About Square for Retail

Square for Retail is a cloud-based point of sale (POS) and retail solution for all retailers. Key features include inventory management, customer relationship management, reporting and employee management. The solution comes with built-in payment processing and integration with all Square hardware. Square for Retail enables users to track, adjust or transfer inventory across all locations. The solution can give automatic alerts for low stock, so users know when to create and send purchase orders to vendors. Items can be searched by keyword or by scanning barcodes. Square for Retail can automatically create customer profiles with every card transaction and track customer information and purchase history. It can also automatically sort customers into loyal, casual, lapsed or custom groups. Users can then add notes and preferences to customers’ profiles. Square for Retail is available for purchase on a monthly subscription basis.
Square for Retail Software - Payment processing
Square for Retail Software - Discounts
Square for Retail video
Square for Retail Software - Payment processing - thumbnail
Square for Retail Software - Discounts - thumbnail

Square for Retail pricing

Square for Retail has a free version and offers a free trial. Square for Retail paid version starts at US$60.00/month.

Starting Price:
US$60.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Square for Retail

PayPal Commerce Platform

PayPal Commerce Platform is a digital payment platform that enables businesses and individuals to pay and accept...

Elevate

0
The Elevate Platform from SPHERE is a modular and customizable fleet and supply chain platform for Retail, Trucking,...
Shopify is a web-based e-commerce platform that offers a mobile POS (mPOS) system. The mPOS enables users to manage...
Stripe is a cloud-based solution that offers a varied set of unified APIs and tools that enable businesses to manage...
PayPal is a digital payment platform that enables businesses and individuals to pay and accept payments through an...

Quickbooks Point of Sale

QuickBooks Point of Sale is a retail point of sale system suitable for various small businesses such as clothing and...

Square for Retail Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.7
Customer Support
4.4
5 reviews of 452 View all reviews
Chase
  • Industry: Facilities Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/09/2019

Great for entrepreneurs

It is very easy to use and convenient for my customers

Pros

The ease of use for this product is amazing. I love how you can make a sale with the virtual terminal by either swiping a card or sending an invoice.

Cons

The fees per use can be cumbersome. However all pay portals have some sort of fee to use their product.

Eric
  • Industry: Telecommunications
  • Company size: 51-200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 29/06/2022

Small little POS at your finger tips

Its what we needed in a pinch to get sales orders working on the field at events. It worked well for conferences and venues.

Pros

It was easy to setup and start using when you need it. You connect it to your phone and use it as a normal POS you would in a store

Cons

Support isn't always easy to get a hold of and it wouldn't integrate it with our system. This is more for small business use and not for tracking and reporting on analytics.

Alternatives Considered

Lightspeed POS

Reasons for Switching to Square for Retail

popularity it had over any other product .. we heard the name and purchased it.
Lynn
  • Industry: Religious Institutions
  • Company size: 2-10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/11/2022

Great Mobile POS

Pros

Cost and set up were both affordable and easy, plus transactions were never an issue on any device or credit card. The processing fees were very reasonable for our use. The reporting features were very straight forward to implement in our CMS tools.

Cons

Nothing!!! Could not find an issue if we wanted to, the hardware and software worked flawlessly.

Carrie
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
2
Customer Support
1

3
Reviewed on 16/11/2022

Terrible Customer Service

Square has served it's purpose and opened a new way for transaction processing. Luckily there are now many other options.

Pros

Simple enough to add products and check out.

Cons

After using square POS for a few years, we switched to Shopify bc we also had an online store and needed to consolidate systems. We continued to pay for Square for a year although we were no longer using the system for anything other than to access old orders. When our office manager canceled the paid account, Square no longer allowed us to access the account at all. Our office manager spent several hours and finally got access. We were not informed that all other user accounts would be closed and that the only way to access old records would be through the owner email account. I called square to ask about being locked out of my account and the customer service rep ([SENSITIVE CONTENT]?) was incredibly rude, unhelpful, and sarcastic. I'm happy that we no longer use Square solely based on the customer service. Additionally, the processing fees went up drastically for us when we began offering one CBD product (THC free) out of several hundred products in our store.

Rose
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
2
Ease of Use
5
Customer Support
3

4
Reviewed on 28/09/2022

Not great inventory management

I mostly like the system and the ease of it but if they can't fix my inventory problem I will be forced to switch systems.

Pros

It was easy to set up and my account rep was extremely helpful

Cons

My inventory numbers are always wrong. I have contacted Square twice so far and I don't know if they can figure out the problem. They never call me back. Items transferred from one store to the other don't always show up in inventory. We constantly count and fix the inventory numbers in the system and within days they're wrong again.

Related categories