About Square Payments
Square Payments pricing
Square Payments has a free version.
Alternatives to Square Payments
Square Payments Reviews
Feature rating
- Industry: Design
- Company size: Self Employed
- Used for 2+ years
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Review Source
Simple and Secure
Great experience! People love how popular this is because it recognizes them and saves their preferences. So if another company used Square to process their payment and they opted to have a receipt emailed to them that email address is saved with that option after I swipe their card.
Pros
It's easy to set up and has a ton of neat features. If you need just a simple way to charge clients in person or invoice it's perfect. If you need to track sales data and customer rewards, it has that too. You can do as much or as little with it as you need.
Cons
The app can be hard to navigate at first. I had trouble with quickly clearing items off. These are minor things that weren't deal breakers. You quickly learn how to get things going once you run a few payments.
- Industry: Retail
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Start Taking Payments Today. Easy To Get Started.
Overall, for the convenience and easy of use it is hard not to recommend Square as a payment processor for small to medium size businesses. You will gain access to all the conveniences large businesses enjoy to accept credit and debit payments at an affordable rate for your low volume of use. If you are a large business with very high volume it might be worthy to investigate other options which could yield lower overall costs and fees.
Pros
Square is fast and easy to setup, accepts all credit and debit cards, and pays out fast directly to your bank account. I cannot recommend Square enough for any business needing the convenience of accepting credit and debit cards.
Cons
Square offers many features that enhance their payment processing service. Most of these additional features add to your fees Square collects each month. It would be nice if Square offered a few more of these additional features and enhancements for free.
Reasons for Switching to Square Payments
No contacts, ease of setup and use, feature enhancements, and low rates for low volume business.- Industry: Arts & Crafts
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Square review for small business processing
Its a trusted company and transactions processed smoothly.
Pros
I like that I am able to start savings accounts through Square.
Cons
I feel like the processing fees are a bit high
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Questionable Practices and Bad Customer Service
Every time I called or emailed, I got a different person and I had to go through and explain my situation to them. After almost a year, the situation has never been completely resolved but it has been decided that we are going to cut our losses as nobody at the Square Team really wants to deal with the situation. They seem to just want to sweep things under the rug and pretend it never happened. I suppose since they are coming out on top with our money, why should do they care about us the customer.
Pros
I liked the easy to use system and especially the reoccurring payments that our donors did not have to worry about.
Cons
We were hacked through the Square Online System and the hackers took out a loan on our behalf. After investigation, Square agreed to reverse the loan. Unfortunately, it took us months of phone calls and emails to get some of the interest that was paid out on the loan back and even today we have not been able to reconcile our books with theirs. This was very questionable and we are in the process of switching providers.
- Industry: Music
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
From a Musician Viewpoint
This saves me from constant trips to the bank or having piles of checks to scan and cash to deal with. If you have 30 clients, its a lot of payments to navigate. This helps me keep payments organized, and track who owes what!
Pros
I love the ease of use of Square, its portability, and the options it allows me. I can set up automated and recurring invoices, offer payment plans, and more! And I love that I can do pretty much everything from my phone, while I'm commuting or standing in line somewhere. And perhaps one of the most convenient parts is the ability to pull reports of payments at the end of the year! It has saved me so much time on my taxes.
Cons
I wish there was an auto-draft option, so I didn't have to even thing about it! But aside from that, I can't think of anything else that I don't enjoy.
