About Timesheets.com

Timesheets.com provides cloud-based time tracking for small and midsize businesses. The service allows employers to track both hourly time for payroll and project time for billing. Employers can also track reimbursable expenses, employee schedules and human resources (HR) documents. The mobile version allows users to track time and expenses remotely. Time off and accruals can be managed through time-off requests, a time-off calendar, usage tracking and reporting. HR features include document management and communication tools. Time can be exported to QuickBooks and other payroll and accounting packages. Other integrations include Paychex, ADP, SurePayroll, Ceridian, Gusto and more. Pricing is per user per month. Timesheets.com offers phone, chat, email and text message support.
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Timesheets.com pricing

Timesheets.com has a free version and offers a free trial. Timesheets.com paid version starts at US$4.50/month.

Starting Price:
US$4.50/month
Free Version:
Yes
Free trial:
Yes

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Timesheets.com Reviews

Feature rating

Value for Money
4.7
Functionality
4.5
Ease of Use
4.6
Customer Support
4.8
5 reviews of 759 View all reviews
Danielle
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 23/01/2018

Great for tracking employees who work in the field! Easy to install and use on smart phones.

GPS tracking, Accurate time keeping, Ability to look back and refer to jobs worked on.

Pros

I really like the GPS tracking capability on timesheets.com. It helps to verify accuracy of where our guys clock in and out when they are in the field. It was very easy to install on their smart phones and they do not have any problems using it. It is very straight forward.
Another great feature is the reports that can be downloaded - good for printing timesheets. Also, customer service is great! I've only worked with rep since we've been using the app (September, 2016), but she is very helpful in answering my questions. If she doesn't know the answer, she always gets back to me after researching it with her technical team.

Cons

We would like to use the Customer module of the app for our jobs, but our guys cannot assign a "Customer" to their day through the app. As a work around, we have utilized "Account Codes" and "Notes". The guys will chose the job name using an "Account Code" and in the "Notes", they will indicate the work that was done on that job for the day.

Heike
  • Industry: Education Management
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 19/09/2022

I usually like!

Overall, I loved the save time and auto-save feature. I think it is one of the rare software that you can use for a long time and be satisfied. Also, thank you for your interest in customer service.

Pros

If you need a web-based timeline, you can rely on this software. I like the overall quality. It is obvious that it is a company that cares about customer satisfaction, and they managed to evaluate the negative comments and make the software up-to-date and error-free.

Cons

Since it is web-based, I sometimes have trust problems, but I have never had a negative experience in this regard. Since I've always been an obsessive person about trust, I think they will reach more users if they are updated on this issue. I think the general problem of the software we use today is the problem of trust.

Cassandra
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
2
Features
3
Ease of Use
4
Customer Support
4

3
Reviewed on 09/04/2021

Timesheets for hire

The best experience is the ability to keep an accurate account of time tracking

Pros

I have to say, this is a not really difficult application but it keeps an accurate account of time tracking. You don't clock in unless you are in the building of facility you work and you are connected to the app itself. It has a tracker on the app that lets you know that you are in the correct place at this time and it clocks you in when you go to the app.

Cons

I don't like the fact that you have to go into the app just to check in. I fell like the employee should be able to manage the app better from their phone. If you don't have your phone, then you have to waste time to physically go to a computer to check in. I honestly love the time cards better than this actual app. It can become complicated because it only shows the iphone compatible and it does work under the android system but it compiles complications. If the employee has any other type of phone because not everyone has the best type of phone, they will have issues.

Response from Timesheets.com

Capterra ignored our pleas to remove this review. We can see the full name of the reviewer and their company name, and neither were ever users in our system. Also, we work fine on Android, contrary to the comments made by this reviewer. Our mobile site works on any browser. Please do not use this review in your evaluation of our service. Thank you!!

Replied 03/05/2021
Tammy
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 25/07/2022

TimeSheets - Best Customer Service Ever

Love it

Pros

1. Great customer service. 2. Able to use on various job sites and see where they clock -in/out 3. Easy to use 4. Great price point user based. 5. You can pick and choose what features you want to use.

Cons

1. Memo feature: Memos do not show up on Mobile version only desktop :-(
2. PTO: not easy for workers out in the field or at home to use or find PTO if used to using the mobile view. when they switch to the desktop view

Alternatives Considered

Clockify

Reasons for Choosing Timesheets.com

Needed to see where workers are clocking in. Need a system that can be used by multiple people in multiple locations and not be an app that uses workers' data on their phone.
Winnie
  • Industry: Insurance
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/09/2022

Great Resource for my Business

Very good

Pros

The easy in reaching customer service for assistance. They are knowledgeable and ready to help.

Cons

Nothing in particular...I thoroughly enjoy using the product and will continue to use it indefinitely.

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