Wrike

Pros

It's flexible and there are multiple ways to look at projects/task depending on how users like to see things. For example as a list, Gantt chart, table or Boards which is really handy as we have designers and programmers who work very differently.

The decision to go with Wrike was also skewed by the ability to have external collaborators join the team.

The ability to add custom fields makes it easy to add information required.

Different views enable tasks to be seen by project, person, folder etc.

Being able to track time on each task is also really useful and easy for everyone.

New features are being rolled out frequently and Wrike is fast catching up on the areas I thought were lacking initially.

Cons

The flexibility and customisation makes it a bit confusing to start with, and I also found that the initial set up we had was not optimal. This was the first time we used a Project Management system to this extent, so this may be more of a user error issue.

The "CRM" workaround I don't think is worth the trouble.

The pricing model is the one that I think lets Wrike down the most. I understand the reason for a minimum of 5 seats, but every increment after this is in 5 seats as well. For a small business, this is a real issue in my view. This is also the case for additional features, many of which are only used by Admin, but are invoiced for each seat.

Alternatives Considered

Reasons for Choosing Wrike

Switched From

Pros

It's adaptable to the needs of each team, which is a feature I really appreciate. Wrike has a wide variety of features and functions, yet it is also quite simple to use.

Cons

After seeing all of the great videos and doing the activities, our consultant didn't seem to know much more than we did about onboarding and implementation, thus we ran into some problems.

Pros

There really is not anything that I liked most about this product. it was extremely hard to use.

Cons

This was the most difficult to use project management software. I have used many other software's and this is far the worst. There is no logical process of how it is laid out. Good luck trying to figure out how each item is updated or needs review. The company that I hired for website design used this system and we stopped using it halfway through because it was so hard to use.

Pros

Wrike is a great tool for monitoring and organizing multiple projects at once. When you have several clients to keep track of, it's extremely helpful to be able to categorize and arrange your projects according to their purpose, client, and current status.

Cons

I would appreciate it if a few UI things were polished up. Not a dealbreaker, but the software may be less user-friendly on the smaller screens of a laptop or mobile device.

Pros

Wrike has many project management features that allow us to create tasks, set timeframes, assign them, and track progress. The platform allows us to organize tasks into cards, folders, projects, and subtasks and keep tabs on every activity. My employees can leave a comment on the task cards, share files or leave a link to relevant content. I can also provide more information about a specific task conveniently without sending long emails, which are often frustrating and time-consuming.

Cons

The reporting capabilities of Wrike are limited. Even if you can see who is handling each task and the due dates, you cannot generate a detailed report with insight into project time, individual performances, and other metrics you might need for decision making. As a small business owner, I also feel the price might be a limiting factor.