About Square for Retail

Square for Retail is a cloud-based point of sale (POS) and retail solution for all retailers. Key features include inventory management, customer relationship management, reporting and employee management. The solution comes with built-in payment processing and integration with all Square hardware. Square for Retail enables users to track, adjust or transfer inventory across all locations. The solution can give automatic alerts for low stock, so users know when to create and send purchase orders to vendors. Items can be searched by keyword or by scanning barcodes. Square for Retail can automatically create customer profiles with every card transaction and track customer information and purchase history. It can also automatically sort customers into loyal, casual, lapsed or custom groups. Users can then add notes and preferences to customers’ profiles. Square for Retail is available for purchase on a monthly subscription basis.
Square for Retail Software - Square for Retail payment processing
Square for Retail Software - Square for Retail discounts
Square for Retail Software - Square for Retail view orders
Square for Retail video
Square for Retail Software - Square for Retail payment processing - thumbnail
Square for Retail Software - Square for Retail discounts - thumbnail
Square for Retail Software - Square for Retail view orders - thumbnail

Square for Retail pricing

Square for Retail has a free version and offers a free trial. Square for Retail paid version starts at US$60.00/month.

Starting Price:
US$60.00/month
Free Version:
Yes
Free trial:
Yes

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Square for Retail Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.7
Customer Support
4.4
5 reviews of 459 View all reviews
Shawn
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/11/2019

Fantastic!

I have been using this register for sometime now. I use it for all my transactions and even take it with me for fairs and markets. I do all my inventory with it and the barcode scanner it’s simple. I have low inventory alerts set up to remind me to reorder products. You can create a personalized customer file for each customer and track their sales. I have square loyalty which lets you set up a customer loyalty program to reward regular customers.

Pros

I love how it’s so easy to use and very user friendly. I have the Square Register which has a large screen for me and a small screen in the front for the customers transaction. It is easy to add inventory by name and barcode with the barcode scanner. You can set up alerts, and I can still use it for cash transactions. I have the cash drawer accessory so it opens as soon as soon as you complete cash sale. It is basically a very advanced and convenient cash register that isn’t large and bulky.

Cons

The price is a little steep for small businesses. You can get the system that requires an iPad but I didn’t see the point. If you don’t have an iPad you have to purchase that in addition. I settled for the standalone register.

Craig
  • Industry: Apparel & Fashion
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 12/05/2019

Square is a great payment platform for retail stores.

This system works great for pop-ups and retail stores. You can also track what you sell and square sends you emails when you are low on products. We will continue to use Square

Pros

How simple it is to set up. You know exactly how much you are being charged. There is no hidden extra add ons. Square updated the os, so now if your customer wants to return 1 item and they purchased two, you just pull up the item and hit return.

Cons

Just make sure you do all the updates for square and os system for any pad you are using. We use an Ipad and it works great! Not much to not like.

Crayle
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used for 1-5 months
  • Review Source
Value for Money
0
Features
3
Ease of Use
1
Customer Support
1

2
Reviewed on 17/06/2021

I'm Not Sure Why This Is The Default For So Many

I haven't processed any sales. I don't trust the company enough to handle my money. They claim to be for mobile businesses, but require a desktop to manage your account. Many pages of their site were broken when I did my set up. Their customer service leaves much to be desired.

Pros

The fee structure is lower than some, and they send first time users a free mag strip reader. That's really the only benefit I can see.

Cons

-You can't manage your account from your phone. Most options are grayed out and say "desktop required."
-Once I got to my desktop, the site was really buggy and hard to use. For instance, little black dialogue boxes telling what kind of info to put in each field hover over the space you actually need to type in when you do your account set-up. When you hit the "X" in the corner of the dialogue box that is blocking your view of the typing area, a full-screen pop-up asks "Are you sure you want to leave setup?" No, I don't want to leave setup, I just need this box out of the way. My first form that I filled out was full of typos, because I couldn't see the field to type in through the black dialogue boxes.
-Their customer service is REALLY bad. When I had trouble signing up for the free card reader, I used the WORST customer service bot I've ever seen. It just kept sending bursts of 3-5 messages with links to broken pages on their website based on key words before I could even fully type my question. Then the human customer service rep I chatted with wanted to add things to my cart for me and kept trying to assume the sale before actually addressing my problem.

Alternatives Considered

Clover
Jared
  • Industry: Construction
  • Company size: 501-1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

4
Reviewed on 06/11/2022

Great Product

Pros

The user interface of square is very easy to use and can be learned by young employees with little to no difficulty.

Cons

The simple user interface can appear unprofessional to some customers.

Mayela
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 29/08/2019

The simplest payment processing system

I have a small a small business and the square software works well for my needs

Pros

The software is very easy to install. The pairing of the software with either the magstripe or the contactless reader is quite fast. Processing payments is a breeze and both readers can be used on the go or a set location.

Cons

I don’t have any problems with the software itself. It would be nice to have a better rate for card processing.

Alternatives Considered

ClinicSense, Quickbooks Online and PayPal Zettle

Reasons for Choosing Square for Retail

I was unsatisfied with the service and the fees paid

Reasons for Switching to Square for Retail

I liked the fact that there was not contract or installation fees. Also there is no monthly or retal fees. The equipment is inexpensive.

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