About UKG Ready

UKG Ready is a flexible and seamless HR solution that provides a connected people experience to easily manage the entire employee journey, from a single solution. Designed for flexibility and ease of use, UKG Ready combines the power of HR, talent, payroll, and time to deliver a personalized, people-centered experience that cuts out busy work, increases efficiency, and helps you maintain compliance. Built from a merger that created one of the largest global cloud companies, UKG™ (Ultimate Kronos Group) is a leading provider of HCM, payroll, HR service delivery, and workforce management solutions that help organizations drive better business outcomes, improve HR effectiveness, and make work a more connected experience for everyone. At UKG, our purpose is people. Our love for all things HR and workforce management is matched only by our people-centered culture. Together, we’re committed to inspiring workforces and businesses around the world, helping to pave the way forward for our people, customers, and industry.
UKG Ready Software - Talent acquisition dashboard
UKG Ready Software - Onboarding
UKG Ready Software - Performance management
UKG Ready Software - Benefits management
UKG Ready Software - Time and attendance
UKG Ready Software - Paycheck display
UKG Ready video
UKG Ready Software - Talent acquisition dashboard - thumbnail
UKG Ready Software - Onboarding - thumbnail
UKG Ready Software - Performance management - thumbnail
UKG Ready Software - Benefits management - thumbnail
UKG Ready Software - Time and attendance - thumbnail

UKG Ready pricing

UKG Ready does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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UKG Ready Reviews

Feature rating

Value for Money
4.0
Functionality
4.0
Ease of Use
4.0
Customer Support
4.0
5 reviews of 827 View all reviews
JEFF
  • Industry: Hospitality
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 06/03/2020

Kronos for Workplace Scheduling

My regular work for the last year or so has recorded my hours and wages via clocking in with my badge on the Kronos system. I have learned to utilize it for all I can. I see my previous work info before payroll is done and can view future schedules and current numbers and earnings. I work for a terrific and large company and Kronos has been a decent timecard tool.

Pros

I have had a regular job that uses this system to clock in and clock out employees.But the device has so much more that allows us to see specifics-specifics related to current pay periods, previous and future. I can see my schedule on the little box and it's really a simplified tool.

Cons

I am on the fence on dislikes. My biggest is likely just what happens but I have had times that I did clock in and it did strange things.An example was an evening that meal break button led to clocking out for the shift.Random but troublesome because our version is not designed to allow management to alter or adjust our needs or problems directly through the system. Qe have to use a paper log for HR or Payroll. So smooth yet missing an easy touch.

Lisa
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Features
3
Ease of Use
3
Customer Support
3

4
Reviewed on 16/08/2019

Kronos Review

I am a little frustrated with at times the communication flow. Frequent cancellations of meetings. Not always meeting deadlines on things. Sometimes not communicating proactively updates on where we are at with fixing certains issues. The latest hiccup occurred when the system went down and we reported this. Then we found out that we were supposed to sign up for the workforce community to get the updates when something goes wrong. This was either not communicated to us, or not quite communicated in a way that any of the implementation team understood. Not one of us either remembered or understood this. Separate from that I am very disappointed that important notifications are not automatic - instead we have to sign up for those notifications. My question is why? Shouldn't important notifications be standard? I have never had a product where we've had to sign up for those. You really need to reconsider that. There are other minor issues that make no logical sense to me as well. Like how to request PTO and not having the option to request a flat number of hours over several days. We are a healthcare operation with various schedules and requesting two weeks cause odd things to happen. Seems like this is something that should have been offered as an option long ago. Our first go-live date was December 23rd and now it is August 16th and we still have not gone live because there are still numerous issues to work through. That is frustrating for all the staff here.

Pros

I've used time and attendance systems before and generally like them.

Cons

We've have a tough time pulling the trigger to go live. I recognize that some of that is related to our unusual rules. However, I get a little disappointed about the lenghthy time and some of the hiccups seem to be for other reasons.

Alternatives Considered

ADP Workforce Now

Reasons for Switching to UKG Ready

We had abandoned Kronos before because there was apparently some communication that due to our complicated rules, Kronos could not accommodate us. There was a perception that the right team was not in place before to make this happen (on both sides). Given the difficulties we are still having to try to go live, I am concerned. Our first go-live date was December 23rd and now it is August 16th and we still have not gone live because there are still numerous issues to work through.
SCOTT
  • Industry: Sports
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
4
Ease of Use
1
Customer Support
2

1
Reviewed on 18/11/2019

Buyer's remorse - However I will update review in 6 months. My view may change.

100% of our admin staff working with the new Kronos system is unhappy with it. We all agree that it seems like it is too complicated. We came from PayCom and it was soooooooooo intutive. So straight forward. And much cheaper.

Kronos needs to come up with 5-8 templates that are a basic look for how the build-out would look. I think when they try to be all things to all clients they end up being overly complicated. They need to reduce 80% of the options.

In hindsight we should have purchased a simpler system.

Pros

The potential is what I like most. The demo team from Kronos, during our research phase, far outshined the competition on how Kronos would make our lives better. However, that is not the case in reality. I will update this review in 6 months to see is this is improving.

Customer service is trying to help. But literally every day is a struggle.

Cons

* Too many options
* Too many drop-downs
* Too complicated
* Can't drag and drop
* The set-up process was entirely from scratch with no examples to go from, no best practices
* NOT INTUTIVE in the slightest
* Makes me sick to my stomach thinking we are stuck with this for at least the next 3-4 years
* Company seems too large to be nimble
* We invested well over 500 EE hours in set-up? Do you want your staff doing that?
* I feel like we are at the programmers level, this barely seems like software from this decade
* Customer serve gives off the vibe we should know more than we know

Response from UKG

Hello Scott,

Thanks so much for taking the time to review Workforce Ready. We understand you are having some issues with the Workforce Ready product and want to work with you on how to resolve these issues. We have contacted your sales rep and they should be reaching out to you to get more of your feedback within the coming days and schedule a one on one session.

If you have any more feedback that you'd like to share please feel free to contact me at [email protected]

Thank you again for your review,
Alaina Froton
Customer Marketing Specialist

Replied 21/11/2019
Abdelkhalek
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 17/02/2023

UKG review

One of the problems that UKG can solve is the ease of communication with employees and the collection of their data in order to facilitate work with them.

Pros

The product has good features that make the life of the employees very easy for the kind of work they do, so they can make their information clear and easy to communicate for an active and creative work, and it is also easy to use.

Cons

All the features I needed are in this product and it is easy to use. I can develop my business through it.

Bruce
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 16/08/2019

Flexibility to Customize According to Your Needs

We are using time-sheet entry notes for our users to document their activities with customers. These notes in turn make their way onto our billing statements to our customers . This saves countless hours of work for our billing department.

Pros

Workforce Ready is a very robust time and labor application that can integrate seamlessly with your payroll solution. The granular configuration options allow the administrator and/or implementation team to set up their timekeeping solution according to their individual needs. Moreover, by mixing and matching profiles within the different areas of configuration, one can fine tune options by departments or individual employees if necessary.

Cons

Perhaps it is unavoidable but with the extreme level of flexibility comes also an extensive admin interface that could take a good amount of time to fully grasp. An administrators with years of experience could easily expect to still be learning new and better ways to complete tasks.

Alternatives Considered

Paychex Flex

Reasons for Switching to UKG Ready

Primarily experience. I have worked with this team for many years and am very familiar with the emphasis they put on customer service. Just today, there was a brief (90 minutes) outage caused by a DNS problem. As soon as it was reported to me, I knew that I could log in to the customer service portal and immediately be informed with all available information about the problem as well as when the next update would occur. These folks run a tight ship.

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