About Square Payments

Square Payments is a cloud-based payment processing tool for businesses within the retail, food and beverage, and health and fitness industries. Key features include fraud prevention, dispute management, touch-free transactions, automated invoicing, and cash flow monitoring. Square Payments’ built-in analytics uses machine learning to track fraudulent activities and monitor transactions in real-time. It can send automatic alerts on suspicious activities. Automatic receipts speed up the checkout processes and ensure a digital record of all purchases is kept. Additionally, this tool comes with an activity dashboard, which consolidates all customer data and provides timely updates on sales and inventory. Square Payments is available on a per-transaction basis and support is provided via documentation, forums, emails, phone, FAQs, and video tutorials. The application involves Terminal API and Reader SDK to streamline payment processing and offers integrations with third-party point-of-sale software and service providers including Mailchimp, Ritual, WooCommerce, and Intuit QuickBooks.
Square Payments Software - Square Payments digital receipts
Square Payments Software - Square Payments virtual terminal
Square Payments Software - Square Payments application dashboard
Square Payments video
Square Payments Software - Square Payments digital receipts - thumbnail
Square Payments Software - Square Payments virtual terminal - thumbnail
Square Payments Software - Square Payments application dashboard - thumbnail

Square Payments pricing

Square Payments has a free version.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
No

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Square Payments Reviews

Feature rating

Value for Money
4.5
Functionality
4.6
Ease of Use
4.7
Customer Support
4.4
5 reviews of 2,058 View all reviews
Jarvis
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/05/2022

The Perfect Payment Processing Option for Small Business

My overall experience is A++ since I am able to accept and process payment at a fraction of the cost and without costing me more time and effort.

Pros

Using this software for a couple of years now I really like the ease of use and how it's transferable between all my devices. I am able to access reports, process payments, and more from the mobile dashboard or my PC.
It doesn't require that I have or use any additional products or equipment for function. They have very friendly and knowledgable customer service and support.
I love that you are able to integrate Square into other systems for a more robust system.

Cons

I wasn't able to really pin point anything that I didn't like or enjoy regarding the software.

Alternatives Considered

PayPal and Paycom

Reasons for Choosing Square Payments

Paypal had so many restrictions and hold times.

Switched From

PayPal

Reasons for Switching to Square Payments

Because if checked off more of the boxes for what I was looking for and the cost was Amazing.
Kevin
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/10/2022

Excellent program for the price

Excellent. Also, great customer service!

Pros

This product integrates with a few different software programs I use, making running my business and accepting payments seamless! I also like the functionality and the overall look and feel of the buy buttons I integrate into my website. Very clean!

Cons

Honestly, I can't think of any cons at the moment.

Alternatives Considered

PayPal and Venmo

Reasons for Choosing Square Payments

I like the intergrations better with the software I use for my business.

Switched From

PayPal

Reasons for Switching to Square Payments

Integrated better with my other software programs.
Ihor
  • Industry: Automotive
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
2
Customer Support
1

1
Reviewed on 18/11/2022

Garbage product and company

I initially tried Square several years ago. It seemed to be ok but the processing fees were high. Soon after I was approached by another company that charged half the processing fees. As my company's needs changed I decided to switch back to Square, believing it would better meet my company's current requirements. After processing 2 transactions by account was placed on hold and pending review due to suspected fraud. After long hold times and jumping through multiple prompts my operations manager was able to get a live agent on the phone, and was told this was just a standard verification process and the funds would be deposited into my account in 1-2 days. Shortly after I received an email stating that the account was verified and the funds were released. We processed several other transactions and the same situation occurred. The funds were released again after several days. We processed a couple more transactions and received an email that the account was permanently locked and the funds would be held for up to 90 days, without any explanation what occurred. My only option was to refund my customers through Square, then wait several days for those funds to be credited back to their accounts, and then re-run those cards with a new credit card processing company. This caused a disaster my business operations that week as parts could not be ordered and cars could not be released to customers because the payments could not be made. I will never use Square again.

Pros

The mobile card reader was appealing, but it doesn't make up for the major issues I had with the service.

Cons

Customer service was terrible. It was difficult to get a live agent on the phone.

Kunal
  • Industry: Legal Services
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/10/2022

Simple and Easy to use

My overall experience with Square payments is very good and I would want to recommend it to other users.

Pros

There are many features that I like about Square payments, most important of them being recurring payments and payment reminders. I also get a notification when a payment has been made. I have set it up with my website for consultation booking and it works absolutely fine.

Cons

Ability to take payments in multiple currency should have been good.

Alternatives Considered

MYOB Business, PayPal, Quickbooks Online and Xero

Reasons for Choosing Square Payments

Stripe was not syncing well with my accounting software (Xero and QuickBooks) so I had to shift to Square and PayPal was proving to be expensive.

Switched From

PayPal and Stripe

Reasons for Switching to Square Payments

I choose Square Payments over all these because of ease of use and quick integration with other business apps.
Hussein
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 06/10/2022

Daily square user

It’s been years and I’m loving it

Pros

It’s fixed rate and there are no hidden fees

Cons

I would love if they lower the rite to 1.5%

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