Square Point of Sale

Pros

I use invoicing more than POS because when I am selling my books; It is hard to scan cards. So, I invoice for books.

Cons

Invoicing is great because of SQUARE but bad because there are losers that never pay no matter how many invoice reminders I send.

Pros

The Square POS works very well for what it's designed to do–make sales. Users will find they can trust Square and sales people will feel confident in the platform as well. The interface is easy and quick. The fact that the Square ecosystem is able to provide receipts and such is helpful also.

Cons

The reporting and order management needs some work. I would prefer a system that connects to my WordPress website so that I can later reference orders when needed.

Pros

It was easy, user friendly, customer service was on point always, had no complaints.

Cons

Processing Fee amounts were pretty steep

Alternatives Considered

Reasons for Choosing Square Point of Sale

Switched From

Reasons for Switching to Square Point of Sale

Pros

Square's ease of use and flawless integration with my banking allow me time to focus on other areas of my business, helping me to grow.

Cons

There are no cons to this platform that I have discovered as of yet. I cannot say enough good things about the services.

Alternatives Considered

Reasons for Switching to Square Point of Sale

Pros

I feel like the past year, I 've contact more companies for help than any other time in my life. We've been using Square since 2016. I like them, it's user friendly and fairly intuitive, not sure I would have raved about them before though. This year I've had three instances that I reach out to Square customer service, every one of them was a fairly good experience, but the last one was really great! I had a customer return something she bought as a gift for her sister, over the next few months she called several times complaining that we never refunded her money. The last time, I wasn't there and she came in during an event, when we were busy, claiming we stole money from her. When I found out, I reach out to square, provided them with all of the transaction information, the gentleman I spoke with initially just wanted to tell me that the money was sent to her. When I explained that she claimed her bank had no record of the refund coming back to her, he looked into it further and gave me a transaction code for her to give her bank. When we called to give it to her, she got annoyed because it was such a long code, but her bank must have cleared it up because she brought someone else into the shop a week later, acting like nothing ever happened. It's reassuring to know they have those details on hand to help in a situation like that.

Cons

Some of the features cost extra, which can be a bummer. The Square-Woocommerce plugin for wordpress is horrible, I want more control than their