About ScrapRight
ScrapRight pricing
ScrapRight does not have a free version but does offer a free trial. ScrapRight paid version starts at US$49.00/month.
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ScrapRight Reviews
Feature rating
- Industry: Mining & Metals
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Help getting problems fixed
overall has been good been a few bumps in the road but always been able to sort it out
Pros
The software is easy to use has lots of features that fit our needs
Cons
There are really no cons I can think about, about the software itself. My real concern is when you need help
everything is done through email and chat lines and that does work if you are comfortable with that type of communication. I prefer to pick up a phone and talk to someone.
[SENSITIVE CONTENT HIDDEN] in Technical support has been very good to us and for our company. We appreciate her help, dedication, and quick response even though the email/chat line.
Response from ScrapRight Software
Alex, thank you for the amazing review! I appreciate the candid & honest feedback more than you know. I have spent some time today with the Support Engineers and reminded them that not everyone likes to txt & chat like you do and reminded them that our policy is to pick up the phone and call 100% of the time! Thank you for your patience with us! We appreciate your long time business with ScrapRight and all of the referrals you have sent as well!
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great software
We have been using this software since since Shon started and still today are using it .
Pros
It’s easy to use , easy to learn , and always improving it
Cons
Difficult combining 3 yards to one main server
Response from ScrapRight Software
Angela
Thank you so much for the solid feedback from one of our longest and first customers!! We appreciate you!
- Industry: Renewables & Environment
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Senior Buyer
for the price I wish the program did more. I also wish that when you call tech support to fix a problem it could be done right then, that is when the customer is here-loss of customers
Pros
It makes filing reports easy. would be better if when it messes up you could fix problems to resubmit the reports. example if license was expired be able to update after the transaction.
Cons
can not fix problems. we are just stuck. the program is slow. the program is redundant, it does not do everything we need to be compliant. ie cash cards the program forces us to type and retype customer info to stay complaint.
Response from ScrapRight Software
Elizabeth, we are so sorry for your experience with https://iscrapright.com/, I believe we shared with you early on, all of the features you are looking for are available at https://scrapright.com/ and we would love the opportunity to assist you in upgrading your account. We are hoping that an upgrade would also turn that frown upside down and help get you to 5 Stars!! That's our goal! If not know that we are working on improving your experience with iScrapRight every day and we have some exciting things in the pipeline for you! Shon Duty 877-897-6422
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Scrap Right is the Right Choice
We have enjoyed excellent service for five years now. They are always willing to improve there product to keep current with technology and industry trends. I look forward to running Scrap Right in all of our future location!
Pros
The ScrapRight Software is the easy to use. Customers are in and out quickly with complete transparency. We can also recall old purchases with easy. This system has paid for its self over and over again! I have it in use at both of my yards and if ever we have a problem tech support is always available to assist.
Cons
Scrap Right is real good about addressing issues and making changes to better fit your needs.
Response from ScrapRight Software
Pat, thank you for you very kind review! We appreciate partnering with you, your companies & your employees! And we look forward to being there with you as you grow into your new locations!
- Industry: Environmental Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
My Personal Experience
We were recently with a company that we literally had issues with DAILY. I don’t mean like one or two, I mean like we hardly even got to use the system we paid for each month! Since getting with ScrapRight, it’s been SUCH A BLESSING, & the customer service has been exceptionally AMAZING!!! I’d recommend them to EVERYONE that wanted a low cost, AFFECTIVE way to run their business simple, professional, EXTREMELY great customer service, and never have to worry after hours what the day will bring come tomorrow!
Pros
It’s extremely easy to learn, use as well as to teach our employees! Even those not so efficient in English comprehends this!
Cons
There is absolutely NOTHING I’d say negative!!
Response from ScrapRight Software
Wow Christina! Your comments blow me away! Thank you so much! This is exactly our mission to strive to make a difference for customers that have no or underperforming software! Our continued commitment to you will be to service you for a very long relationship at this same level! We are so glad you chose to partner with us! Do you know anyone else that we can help in this way?
