About Cavallo SalesPad

Brought to you by the designers of SalesPad, Cavallo offers distribution management software with all the power of a CRM and ERP solution, and all the functionality of the industry’s biggest tech powers, with none of the bottlenecks, frustrating interface, or difficult-to-access data. Distribution is in our DNA — Cavallo’s foundational software was designed by a distributor for his own business. In two decades since, we’ve expanded our software using the best research there is — our customer’s real world distribution scenarios. Leverage new and improved software to execute, optimize, and analyze your distribution processes.
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Cavallo SalesPad pricing

Cavallo SalesPad does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Cavallo SalesPad Reviews

Feature rating

Value for Money
4.2
Functionality
4.1
Ease of Use
4.3
Customer Support
4.2
5 reviews of 134 View all reviews
Wassim
  • Industry: Professional Training & Coaching
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/08/2020

The way forward for GP users

SalesPad offers the logical path for Dynamics GP users to become more efficient, take advantage of modern technology and grow their business with the least cost and effort

Pros

The software offers Microsoft Dynamics GP users an easy and natural evolution into modern technology. It spares GP users wishing to evolve their ERP the huge cost and disruption associated with changing from one ERP to another.

Cons

The software does not offer a start to end user experience. It still depends on the users performing sevarl back end processes directly in Dynamics GP

Alternatives Considered

Dynamics 365

Reasons for Choosing Cavallo SalesPad

SalesPad allows us to be much more productive

Reasons for Switching to Cavallo SalesPad

SalesPad leverages the knowledge we have gathered on Dynamics GP over the last 20 years, and builds on top of it instead to replacing it
Jennifer
  • Industry: Wholesale
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
3

4
Reviewed on 12/08/2019

Great add to GP

Its a great product without great support on the back end. If you do not have an inside computer techie/software editing person I wouldn't not recommend this product to a new user. SalesPad expects the user to just know how to use, edit and manipulate the data. SalesPad provide a few You Tube videos and updates in newsletters with the expectation the end user to just fully understand and implement. Their technical customer service support leaves a lot to be desired.

Pros

The ease of functionality of working SalesPad in real time and the data pulled from GP is accurate. Sales department likes the ease of putting in an order and search/look up options.

Cons

Customer service is challenged. They have a good product but, then to fully support it SalesPad have mostly fluff for customer service. You have a front person who has little to no knowledge as to how to solve the issues submitted. He/she then has to escalate an issue up the chain of commands until someone deeper inside SalesPad can figure it out. But, those individuals don't step forward to solve it - they feed the info back down the latter of command. And back and forth the project goes for every little step that doesn't fully work. It's time consuming, very repetitive and all on the users dime.

Response from SalesPad

Thanks for your feedback on our support team, we take these comments very seriously. We've seen the need to get responses back to customers faster, and have since added a support engineer to the team. This engineer is an experienced program developer who formerly managed our product development department. We've already seen this change transform resolution times drastically, and we expect this trend to continue. Often, this support engineer is actively troubleshooting with a support representative while you're on a call. For issues that require a deeper level of development work, we'll be sure to stay on top of these situations and communicate with you in a proactive manner. The sole reason SalesPad exists is to help your business succeed, and we want to do that any way we can.

Replied 14/08/2019
J. Power
  • Industry: Medical Devices
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 26/07/2019

A solid front-end tool for companies using Dynamics GP

We use SalesPad as our primary interface for our Customer Service department, order entering, and on-the-fly sales and inventory analysis. We have made numerous customizations to aid our business processes, and SalesPad support (along with healthy support from our VAR) has made this pretty easy and inexpensive. We have rarely had issues that caused work-stoppages or other serious reductions in workflow. Rather, I would say the SalesPad interface has been a boon to increasing productivity and reducing errors.

Pros

Much easier interface than the default GP one. License costs are half what a GP seat takes, which is an added plus. SalesPad windows are based around grids that are easily editable and export straight to Excel format. Excellent high-end features like item restrictions, complex pricing down to address card and/or item levels, automated item and customer notes, workflows, etc. Solid CRM functionality for Customer Service and Accounts Receivable activities. Unlimited user-defined fields fixes a long-term issue with the GP ERP.

Cons

SalesPad tries to be THE primary interface for GP users. By taking on such a large task, there are certain things it does excellently, and others it does, well, less so. For example, it's inventory analysis is fantastic for items that you SELL. But since it draws this analysis solely from the sales history, components for finished products end up with no analysis regarding usage.

It's salesperson level CRM is substantially slower than that provided for Customer Service and AR, and seems frankly to be an afterthought. We've also found its CRM to be poorly-suited for tracking sales leads and opportunities.

Alan
  • Industry: Wholesale
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 11/02/2020

Good for Disttibution

Pros

Ease of Use and adaptability
Speed
Level of Detail
Good tutorial videos are available
Minimal Training requires

Cons

Analysis and reporting is cumbersome to set up and repeat
Inventory management could be more robust
CRM functionality is weak
Would enjoy stand alone RMA functionality

Alternatives Considered

Dynamics 365

Switched From

Dynamics 365

Reasons for Switching to Cavallo SalesPad

Cost, ease of use, overall functionality and ability to easily pull details from GP

Response from SalesPad

Hey Alan,
Thanks for the detailed feedback. The feedback you gave helps drive our product development to be the best that we can be.

Thanks,
SalesPad

Replied 12/02/2020
Colin
  • Industry: Cosmetics
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 11/02/2020

Sun Bum SalesPad Desktop Review

My overall experience has been great. For the most part I remain in the Application or Inventory portion of the program. Upon filling out this survey it has given me the idea to browse around and explore more of the program. Customizable themes allow you to setup a personal layout which may seem small but can be very nice to change views up every now and then.

Pros

The software flows very well and is easy to learn your way around. The customization is very helpful to setup windows best suited to your needs. Organization is key and easy to manage with customizable tabs and folders.

Cons

There are fields that can be easily changed by accidentally scrolling over them with a mouse and can be hard to detect until too late i.e. payment terms, ship method or sales rep and territory. I have made it a habit to triple check these fields as in the past I was finding while moving the mouse I would occasionally make changes to some of these fields unknowingly.

Response from SalesPad

Hey Colin,
We are pumped to hear that you have been enjoying SalesPad and learned how to use it pretty quick. Your feedback has been passed onto our product development team to help make the best product we can.

Thanks,
SalesPad

Replied 12/02/2020

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