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About Square Online
Square Online is an eCommerce solution that helps businesses in retail and hospitality industries create and launch websites with a custom domain name using built-in templates. The centralized platform allows organizations to connect with customers and directly accept orders from social media platforms including Instagram, Facebook and Pinterest.
Features of Square Online include search engine optimization, inventory management, website templates, SSL security, gift cards, analytics and more. The application lets organizations receive payments through various methods including debit or credit card processing, Square gift cards, Apply Pay and Google Pay. Additionally, it enables restaurant owners to streamline and manage operations related to online orders, food deliveries or pickups and digital menus.
Square Online offers an application programming interface (API), which facilitates integration with several third-party platforms, such as Magento, BigCommerce, WooCommerce and more. Pricing is available on monthly subscriptions and support is extended via online measures.
Square Online pricing
Square Online has a free version and does not offer a free trial. Square Online paid version starts at US$29.00/month.
Starting Price:
US$29.00/month
Free Version:
Yes
Free trial:
No
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Square Online Reviews
Feature rating
5 reviews of 286
View all reviews
Casscilla
- Industry: Computer Software
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 19/02/2020
My square store
overall, I love the product, It help me get my starter business ope and running when I had no idea how to start it SQUARE ONLINE STORE got me what I need and how I needed it to be done so that I could be my best.
Pros
Well first of all it's free you can not beat that no matter how you slice the deal. Finding out what kind of store you are wanting to open. Will you be offering single shipping out will you be shipping multi items for shipping. And if you will be shipping the items or if someone will be picking the items up from you.
Cons
no bad thing s to say about this peace of software. It ask all of the right questions to get your new business up and running no mater wat it maybe that you are trying your hand at this software is ware business will come.
Kristina
- Industry: Retail
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4
4
Reviewed on 15/06/2021
User Friendly Set Up
I actually completed my site, have it up and running and am making sales! It’s a huge accomplishment to have been able to get this done! Square made it easy to navigate and was there for me when I had questions. They did not ignore my issues and kept in touch until things were fixed.
Pros
This is the mist user friendly software I have found. I have tried others and given up. But I completed my website on Square!
Cons
I’d like more creative options. To be able to soften edges of photos, create different shaped photos. More fonts to choose from and colors. Ability to make sections smaller and move wording around in more of the free space.
Alternatives Considered
WixReasons for Choosing Square Online
I had a really hard time navigating Shopify. It was not user friendly and frustrated the heck out of me.Switched From
ShopifyReasons for Switching to Square Online
I have used square for sales on my phone and found it a great interface. Once building my site all the others were difficult to navigate.
Jeff
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
1
3
Reviewed on 26/05/2023
Unauthorized charges to my clients - Apparently no big deal to Square.
I have been with Square for several months now and hoped to have them handling all the payment processing for the three businesses my wife and I own. After these recent encounters with "support", however, I'm seriously wondering whether that is a good idea.
Pros
Square has an excellent user interface (Dashboard) and all the services I need ... I really like it when all is going smoothly. But I take double-charging my clients very seriously and apparently Square doesn't.
Cons
One of my websites is an information portal that is paid for by monthly subscription. I used a Wordpress plugin that was not the best solution for interacting with Square and came to the conclusion I needed to change ... so I Deactivated the software on my site and revoked the software's authorization (ability to connect) in my Square account. A month later, charges are still being processed for subscriptions made through the old software, so my clients are now being double-billed.I have now called twice about how to stop this. In both calls I was transferred multiple times (spoke to at least five people in each call). When I finally got to someone who was willing to try to address this, both individuals came to the conclusion that there was nothing they could do to stop the unauthorized charges, and both promised me that someone who doesn't take calls would get back to me.Nobody has ever followed up after either of these calls.
Alternatives Considered
PayPalReasons for Choosing Square Online
Stripe was constantly changing settings in our account, making access extremely difficult.Switched From
Stripe
Kathleen
- Industry: Retail
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5
5
Reviewed on 15/06/2021
POM’s Review
Pros
Easy to use, affordable, quick to manage inventory, professional templates.
Cons
I wish there were a multi-select option when Bulk Editing items onto the website (as in, putting in category and marking visible at the same time).
Reasons for Choosing Square Online
Inventory Management and syncing in-store and online sales.Switched From
SquarespaceReasons for Switching to Square Online
Ease of template/use, inventory management
Kimmy
- Industry: Retail
- Company size: Self Employed
- Used Weekly for 1-5 months
-
Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5
5
Reviewed on 30/06/2021
Solid platform for a basic online store
My overall experience with Square Online is very positive because it made it super easy and cheap to create a basic online store. I was also already familiar with the dashboard because of other Square products so it was easy to use for me. However, if you want to do anything personalized or include more complicated features, Square can make it difficult.
Pros
This is an awesome product for small start-up businesses. You can do a ton with the free plan and the customer service has always been super helpful in my experience. You can literally build a working online store for free, however, to get the domain you have to pay monthly. The footer and header are already made for you and they look really professional and nice. You create the pages based on pre-made elements which makes it really easy.
Cons
The design of the website is pretty strict, you can't add much of your own designs or layouts. You have to make your ideas fit their layouts. Domain transferring was difficult, but the customer service helped. The embedded automatic forms sometimes don't work (I wouldn't get notified by all the submissions on my website). It can also be difficult to navigate the website in the editing portal.
