About Absorb LMS

Absorb is a cloud-based learning management system (LMS) engineered to drive business productivity and deliver a top-tier learner and admin experience. Absorb LMS is a powerful and flexible software that allows its customers to fit the LMS to their learning program. Get more ROI from your learning program with simplified and AI-driven admin tools and a more intuitive user experience for learners to access, discover, and retain learning content. The Absorb Difference Intelligent Assist: An AI feature that helps manage day-to-day admin tasks more efficiently using natural language, ask a simple or even complex request, and be taken directly to the pre-configured report page or action screen with one click. Absorb Pinpoint: Uses AI and natural language processing to automatically transcribe and timestamp your video lessons – and then makes them searchable. A simple search query gives learners a direct path to the point in the video or transcript they need, transforming longer LMS video content into contextualized microlearning experiences. Absorb Engage: A set of collaborative tools, like discussion and breakout rooms, that help facilitate learner engagement and boost user experience to keep your learners hooked. Absorb Create: An online course builder and authoring tool that allows you to easily craft and publish interactive eLearning courses to the LMS, or to SCORM, xAPI, and HTML5 formats. Absorb Amplify: High-quality turnkey content library filled with expert-designed, video-based microlearning courses to accelerate value and fuel learner engagement. Easy-to-Use: Count on an intuitive experience. Get up and running in a matter of days—not weeks. Feature-Rich: Tap automated enrollment, mobile learning, learner engagement and many more features to streamline learning. Responsive Support: Rely on award-winning 24/7/365 support powered by our client services team—you’ll never talk to an outsourced rep. Custom Branding: Get the best custom branding options in the industry. Wow your learners with beautifully designed portals. Reporting and Analytics: Prove ROI for your learning program with an array of customizable reports and configurable dashboards. Seamless Integrations: Leverage standard or custom integrations to connect with the HCM systems and content libraries you already use. Outstanding Security: Entrust your company’s safety to our experts focused on the strictest data security standards, including SOC 2 and GDPR.
Absorb LMS Software - Custom Branded Learner Dashboard
Absorb LMS Software - Learner Course Search
Absorb LMS Software - Custom Branded Learner Dashboard
Absorb LMS Software - Learner Course Search
Absorb LMS Software - Admin Visual Dashboard
Absorb LMS Software - Custom Absorb Inform Reporting Dashboard
Absorb LMS video
Absorb LMS Software - Custom Branded Learner Dashboard - thumbnail
Absorb LMS Software - Learner Course Search - thumbnail
Absorb LMS Software - Custom Branded Learner Dashboard - thumbnail
Absorb LMS Software - Learner Course Search - thumbnail
Absorb LMS Software - Admin Visual Dashboard - thumbnail

Absorb LMS pricing

Absorb LMS does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor See pricing details
Free Version:
No
Free trial:
Yes

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Absorb LMS Reviews

Feature rating

Value for Money
4.4
Functionality
4.3
Ease of Use
4.4
Customer Support
4.4
5 reviews of 217 View all reviews
Nicolas
  • Industry: Financial Services
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 08/07/2022

Flexible and very complete LMS

Pros

It stands out for its simplicity of use and its pleasant user interface. It offers great flexibility in the design of learning experiences, adapting them to the characteristics of each training process. It has an electronic signature so that participants can demonstrate that they met the requirements of their training process. Integrates seamlessly with any eLearning content library.

Cons

I consider that this is a platform with a lot of potential, the only thing that I think can be improved is to simplify some processes to make the configuration easier.

Stefan
  • Industry: Computer Software
  • Company size: 201-500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 28/04/2022

Easy to use LMS platform with the right amount of features for our needs

We were looking for an LMS platform for internal training that could be expanded to customer training afterwards. The sales engagement with Absorb LMS has been a great experience, providing us with the tools and knowledge to properly evaluate the platform (including a trial portal which we could test with our own content).

Onboarding was well structured, with a clear plan of tasks to accomplish both on our side and on the vendor side. Absorb provides a series of well-made self-training modules to go through, which complemented the training provided by the implementation project manager.

Compared to other LMS, the platform itself is easy to use while providing a good breadth of features for our use. It's a mature product, with a solid backend. We did not experience any performance issues or security concerns.

Look and feel customization is relatively basic. The interface is also quite rigid: for example, thumbnails or banners must have precise dimensions, otherwise images are stretched. Because of that it requires a lot of efforts, trials and errors, if you want to have a visual experience distinct from the Absorb default.

The main shortcoming we experienced is that some common workflows could be streamlined. They can involve a lot of clicks, which is irritating when you're repeating the same workflow several times in a row. Keyboard shortcuts could be introduced to facilitate some operations, which would alleviate this.

Pros

Easy to use
Solid onboarding training for admins
Provides content hosting
Supports SCORM and xAPI (Tin Can)
Supports Instructor Led Classes
Zoom integration
BambooHR integration
Salesforce integration
Overall mature platform
Great customer support

Cons

Look and feel customization lacks flexibility
Some workflows could be streamlined, especially for course management
No actual course authoring functionality: users need to import learning objects created with external tools, such as 3rd party eLearning authoring tools. This is fine for our needs, but it would add flexibility if there was at least some content authoring functionalities.

Alternatives Considered

Skillsoft, Cornerstone LMS and SAP Litmos

Reasons for Switching to Absorb LMS

The intersection of ease of use, features, customer service and costs of Absorb was superior to all other alternatives we considered. Some were superior in terms features but were too expensive for our needs. Some were less expensive but the customer service was a concern. Some were not as user-friendly. It all came down to that equation: ease of use + features + services + costs. Absorb LMS hit the sweet spot for us.
Bill
  • Industry: Consumer Goods
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/11/2022

Best training and onboarding

Pros

The main thing for me was the onboarding process with [SENSITIVE CONTENT] was fantastic. She was patient and understanding of my crazy schedule. She hit all the key points that were important to me with a new program. Also, the ability for the employees to choose their own ongoing trainings was very important.

Cons

Cost is quite high in my opinion. I will not be using the entire program but have to pay for modules that I will not use.

Verified Reviewer
  • Industry: Construction
  • Company size: 1,001-5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
1

3
Reviewed on 15/11/2020

Great Software, Suffers terribly from its customer service.

I rushed into this purchase a little and didnt investigate the level of support that would be offered. In hindsight this would have been a game changer for me as I would have went elsewhere.
The software is good, though it doesnt manage blended learning easily which is frustrating.
Customer Support is absolutely non existent.

Pros

Good User Interface,
Good Course Management.
Good sync with BambooHR on most things.
Good Learner interface.
Good Customisation options.

Cons

Difficult to manage blended learning.
Some factors in course management could use improvements. (Managing assessments)
Cannot see how many absences from courses that users have.
Some issues with how it syncs with Bamboo(overwriting course information)
Customer Support is non existent. 10+ days to resolve any issues. Most issues I have to try and resolve myself by resetting and that causes me other issue.
Can sometimes be 'buggy' and will introduce random bugs which can be time consuming to fix and result in me resetting the system sync.

Axelle
  • Industry: Construction
  • Company size: 1,001-5,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/11/2022

very simple to learn and to use

Pros

the simplicity for the end user and for the training coordinators

Cons

some inconsistences in the user fields. they enforce to create more custom fields than necessary

Alternatives Considered

Docebo

Reasons for Switching to Absorb LMS

the simplicity for the end user and for the training coordinators

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