan!

They actually listen to their clients and work on supplying them the most efficient ways of utilizing their system. Overall; I have had more "wow" moments from the type of service they have provided. From the friendly way they respond to phone calls to the "all-hands" approach to trying to help you solve an issue...even if it has nothing to do with their software. THAT is EXCELLENT CUSTOMER SERVICE!!!

Pros

It's ease of use. I dictate what I need where as opposed to being forced to comply with a strict or rigid set of parameters. It is fluid, user friendly and can be applied for almost anything we plan. It really expedites the speed at which I can send proposals. It is also easy for a client to read. There isn't a bunch of unnecessary information on the agreement that a client receives so it appears simple, straightforward and more importantly; easy to sign off on!!

Cons

Each year; the software gets better and better. If there were features that I wish it had; it now has them. The biggest need had been the ability to have the system send me reminders and this was added a few years ago.

Rick
  • Industry: Food & Beverages
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/08/2021

Total Party Planner is the best way to run your catering business

By using TPP for the past many years we have been able to take the standardization of our operation to levels that were difficult to attain with our previous system. TPP is able to offer all of the pertinent information about each event in one location. Our teams have access to everything they need to execute the event to our exacting standards.

Pros

The pros of this application are truly too many to list. One of the best things about TPP (Total Party Planner) is all of our proprietary information is stored in one central location for our teams to access. From customer records to recipes TPP is able to help our team perform at optimal efficiencies.

Cons

The only downside to TPP is the initial learning curve can be steep. That being said if time is taken at the initial setup and done correctly the reward/payoff of efficiency in your operation will be quickly realized.

There are sooo many facets to the application that it can seem overwhelming at first. As you learn the ins and outs you quickly become comfortable and it soon becomes second nature. After using the app for over 5 years I am still learning new capabilities of TPP that I never knew existed.

Mark
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/01/2021

The best customer service EVER

We have been able to integrate all of our invoicing, client contacts, client contracts, itineraries , calendars, menu building, cost analysis and inventory into ONE software package. TPP truly offers the ability to easily integrate all of your functionalities into one silo.

Pros

Total Party Planner (TPP) was super easy to integrate. We were up and running within 20 minutes of installing. I had previously tried to integrate Caterease twice over the past 5 years. Caterease should be called CaterNOTease, because it is has a very complicated and obtuse interface.

As easy as TPP's integration was, what really blew my team away was TPP's customer service and help desk. TPP is feature risk for every basic hospitality function imaginable; but every Catering business is "unique" and if we ever need to tweak how TPP presents our data or solves an issue, we simply send an email and voila, our answer appears in our in box with nary any wait.

I honestly feel sorry for all the folks that go with Caterease, out of ignorance as to the availability of TPP and all that it offers...I literally stumbled upon it after two fruitless ( and expensive! ) adventures with Caterease.

If anyone would like to contact me directly, I would happily share more details on how delighted we are with the TPP software.

Cons

TPP has a mobile phone app, that is adequate, but could be better.

Alternatives Considered

Caterease

Reasons for Choosing Total Party Planner

We switched to TPP from Caterease. Caterease felt and operated like a "dinosaur". The learning curve on Caterease was VERY steep and seemingly never plateauing. TPP was the complete opposite; a very intuitive interface, a mild on-ramp, and then a very flat freeway within hours of setting up.

Switched From

Caterease

Reasons for Switching to Total Party Planner

We purchased Caterease TWICE over a four year period, and we could never get our staff to figure it out. Ease of integration is key to any new software, as most small businesses are too busy to "learn" a new software package. TPP was super easy to learn and integrate, so there was absolutely no friction at the staff level; because it made their work process easier and more efficient immediately, with a very compact learning curve.
Chef Steven
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2016

Very few things can buy you time to actually run your business - TPP does, and extremely well!

I was you, 1 year ago. My restaurant was running me, requests for catering were pouring in and we had just put our catering food truck on the road. I was stressed to the max, drowning in Excel Catering Event Order spreadsheets and missing catering pick-up orders and panicking my kitchen.
I know.. you assume that I'm a newbie, and that's sweet.

I'm in my 30th year of cooking for a living, and at the age of 43 own one of the top restaurants in my industry category in our Province. We staff 40 plus people for a 15 table full-service restaurant that turns 10 to 11 times a day from Thursday to Sunday - every week. That doesn't include six figures per year in take-out and six figures in Catering now a year later. Add to that, I'm no slouch on the computer and can code in Excel like it's second nature.

Why do you need to know this? It gives you context for this review.
Without Total Party Planner to take away the headaches of searching for pricing, building proposals, databasing clients and providing seamless continuity for all of our communication, we wouldn't be able to grow like we have.
Yes... evaluate how much the software costs, and look at your business and determine if you can afford it - it's not cheap. However, bear in mind this one caveat.

- How much is your time worth?
- How much are you spending in repairing your credibility with clients, when you miss a detail?
- How much are you losing when you forget to add a detail to an order and have to take it at a
loss?
- Are your skills being utilized in the right facet? I'm a chef, not an event planner and certainly not an accountant. TPP assists me to be a better business person. I could have designed a database in MS Access, or continued in Excel - but why? My results would not have produced the package that TPP offers.

I know what you're thinking... this reads too good to be true, and in fact, there is one thing that needs to be cleared up.
This program came easy to me, it all made sense from a Culinary perspective and the types of information required to utilize the program to its fullest were familiar to me. There, I said it, this is a professional level program. Not that it's just for enterprise level clients, but, hospitality professionals. Just be prepared. The learning curve here is quite steep for the uninitiated.
But.... Their customer service is outstanding... really... they care - a lot. I use 8 different subscription business services, and TPP is the best!

Pros

This software allows hospitality professionals and entrepreneurs who own small to medium sized operations present themselves in a polished and consistent way

Cons

The steep learning curve would be a con for those who aren't computer savvy. This was not my case, but teaching other staff members has presented these challenges. With proper coaching, which TPP does so very well, and which I have modelled my internal training on, you can be up and running in a fairly short time.

Be prepared though, no matter which software suite you choose, there is a ton of hard data that needs to be inputed. TPP handles this really well, and after using it for a year, I can navigate around and produce proposals and maintain my financials with ease.

Response from Computica

Chef Steven, thank you for such a detailed and informative review! In addition, thank you for your business. I'm glad we were able to help relieve some of the stress that comes with restaurant catering. We are always working to make the software easier for new clients to learn. In fact, we will be releasing a brand new interface in 2017 that streamlines the entire event building process. We are super excited about it! If there is anything we can do for Memphis Fire barbeque Company please let us know.
-- John Cohen

Replied 19/10/2016

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