4.3
Overall rating
Reviews

4.3
Overall rating
Reviews

About Wrike

Wrike is a cloud-based project management platform for teams of 20+ that is suitable for both large enterprises and SMBs. It supports remote work for various teams. This solution comes with Gantt charts, calendars, workload view for resource management, custom dashboards, and real-time updates. It allows for structuring via folders, projects, and tasks as well as auto-assignment based on task statuses. Wrike for Marketers is a separate product with tailored templates, proofing tools and an Adobe extension. Wrike integrates with a variety of tools including SalesForce, Dropbox, Slack, and Adobe Creative Cloud and offers an open API. Wrike is suitable for marketing, operations, creative, and large to midsize IT teams. The solution is priced per-user and is on a monthly subscription basis.
Wrike Software - Managed online calendar
Wrike Software - Custom Workflows
Wrike Software - Interactive Gantt chart (Timeline)
Wrike Software - Kanban boards
Wrike Software - Time tracking
Wrike Software - Real time customized reports
Wrike video
Wrike Software - Managed online calendar - thumbnail
Wrike Software - Custom Workflows - thumbnail
Wrike Software - Interactive Gantt chart (Timeline) - thumbnail
Wrike Software - Kanban boards - thumbnail
Wrike Software - Time tracking - thumbnail

Wrike pricing

Wrike has a free version and offers a free trial. Wrike paid version starts at US$9.80/month.

Starting Price:
US$9.80/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Wrike

Wrike Reviews

Feature rating

Value for Money
4.1
Functionality
4.3
Ease of Use
4.1
Customer Support
4.3
5 reviews of 2,604 View all reviews
Tammy
Tammy
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/10/2022

Great Project Management System

Overall my experience with Wrike has been fantastic. I've used it for many years and it has been a great system.

Pros

I have used Wrike for years and highly recommend it to others all the time. The key to finding a good PM System is finding one that works like you work and Wrike offers so many ways to lay it out (boards, to do lists, by project, etc.). It is very easy to use and if you set up due dates you know what will be coming due and it will show on your to do list as well. I also love that I can add up to 5 team members + collaborators on the free version.

Cons

The only 'con' I have is that it would be nicer to have clarity on what Wrike considers 'projects' vs. 'folders'.

Alternatives Considered

Basecamp and Asana

Reasons for Choosing Wrike

I didn't feel like it matched the way I worked.

Switched From

Trello and Podio

Reasons for Switching to Wrike

Wrike has so many ways to view it that it can work for almost anyone. When using it with my team it was important that they could lay out theirs in a way that made sense to them as well.
Stephanie
Stephanie
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 13/11/2023

Improves productivity and information sharing

Wrike has increased transparency of tasks across the company and defined workflows to free up employees' time for more strategic work. It has simplified internal and external communications by becoming the official platform for all company-wide deliberations and approvals.

Pros

Wrike is an adaptable, powerful, and highly customizable tool. Easily used, with the greatest training and assistance I've encountered. They're constantly adding new functionality in response to user feedback, without disrupting the overall feel or flow of the service.

Cons

Wrike's versatility is fantastic, but it's important to implement it carefully because it's easy to create too many designs and forms. We could have avoided the chaos caused by the explosion of workflows, blueprints, etc., if we had access to more pre-made templates.

Saka
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/02/2024

Robust and flexible time management and collaboration tool

Effective project planning and task management solution enhancing collaboration.

Pros

I like the flexibility that comes with the tool which makes it possible to collaborate with others.

Cons

The tool serves me well and i have not experienced any issues

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
2
Customer Support
1

1
Reviewed on 27/03/2021

Marketing Agency Buyer Beware

Buyer beware if you're a marketing agency looking at Wrike for PM tool. We engaged Wrike to help us solve some very specific issues in which we outlined in detail during our numerous calls with sales rep. He showed us high-level that we could solve for our needs in his demo account which was not set-up to be agency-specific. He gave us test access and we tested as much as we knew how to test not understanding how to use the system but was reassured by the sales rep over and over again that Wrike could solve our needs. We decided to proceed with Wrike and even purchase the onboarding package so that someone could train us on how to use the system. The first onboarding rep we were given had literally zero clue how agency operations were set-up. We again outlined everything we needed Wrike to accomplish for our business and we left our first session feeling like we made a big mistake. We were given a second onboarding rep who was a lot better however, after three sessions, he couldn't even help us with solving our needs. To his credit, he tried so many workarounds but the system still wasn't working for what we made very clear we needed it to do. For reference these are the items we stated numerous times we needed this system to solve for:

1. transparency with clients being able to plan out ongoing marketing plans (solved only 50%)
2. track time and effort to be able to track workload (solved)
3. track ongoing month-over-month retainer budgets and products clients (not accurate

Pros

Detailed task management
Workload managment

Cons

See below including very poor customer service

Alternatives Considered

ClickUp

Reasons for Choosing Wrike

I thought I was getting a more comprehensive product little did I know I was making a very bad decision

Switched From

Teamwork.com

Reasons for Switching to Wrike

There were onboarding specialists vs Clickup.

Response from Wrike

Thanks for your feedback. The experience you describe does not reflect the level of service we strive to deliver, and we want to help make it right. We were unable to identify your account from the information here, so please contact us directly at [email protected]. We would love to make things right if you give us another chance.

Replied 06/04/2021
Raven
Raven
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/12/2023

I adore this program

Pros

The customer support is unmatched. If I have issues, I can reach out to any of the account managers I have or reach out in the live chat and the issues are always looked into immediately and often resolved within a few hours, at most. The system itself is also fantastic to use, plus it's always growing and adapting to be better!

Cons

Onboarding was a little tough because people were so used to the old way of organizing, often only in spreadsheets.

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