Mango Practice Management

3.9
Overall rating
Reviews

3.9
Overall rating
Reviews

About Mango Practice Management

Mango Practice Management (formerly known as Mango Billing) is a cloud-based practice management solution that is a game-changer for professional service firms to automate processes for Time & Expense Tracking, Invoicing, Scheduling and Payments Processing. Key features include Due Date Management, Document Management System, Online Payments to include Credit Card and ACH Processing, a Practice Management Reports Center and other feature to streamline the management of your firm. Mango Practice Management works with CPA Accounting Firms, Bookkeeping Agencies, Consulting Firms, Legal Firms and any other business that needs to track and manage time effectively. It provides a complete 360-degree view of all Client information to include Invoice History, Payment History, Contacts, Note History, Email History, Engagement Management and more. The Appointments calendar integrates with Google Calendar letting you access appointments on any mobile device. Our Dashboards provide key information at a glance. Mango Practice Management is complete with a Client Portal to facilitate online payments handling all Credit Cards and ACH transactions. Documents can be shared in the Document Management System and are available to clients in the Portal. Clients can upload documents with customizable email notifications. All data is secure with full encryption during transfer and at rest. Pricing is available with a monthly subscription. We can import Clients, Open Invoices and Open Time Records (WIP) from your existing solution. Big and small firms are up and running in a half day or less. Our implementation and training is so streamlined, we don't charge extra for this service. Support is available via Phone, Email, Virtual Meetings and Live Chat.
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Mango Practice Management Software - Mango Billing reports center screenshot
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Mango Practice Management Software - Mango Billing reports center screenshot - thumbnail
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Mango Practice Management pricing

Mango Practice Management does not have a free version but does offer a free trial. Mango Practice Management paid version starts at US$35.00/year.

Starting Price:
US$35.00/year
Free Version:
No
Free trial:
Yes

Alternatives to Mango Practice Management

Mango Practice Management Reviews

Feature rating

Value for Money
3.9
Functionality
3.7
Ease of Use
3.8
Customer Support
3.9
5 reviews of 54 View all reviews
Paul
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 31/08/2023

Accounting Firm Review

Your team is great to work with and assists quickly in fixing any problems and also in helping us role out new signature pages each year.

Pros

Our firm enjoys the integration with Outlook in that we can send docs, receive docs and capture signatures all within Outlook.

Cons

We dont use the data management as much due to already having one, we did try to explore this and decided against using as we enjoy the search ability of Doc.it in that realm.

Alternatives Considered

Doc.It Suite

Reasons for Switching to Mango Practice Management

We have a hybrid system here at our office and use yours and Doc.it together.

Response from ProfitSolv

Thanks for your feedback, Paul! We appreciate your support and business.

Please feel free to reach out to support if you have questions about specific features or feedback on what you'd like to see added/updated, specifically around our DMS.

Mango is built for accountants, by accountants. That means your insight and feedback are critical for continued innovation!

Replied 14/09/2023
Elizabeth
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/08/2023

Great product!

great product and support and easy for our team to learn and navigate it. It is actually saving us money and increased our productivity.

Pros

This software has made our business so much easier to manage and that has led to growth in our customer base. The customer service is always there for us whenever we have a question and they really care about the success of our company.

Cons

Haven't had any negative experience with the product or the Mango folks.

Response from ProfitSolv

Elizabeth,

Thank you for your review! We've made it our mission to make accountants' lives easier. And we're elated to hear that we have been able to play a small role in your success.

If you have any questions or would like help with specific features, please do not hesitate to reach out to our support team. We are here to serve you!

Replied 10/08/2023
Cherie
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
2
Ease of Use
4
Customer Support
1

2
Reviewed on 11/07/2023

Think twice about moving to Mango Billing

Implementation was fine, as we imported our own data using Mango's templates. There were minor fixes that tech support needed to correct and those were done mostly on time.

Pros

The reporting ability of Mango during the demo was the feature that compelled us to move to Mango. As well as, the ability to track staff loaded costs in certain reports. Unfortunately, all reports that were demo'd are not available in the working version.

Cons

Current support for Mango Billing is horrible. It took support 4 months to get back to us about an import error that we experienced at the beginning of tax season. We did not hear back until after April 15th. By then, our staff hand entered our tech charges, so we could bill.Certain support folks are not knowledgeable and provide the incorrect procedures.

Response from ProfitSolv

Cherie,

We apologize for your experience with our support team. We have made major changes to our team to offer the most helpful and knowledgeable support that the industry has to offer.

We've made a large investment in our engineering and product teams to bring more features that help you run your practice efficiently and effectively.

If you haven't recently, we would suggest you reach out to our customer success team to show you the features you're looking for and answer any additional questions you may have.

We are here to serve you and appreciate your feedback.

Replied 09/08/2023
Dan
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/08/2023

Mango Practice Management Allows Me to Focus on Clients and Engagements

Pros

Ease of use and data entry (T & E); customer support; options to invoice; options for me to bill at different rates

Cons

Nothing from my practice perspective! It has everything I need for my forensic accounting practice.

Alternatives Considered

Sage Timeslips and QuickBooks Time

Reasons for Switching to Mango Practice Management

The simplicity of what I needed for my practice; price point; customer service; commitment to continue to improve the product

Response from ProfitSolv

Thank you for the kind words, Dan!

Replied 09/08/2023
Sue
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 26/07/2021

Imagine Time improvements

Overall the experience is good. I like having 3 different programs I need all rolled in to one. Prior, I had time keeping, portal and due date tracking software. Now all 3 of those are in one software.

Pros

Being able to email docs to a client that is encrypted.

Cons

I believe the software is new and a there are a few kinks to work out yet. Support is very eager to get it right though.
We have to pay for a seat for every person who has time, vs old Imagine Time where the receptionist would enter all time for all employees.
I don't like to have to log in to imagineshare to get to portal. It seems like this should be in the single log in for mango billing.

Response from ProfitSolv

Thank you, Sue!

Replied 27/07/2021

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