Mango Practice Management

3.9
Overall rating
Reviews

3.9
Overall rating
Reviews

About Mango Practice Management

Mango Practice Management (formerly known as Mango Billing) is a cloud-based practice management solution that is a game-changer for professional service firms to automate processes for Time & Expense Tracking, Invoicing, Scheduling and Payments Processing. Key features include Due Date Management, Document Management System, Online Payments to include Credit Card and ACH Processing, a Practice Management Reports Center and other feature to streamline the management of your firm. Mango Practice Management works with CPA Accounting Firms, Bookkeeping Agencies, Consulting Firms, Legal Firms and any other business that needs to track and manage time effectively. It provides a complete 360-degree view of all Client information to include Invoice History, Payment History, Contacts, Note History, Email History, Engagement Management and more. The Appointments calendar integrates with Google Calendar letting you access appointments on any mobile device. Our Dashboards provide key information at a glance. Mango Practice Management is complete with a Client Portal to facilitate online payments handling all Credit Cards and ACH transactions. Documents can be shared in the Document Management System and are available to clients in the Portal. Clients can upload documents with customizable email notifications. All data is secure with full encryption during transfer and at rest. Pricing is available with a monthly subscription. We can import Clients, Open Invoices and Open Time Records (WIP) from your existing solution. Big and small firms are up and running in a half day or less. Our implementation and training is so streamlined, we don't charge extra for this service. Support is available via Phone, Email, Virtual Meetings and Live Chat.
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Mango Practice Management Software - Mango Billing reports center screenshot
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Mango Practice Management Software - Mango Billing reports center screenshot - thumbnail
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Mango Practice Management pricing

Mango Practice Management does not have a free version but does offer a free trial. Mango Practice Management paid version starts at US$35.00/month.

Starting Price:
US$35.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Mango Practice Management

Mango Practice Management Reviews

Feature rating

Value for Money
3.9
Functionality
3.7
Ease of Use
3.8
Customer Support
3.9
5 reviews of 54 View all reviews
Paul
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 31/08/2023

Accounting Firm Review

Your team is great to work with and assists quickly in fixing any problems and also in helping us role out new signature pages each year.

Pros

Our firm enjoys the integration with Outlook in that we can send docs, receive docs and capture signatures all within Outlook.

Cons

We dont use the data management as much due to already having one, we did try to explore this and decided against using as we enjoy the search ability of Doc.it in that realm.

Alternatives Considered

Doc.It Suite and Docusign CLM

Reasons for Switching to Mango Practice Management

We have a hybrid system here at our office and use yours and Doc.it together.

Response from ProfitSolv

Thanks for your feedback, Paul! We appreciate your support and business.

Please feel free to reach out to support if you have questions about specific features or feedback on what you'd like to see added/updated, specifically around our DMS.

Mango is built for accountants, by accountants. That means your insight and feedback are critical for continued innovation!

Replied 14/09/2023
Elizabeth
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/08/2023

Great product!

great product and support and easy for our team to learn and navigate it. It is actually saving us money and increased our productivity.

Pros

This software has made our business so much easier to manage and that has led to growth in our customer base. The customer service is always there for us whenever we have a question and they really care about the success of our company.

Cons

Haven't had any negative experience with the product or the Mango folks.

Response from ProfitSolv

Elizabeth,

Thank you for your review! We've made it our mission to make accountants' lives easier. And we're elated to hear that we have been able to play a small role in your success.

If you have any questions or would like help with specific features, please do not hesitate to reach out to our support team. We are here to serve you!

Replied 10/08/2023
Nani
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 17/11/2022

Never Ever Use This Product

LAME. ACH payments never worked fully. Invoicing never worked fully. Customer service never resolved our issues. AND BEST OF ALL. No money back guarantee. You get what you get, and that's all. So, if you want to blow a couple thousand dollars on a product that won't work, go for it! This is the choice for you.

Pros

The thing that bums me out, is I did love this product. IF IT WORKED! But it never ever fully worked. Whether the invoices weren't actually being sent to our clients. To the QuickBooks sync agent never working 100%. To the ACH payments constantly being down and having to hear about from our clients. We left mango after 5 months and literally to this day they haven't resolved our issues or reached out once, and they literally don't even know we aren't using it.

Cons

Good luck getting someone in real time to help you. You can email, attempt calls, leave messages... they're going to say their working on it but then never tell you what the problem is and why it's taking so long. They're in a different time zone, and they use that fact to their advantage.

Alternatives Considered

Firm360

Reasons for Choosing Mango Practice Management

It was too clunky and we didn't enjoy the flow of things.

Switched From

BigTime

Reasons for Switching to Mango Practice Management

Because we were misinformed on the product we would be getting. We are now with Firm360 and are happier than ever.
Dan
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/08/2023

Mango Practice Management Allows Me to Focus on Clients and Engagements

Pros

Ease of use and data entry (T & E); customer support; options to invoice; options for me to bill at different rates

Cons

Nothing from my practice perspective! It has everything I need for my forensic accounting practice.

Alternatives Considered

Sage Timeslips and QuickBooks Time

Reasons for Switching to Mango Practice Management

The simplicity of what I needed for my practice; price point; customer service; commitment to continue to improve the product

Response from ProfitSolv

Thank you for the kind words, Dan!

Replied 09/08/2023
Sean
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

5
Reviewed on 06/07/2021

The only way to convey a tax return to a client.

We convey all of our tax return copies digitally through the Imaginetime Platform and feel secure that the end-to-end encryption is what our firm needed.

Pros

I really appreciate how Imaginetime (1) stores files sent to client on the cloud platform and (2) encrypts the tax return for our clients to review. We started using the digital signature option this year during tax season with relative success.

Cons

Needs more integration with softwares such as Ultratax and Quickbooks.

Alternatives Considered

Canopy

Reasons for Switching to Mango Practice Management

Ease of use, straight forward, up-front pricing. Great service!

Response from ProfitSolv

Thanks, Sean! It is a pleasure to be working with you!

Replied 07/07/2021

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