4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

About ScrapRight

ScrapRight is an inventory control software designed to help businesses create sales contracts, manage the cost of materials, handle stocks and perform shipments. The platform enables managers to ensure compliance with government regulations and capture signatures as well as fingerprints for security purposes. It offers features such as product pricing, real-time quotes for customers and tracking of past shipments. Additionally, ScrapRight lets stakeholders create sales contracts, manage purchase orders and generate invoices.
ScrapRight Software - ScrapRight's Ticketing Screen UI showing selection buttons for picking a desired material group
ScrapRight Software - An example of the ScrapRight interface showing a selection of customers listed by ticket number, plus the onscreen keyboard
ScrapRight Software - ScrapRight's Inventory Control & Shipping screen features data visualizations for aluminium cans and overall inventory levels
ScrapRight video
ScrapRight Software - ScrapRight's Ticketing Screen UI showing selection buttons for picking a desired material group - thumbnail
ScrapRight Software - An example of the ScrapRight interface showing a selection of customers listed by ticket number, plus the onscreen keyboard - thumbnail
ScrapRight Software - ScrapRight's Inventory Control & Shipping screen features data visualizations for aluminium cans and overall inventory levels - thumbnail

ScrapRight pricing

ScrapRight does not have a free version but does offer a free trial. ScrapRight paid version starts at US$49.00/month.

Starting Price:
US$49.00/month
Free Version:
No
Free trial:
Yes

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ScrapRight Reviews

Feature rating

Value for Money
4.4
Functionality
4.4
Ease of Use
4.5
Customer Support
4.5
5 reviews of 99 View all reviews
Randa
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 21/02/2020

Great way to stay organized

I can't imagine running our business without Scrapright. It's made daily business so much easier. The customer service is excellent. Anytime I have a question or problem they respond within the hour and have a solution for me.

Pros

It prevents a lot of mistakes to happen from human error. It saves us time by generating a ticket and doing the math that by the time the customer comes to the window they are already paid and taken care of. I like how you can make the program to fit your needs as far as different commodities and prices for specific customers.

Cons

Using the Ipad on the road. You have to be connected to wifi in order to log in. Then when you go on the road and try to use the printer it only prints "weight" ticket. Sometimes when you don't have wifi the ticket gets lost. I understand the ticket isn't connected remotely and it's supposed to sync when you hit wifi, it doesn't on occasion.

Response from ScrapRight Software

Good morning Randa! Thank you for the amazing review! Appreciate it more than you know!
Regarding the iPad, you can now login remotely without Wifi and without an iPad that is connected to the internet. This would of course eliminate the possibility of losing a ticket as well. I asked Derek to give you a shout on how to make this happen for you ASAP!
If, after that call, it resolves your cons and you want to update your review, I believe Capterra makes a way for that!

Replied 24/02/2020
Alex
  • Industry: Mining & Metals
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/04/2021

Help getting problems fixed

overall has been good been a few bumps in the road but always been able to sort it out

Pros

The software is easy to use has lots of features that fit our needs

Cons

There are really no cons I can think about, about the software itself. My real concern is when you need help
everything is done through email and chat lines and that does work if you are comfortable with that type of communication. I prefer to pick up a phone and talk to someone.
[SENSITIVE CONTENT HIDDEN] in Technical support has been very good to us and for our company. We appreciate her help, dedication, and quick response even though the email/chat line.

Response from ScrapRight Software

Alex, thank you for the amazing review! I appreciate the candid & honest feedback more than you know. I have spent some time today with the Support Engineers and reminded them that not everyone likes to txt & chat like you do and reminded them that our policy is to pick up the phone and call 100% of the time! Thank you for your patience with us! We appreciate your long time business with ScrapRight and all of the referrals you have sent as well!

Replied 07/04/2021
ELIZABETH
  • Industry: Renewables & Environment
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
2
Ease of Use
3
Customer Support
3

2
Reviewed on 15/10/2019

Senior Buyer

for the price I wish the program did more. I also wish that when you call tech support to fix a problem it could be done right then, that is when the customer is here-loss of customers

Pros

It makes filing reports easy. would be better if when it messes up you could fix problems to resubmit the reports. example if license was expired be able to update after the transaction.

Cons

can not fix problems. we are just stuck. the program is slow. the program is redundant, it does not do everything we need to be compliant. ie cash cards the program forces us to type and retype customer info to stay complaint.

Response from ScrapRight Software

Elizabeth, we are so sorry for your experience with https://iscrapright.com/, I believe we shared with you early on, all of the features you are looking for are available at https://scrapright.com/ and we would love the opportunity to assist you in upgrading your account. We are hoping that an upgrade would also turn that frown upside down and help get you to 5 Stars!! That's our goal! If not know that we are working on improving your experience with iScrapRight every day and we have some exciting things in the pipeline for you! Shon Duty 877-897-6422

Replied 17/10/2019
Angela
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 08/07/2020

Great software

We have been using this software since since Shon started and still today are using it .

Pros

It’s easy to use , easy to learn , and always improving it

Cons

Difficult combining 3 yards to one main server

Response from ScrapRight Software

Angela
Thank you so much for the solid feedback from one of our longest and first customers!! We appreciate you!

Replied 10/07/2020
pat
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/04/2019

Scrap Right is the Right Choice

We have enjoyed excellent service for five years now. They are always willing to improve there product to keep current with technology and industry trends. I look forward to running Scrap Right in all of our future location!

Pros

The ScrapRight Software is the easy to use. Customers are in and out quickly with complete transparency. We can also recall old purchases with easy. This system has paid for its self over and over again! I have it in use at both of my yards and if ever we have a problem tech support is always available to assist.

Cons

Scrap Right is real good about addressing issues and making changes to better fit your needs.

Response from ScrapRight Software

Pat, thank you for you very kind review! We appreciate partnering with you, your companies & your employees! And we look forward to being there with you as you grow into your new locations!

Replied 29/04/2019

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