4.8
Overall rating
Reviews

4.8
Overall rating
Reviews

About Docusign

Docusign helps organizations connect and automate how they prepare, sign, act on and manage agreements. Docusign offers eSignature, the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and more than a billion users in over 180 countries use Docusign to accelerate the process of doing business and simplify people's lives. Docusign helps your business: * Send, sign and track agreements quickly and easily * Boost customer satisfaction by providing a superior signing experience * Standardize the agreement process * Save time by reducing manual work * Increase accuracy of agreements * Integrate with your existing business systems Why companies everywhere choose Docusign: * Trusted by over a million customers and more than a billion users * 80% of agreements completed in 24 hours (44% in < 15 minutes) *Saves an average of $36 per document compared to traditional paper processes * 24/7 customer support * 350+ integrations and APIs *Docusign eSignature has the most 5-star reviews of any electronic signature product on Apple App Store, Google Play Store and Salesforce AppExchange * Docusign eSignatures are secure, lawful and court-admissible
Docusign Software - DocuSign Click
Docusign video
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Docusign pricing

Docusign does not have a free version but does offer a free trial. Docusign paid version starts at US$10.00/month.

Starting Price:
US$10.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Docusign

Docusign Reviews

Feature rating

Value for Money
4.5
Functionality
4.7
Ease of Use
4.7
Customer Support
4.5
5 reviews of 8,553 View all reviews
Samuel
Samuel
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/10/2022

The finest of electronic signatures Without difficulty and paper

Utilizing DocuSign has been amazing in every way. Without having to bother about printing, it's nice to be able to quickly email contracts and agreements. DocuSign's secure signing system also enables electronic signatures. I frequently use it since DocuSign has made it so simple and quick to review and sign the multiple agreements files and contract papers we must give to our clients. It also saves us a ton of time and protects the environment by avoiding the use of a pen and paper. DocuSign is a tool that I absolutely enjoy using.

Pros

I have the ability to communicate legally binding papers to anybody, anywhere. They don't require that I see them in person or access my business computer at the workplace. Anywhere you want! Make adjustments using templates and save them for later use. It's quite practical to utilize some third-party apps with Docusign. The security and ease of usage are excellent for use with legal documentation.

Cons

The commercial version of DocuSign is more expensive than the alternatives, and I didn't utilize it until the business collaborated with them to make it available to all outside salespeople. For the essential functions of electronically signing a document via a touchscreen or smart device, there are less expensive and free apps available. DocuSign can also be difficult to use because of a function for setting up signatures that takes a long time and isn't truly essential, but you don't immediately realize it.

Verified Reviewer
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

4
Reviewed on 05/05/2024

DocuSign has been smooth sailing for me.

Pros

When contractual documents are sent to me, I like how I am able to append my signature on them from the comfort of my web browser and send them back to the recipient, without necessarily even needing to download the DocuSign app.
This ease of being able to sign legal binding documents seamlessly from the comfort , of wherever I am, is while I love DocuSign.

Cons

Nothing for now. I use DocuSign to sign documents at least once a month and as far as I am concerned, it's been a smooth experience for me.

Lucien
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
2

3
Reviewed on 15/05/2024

Docusign is a product that needs a lot of improvement

Overall a poor experience which ultimately led us to explore using PandaDocs as a replacement.

Pros

Docusign contract open tracking was really powerful for us because it empowered our sales team to follow up and close deals in real-time.

Cons

Docusign is not user friendly UX and extremely restricting when it comes to customisation. We were constantly struggling with clients who couldn't understand how to sign because of the poor UX/UI. In addition, we wanted to add a lot of customisation to our contracts to make them appear like pitch decks but this proved incredibly hard in Docusign. We weren't blown away by customer success and were genuinely surprised Docusign was the market leader at the time.

Piero
  • Industry: Pharmaceuticals
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
0

5
Reviewed on 06/03/2024

The number one system for document signature

I can state that from the point of the approval workflow and paper management Docusign is a game changer and it is one of products that can really (coupled also with powerautomate and other Microsoft system) do the digitalization process that lot of CIO are dealing with today

Pros

I like the overall system and the possibility offered by the workflow to design and adapt your models to the organization you work for. The possibility offered by rest api allow to connect external system with docusign for any signature. We use it for hiring new employee as well as for internal SOP signature

Cons

the fact that the CRf21/11 which is mandatory in pharma field need a separated contract so I have to sign two different contract while it would be great to have a contract that rules everything

Paris
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/05/2024

Docusign does exactly what it says it will

Pros

It is very easy to use. It is easy to track and sequence contract signatures. I have never had any issues with it at all.

Cons

It is the leader in the space and so it is the most expensive solution.

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