About Jobber

Jobber is a cloud-based field service management software solution that allows small and midsize service businesses to manage field staff, provide customer support, and expand business operations either through a mobile app or a desktop dashboard. As a service business solution, Jobber supports over 50+ service industries and provides interchangeable tools such as an integrated CRM, real-time scheduling and dispatching, expense tracking, invoice creation and billing, online booking, a self-service client hub, quoting, client reminders, automatic emails and many more. With time tracking functionality, Jobber's scheduling module allows users to update any job in real-time such information on task completed and project progress so management can effectively track field personnel. For assignments, management teams can set up individual jobs or recurring contracts and assign multiple field technicians to a single job. Jobber allows users to create professional invoices using customizable templates and will automatically send invoices via email. For epayments, Jobber partners with various electronic payment apps, such as Stripe and Paypal to streamline electronic billing. Jobber’s customer relationship management (CRM) module will track past clients' contact information allows users to create custom fields, tags, attach files or phones, and more. All of this is connected back to the billing and work history. In addition, any client can approve quotes, schedule work orders, pay invoices and communicate with service teams using Jobber's self-service client hub. The Jobber app is available for iOS and Android devices.
Jobber Software - Organize your service business.
Jobber Software - Get paid faster.
Jobber Software - Cut transit time.
Jobber Software - Easy service scheduling.
Jobber Software - Run your business from anywhere.
Jobber video
Jobber Software - Organize your service business. - thumbnail
Jobber Software - Get paid faster. - thumbnail
Jobber Software - Cut transit time. - thumbnail
Jobber Software - Easy service scheduling. - thumbnail
Jobber Software - Run your business from anywhere. - thumbnail

Jobber pricing

Jobber does not have a free version but does offer a free trial. Jobber paid version starts at US$19.00/month.

Starting Price:
US$19.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Jobber

QuickBooks Online Advanced

QuickBooks Online Advanced is a cloud-based accounting solution that helps small to large enterprises manage expenses,...

Jobber Reviews

Feature rating

Value for Money
4.3
Functionality
4.2
Ease of Use
4.5
Customer Support
4.5
5 reviews of 752 View all reviews
Andy
Andy
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/02/2019

Jobber is the BEST

I first started using jobber almost 5 years ago when I decided to test out the free trial. Since that day, I have continued using the software and have grown my business over 400%. I think one of my favourite parts about jobber is the level of exceptional customer service; not only online but also in person. Additionally, my work flow for my business has improved a vast amount over the years. Invoicing: What used to take me hours, is now a simple 30 minute task. Quoting: What used to be done on a scrap piece of paper, is now done on my iPhone. Scheduling: What used to be done on excel, is now organized through the online calendar which can be accessed anywhere, anytime. Overall, I would recommend jobber to anyone running a service based business, and would be happy to answer any further questions.

Pros

-The jobber platform is very easy to use and can be learned quickly.
-Batch invoice creation is extremely helpful.
-Jobber makes quoting, booking and scheduling jobs a breeze!
-Having a client hub is a real crowd pleaser.

Cons

Jobber is overall a 5/5 software system that has been the best thing for helping my business grow. Over the almost 5 years of using Jobber, the only thing I would like to remind people is that once you delete something, there is no way to get it back. I accidentally deleted an invoice once, and it was gone for good. This was my mistake, so as long as you're more cautious than I was that day, you'll be good.

Response from Jobber Software

Andy! Thanks so much for this thorough feedback. We're so proud to work with your team and are so glad to hear we've been able to help make improvements across your processes.

Unfortunately we can't always recover deleted items, but sometimes we can, so always feel free to reach out to our Success Team in the event we can recover something just in case.

Thanks again for taking the time to leave a review :)

Replied 23/04/2019
Michael
  • Industry: Farming
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
2
Ease of Use
2
Customer Support
0

5
Reviewed on 10/04/2024

Change is not always good.

Jobber is a wonderful tool although a little pricey, It would be nice if it could be paid for in English oounds without the need for currency change costs.

Pros

The old home page was very robust and allowed for a good degree of business management on the fly

Cons

The new home page is a backward step in terms of usability of this platform

Kay
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 19/03/2024

Customer Experience is Unacceptable

I have had the WORST experience with customer service. They have held up over $30K in invoices for over 9+ business days. I have been on the phone with customer service daily for 2+ hours with NO response, NO ability to escalate, and now work has completely HALTED. Regardless of the APP, the experience is NOT worth it.

Pros

App is great, customer service is terrible.

Cons

I have had the WORST experience with customer service. They have held up over $30K in invoices for over 9+ business days. I have been on the phone with customer service daily for 2+ hours with NO response, NO ability to escalate, and now work has completely HALTED.

Blair Mychal
Blair Mychal
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
2

4
Reviewed on 07/02/2024

My Review

Pros

The Ease Of Use, the customer portal, the workflow from client inquiry to job scheduling and billing

Cons

When you have an issue or cancel, all your data is locked away from you so if you dont have a daily backup you could lose all your client information that is in the system

Alternatives Considered

HoneyBook, Housecall Pro, Workiz and QuickBooks Online

Switched From

QuickBooks Online
Tim
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/03/2024

JOBBER is amazing

Pros

It has made our daily functions easier, especially when it comes to customer communication and interaction.

Cons

One downside I have noticed is that when searching for a job or quote, it requires scrolling down to find it. It would be more convenient if the jobs were organized into tabs such as "waiting to be signed," "signed," "scheduled," "invoiced," etc.

Alternatives Considered

Leap

Reasons for Switching to Jobber

Seems to work better for what we needed.

Related categories