Patriot Payroll

4.8
Overall rating
Reviews

4.8
Overall rating
Reviews

About Patriot Payroll

Basic Payroll: $17/month + $4 per employee or contractor. You run payroll and handle your tax filings. Full Service Payroll: $37/month + $4 per employee or contractor. You run payroll, but let us handle the payroll tax filings. Patriot Payroll from Patriot Software is an integrated human resource (HR) and payroll management solution that helps to streamline the different processes associated with managing payroll payments and tax submissions. The solution offers tools to maintain payroll records, print checks, establish direct deposits into bank accounts, generate payroll reports, and submit state and federal taxes. Patriot Payroll offers the ability to issue payrolls through direct bank deposits and electronic cheques. The software offers personalized portals for employees to access their payroll and related financial information. The application's reporting functionality helps employees generate their year-end reports and print W2 forms for tax reporting. While Patriot Payroll is an independent payroll offering, the solution can also integrate with other Patriot Software solutions, such as Patriot TIME (time and attendance) and Patriot HR (personnel tracking) to provide a full-fledged Human Resource Management (HRM) suite. Patriot Payroll is designed for small businesses with 1-500 employees and serves small business customers across various industries such as distribution, retail, engineering, maintenance/field service and more.
What is Patriot Payroll?

Patriot Payroll is an HR software that includes accounting, payroll, time and attendance, and more.


How do you I use Patriot Payroll?

Users can login through the website to access their chosen functionality. Users can use one or all four of the products depending on their needed functionality.


Who uses Patriot Payroll?

Patriot Payroll can be used by any industry or business size looking for accounting, payroll, or an HR solution.


How much does Patriot Payroll cost?

Pricing for Patriot Payroll is provided on request. Patriot Payroll offers a free 30 day trial.


Does Patriot Payroll have an app?

Patriot Payroll does not have an app, but the website is optimized for mobile use.


Patriot Payroll Software - Payroll Step 1
Patriot Payroll Software - Payroll Step 2
Patriot Payroll Software - Payroll Step 3
Patriot Payroll Software - Mobile Friendly
Patriot Payroll Software - Payroll Details Report
Patriot Payroll video
Patriot Payroll Software - Payroll Step 1 - thumbnail
Patriot Payroll Software - Payroll Step 2 - thumbnail
Patriot Payroll Software - Payroll Step 3 - thumbnail
Patriot Payroll Software - Mobile Friendly - thumbnail
Patriot Payroll Software - Payroll Details Report - thumbnail

Patriot Payroll pricing

Patriot Payroll does not have a free version but does offer a free trial. Patriot Payroll paid version starts at US$17.00/month.

Starting Price:
US$17.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Patriot Payroll

Patriot Payroll Reviews

Feature rating

Value for Money
4.8
Functionality
4.7
Ease of Use
4.7
Customer Support
4.8
5 reviews of 3,386 View all reviews
Mark
Mark
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 27/04/2022

Patriot Payroll belongs on the short list for any small business looking for an online payroll...

Very easy setup and it's very easy to run my payroll. Also easy to add and edit employee details. Quarterly tax filings are automatic. Their recent fee increase does begin to lose their edge on competitors that offer similar services at only slightly higher fees.

Pros

The service was very easy to set up (that said, I did choose to move from my prior online payroll service, to Patriot Payroll, on the beginning of a tax year). Running a payroll takes fewer steps than Intuit QuickBooks Online Payroll, which I've previously used. The user interface is intuitive with a ready help function. Good reporting capabilities and it's easy to see what taxes were taken and when they were remitted to taxing authorities. Quarterly reporting is very easy.

Cons

Customer service at implementation was very good. However, subsequent interactions with customer service have been inconsistent in that sometimes their response has been slower or less complete than I'd like. Also, although I don't consider it a "con," Patriot Payroll does deduct from my corporate bank account all payroll taxes the day after each payroll is run, rather than waiting until they are due to be paid to taxing authorities. This means taxes due quarterly are deducted from the corporate account as many as three months in advance. I assume Patriot is making some interest income off holding these monies. This early deduction is something QuickBooks Online Payroll did not do, in my experience.

Alternatives Considered

Gusto and Paychex Flex

Reasons for Choosing Patriot Payroll

The monthly service fee for QuickBooks Online Payroll makes no sense for very small businesses such as mine.

Switched From

QuickBooks Payroll

Reasons for Switching to Patriot Payroll

Price and available reviews for the service I was seeking.
Jo Ann
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 04/04/2024

Patriot Review

Pros

The cost of Patriot Payroll Software is compatible with the online payroll industry, and I find that their customer service team is the best.

Cons

Learning how to create reports to fit my needs. Thank God for their customer service team!

Alternatives Considered

QuickBooks Online

Reasons for Switching to Patriot Payroll

The cost was within my budget at the time of purchase.
Chris
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2–10 Employees
  • Used for 1-5 months
  • Review Source
Value for Money
1
Features
2
Ease of Use
2
Customer Support
5

2
Reviewed on 03/05/2017

Get a real company to do your payroll

Pros

It is very inexpensive and takes on clients that have very few employees. Customer service reps are EXTREMELY HELPFUL, polite, and very knowledgeable of the program abilities and shortfalls.

Cons

You can cancel ANYTIME, but then you have to send all the State/Government taxes collect to their respective agencies with the appropriate paperwork. Patriot sends all the taxes back to you to deal with. Some taxes are due annually, due the end of January, so if you want Patriot to file it, you have to keep the subscription until that date. Nickel and diming. If you want them to track sick days, accumulated vacation days etc, it is included. If you want your employees to be able to track it through the online portal, that will cost you additional per month. Check out the list of add-ons to determine what is important to you.
They offer QuickBooks import of data, but I have yet to see how anything matches anything on the bank statement. Like taxes are deducted from payroll, they show in a different month than the payroll, and the payroll imports as the gross amount which is not the amount sent to the employee by NatPay. If you use a dummy account in your accounting software (QuickBooks) to run all the payroll functions through, this will not bother you and your accountant will made the journal entry additional adjustments. I could not get my first payroll to reconcile, and it was determined that Patriot made an error and did not collect $ 3.60 in taxes somewhere. I am going with when the taxes were going to be sent to the agency, the error would have been found and corrected (depending on the tax agency, some are sent monthly, some quarterly, some annually.) The next payrolls were done correctly.
NatPay is a 3rd party vendor that facilitates the employee direct deposit. If you enter a payroll incorrectly and want to cancel, even seconds later, Patriot says it is canceled, but you have to CALL NATPAY otherwise it goes through. Be sure to not miss the pop-up warning. I was advised they are working on a better solution to make sure it is clear what to do in order to cancel a mistake payroll that was submitted.
The site is not all that easy to navigate. There are report and default options that may not be easy to locate how to set. Strongly suggest that you contact customer services and they will walk you quickly through the process.
I have worked with 4 different Payroll service companies over the last couple of years. They are not all the same, they each have strengths and weaknesses and wide range of costs. From what I can tell, they all do the payroll functions of collecting and distributing employee payments and taxes correctly. The big difference, besides costs, is what they include in the base price, and if/how they enter this information into your accounting system like QuickBooks. With any payroll service, you always have the option to enter it manually into your system from the paystubs which ensure it is entered how you want it.

Response from Patriot Software

I'd like to take the opportunity to clarify some of your misgivings about Patriot:
1. You are correct, you can cancel anytime. If you do cancel, we do give you any money back we have collected so that you can make your filings yourself. If you want Patriot to file, for you, (we'd be happy to), you just need to cancel after the filings have been made.

2. You do not get charged to keep track of sick days or vacation days. There is a free feature in the software called "Manage Time Off".

3. Next pay periods DO automatically populate. This was a feature we added last year.

4. All payroll reports are under the Payroll tab under "Reports". We have an excellent "Payroll Details Report" where you can adjust dates and select specific employees and/or taxes to view. These can be grouped in a variety of ways: check, employee, paydate, totals

5. Once you run a payroll, a file is instantly sent to Natpay. If you void the payroll, you are correct, you will want to call Natpay and make sure the file has been canceled. Because this is a third party vendor who handles direct deposit, we can't control how their system works after the file is sent, unfortunately. We do give warning in the system to remind you. (We want to be sure your employees are only paid once.)

6. Our QB export only sends by pay date, not pay period.

7. We appreciate that we can make our navigation easier, and our UX team is on it!

I'm having a customer support rep reach out to you to help you with these things. We are here for you, Chris. We want you to be among the thousands of satisfied customers Patriot serves every day!

Replied 05/05/2017
Velda
  • Industry: Building Materials
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/12/2023

Best Payroll System out there

My overall experience since day one with Patriot has been very positive and if i have any problems with any employment agencies, they handle them right away and i have no more worry and fear of forgetting things. I'd recommend Patriot to any small or large business for maintaining their payroll needs.

Pros

I love Patriot Payroll because it is very easy to use and to understand. I had a hard time keeping up with all the necessary paperwork monthly and quarterly for tax purposes and Patriot took that worry away from me and I'm forever grateful!

Cons

I can't find anything, yet, that I do not like about Patriot.

Alternatives Considered

Paychex Flex

Reasons for Choosing Patriot Payroll

QB did not do as much regarding taxes that Patriot does for us. Patriot is so much better than QB for my needs.

Switched From

QuickBooks Payroll

Reasons for Switching to Patriot Payroll

Not sure, it just felt like a better program.
GERALDINE
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/03/2024

I'm so glad we have Patriot

Helpful customer service. Ease of use. Affordable.

Pros

Cost, mission statement gave us peace of mind.

Cons

I can't think of anything. The closing of the bank last year was a concern but we trust that Patriot has found a secure alternative.

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